Ratings based on 109 Verified Reviews

4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft Lauderdale/Philly

Beautiful Victorian B & B

Posted Jan 17, 2018
Comfortable room, nice people, walk everywhere. This was our 5th visit
5 out of 5
Recommended
for Everyone
by A verified traveler from Gort Myers.9no

Great location. Walking distance to many Key West

Posted Dec 30, 2017
Ver helpful staff, especially Carlos. One siggestion is tp have some n/a choices at evening patio event. Overall, an excellent place to stay .
Comment from Hotel Management
Dec 30, 2017 by Jason , Hotel Management
Thank you for taking the time to review your stay. It was a pleasure having you visit. When you return, we will have non-alcohol drink options available at our complimentary Happy Hour.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff..quaint rooms

Posted Dec 10, 2017
great staff.. especially very helpful carlos. .. everything was awesome except our room door adjoins the office area so quiet and privacy is lacking and i love to open a window but these are stuck shut cause of historical design considerations. if these two things, are okay, then it is a perfect getaway.
Comment from Hotel Management
Dec 11, 2017 by JGB, Hotel Management
Thank you for staying with us at the Artist House. Next time please request a room on the 2nd floor or in the back of the house for a little more privacy. As mentioned, The Artist House is circa 1890 and many of our windows date back to the time the Otto family actually had the house built. We are definitely not a ‘cookie-cutter’ modern hotel experience and embrace the unique history of the home. We look forward to seeing you again on your next trip down to Key West.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Awesome staff, great location

Posted Nov 19, 2017
We chose the Artist House for the location, close to dining and entertainment. The Anne Suite was beautiful and so large. At breakfast they offered a wide variety of baked goods plus fruit, yogurt, and other choices. We missed Happy Hour most days but were always made to feel welcome. Overall, I would say, the best asset is Carlos. He went above and beyond to make sure we enjoyed ourselves. He's a wealth of knowledge about life in the Keys and even fixed us snacks to enjoy in our room.
Comment from Hotel Management
Nov 21, 2017 by Carlos Martin , Hotel Management
It was great meeting you both and talking about our Island of misfit toys. I love speaking with guest who are like a sponge about where they came to visit. I love this island and my knowledge of it just solidifies my role here. Come visit us again. Carlos
3 out of 5
by A verified traveler from Woodridge, IL

Give it some time

Posted Nov 14, 2017
Pros: The location on Eaton is just two blocks off of Duval Street, so it is convenient to where you want to be.
Cons: In my opinion, the bed was a might too soft.
Location: There is great music in the bars on Duval Street and great restaurants everywhere, including the neighborhoods.
I think Hurricane Irma may have affected this B&B in that the heat and humidity of the power loss was not kind to the indoor air quality of the place. It will take some time and airing out to remove the mustiness. Although there was no apparent odor, it did permeate clothing. Aside from that, the breakfasts at The Artist House were consistently great, as was their happy hour!
Comment from Hotel Management
Nov 29, 2017 by JGB, Hotel Management
Thank you for your review. We are glad that you took full advantage of our excellent location, just a half block from Duval Street. The Meeting of The Minds Annual Meeting is a lot of fun with great music thoughout the island. We are also thrilled that you enjoyed the Breakfast and Happy Hours. We have spent a lot of time and effort in revamping our offerings. It’s nice that people are starting to take notice. As for the air quality, the entire island was negatively affected by the Hurricane. While we did not notice any problem with our air quality, we have hired professionals to go room to room and take whatever measures are necessary to make sure everything is fine in the B&B. We take such issues very seriously and wish you would have let us know. When such issues arrise, we ask that our guests let us know so we can immediately address the situation. I also wish you would have expressed concerns about the bed being too soft. We may have been able to swap the bed out or your room. Obviously, we want you to enjoy your stay and have a restful sleep. Thanks for your excellent feedback.
5 out of 5
by Jane

Beautiful house and great staff!

Posted Aug 28, 2017 on Hotels
We had a blast! The house is beautiful and the staff was very nice and accommodating! Helen and Carlos were awesome and made our stay even better than expected! Looking forward for another adventure soon!
5 out of 5
by A verified traveler

Posted Aug 26, 2017 on Hotels
Had a great time! Carlos made it feel like it was my own home and it was close to everything!
5 out of 5
by Anna

Posted Jul 29, 2017 on Hotels
Comment from Hotel Management
Aug 5, 2017
Thank you Anna
5 out of 5
by Jennifer

Posted Jul 26, 2017 on Hotels
Comment from Hotel Management
Aug 5, 2017
Thank you Jennifer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
Great place and location! Loved breakfast and happy hour. Convenient and pleasant service.
Comment from Hotel Management
Aug 5, 2017 by Laura, Hotel Management
Thank you for your kind comments. We hope to see you again!