Ratings based on 1,884 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from South Florida
Nothing to recommend this hotel besides price.Posted Jan 16, 2018
Pros: Free parking and a decent price.
Location: Must drive to anything in Key West. Not a great place to walk or bike from.
Location is not great. The room looked like it had not been cleaned in years, besides changing the sheets and wiping down the bathroom. Cobwebs in nearly every corner. A glance along the edges of the floor shows accumulated dust and debris of several months, if not years. The set up and views were not great.
by A verified traveler from MI
Posted Jan 12, 2018
they used to be nice, but really took hit after the hurricane... will stay again after they recover...
for Everyoneby A verified traveler from Texas
What a great room!Posted Jan 3, 2018
Don't go by the entrance of the resort. This resort has small tiny cramped lobby which might give one the feel that the rooms are going to be the same. But when we went to our room , we had a king size canopy style bed with a patio overlooking the pool and a side view of the ocean. The bathroom was decent too. There was a microwave in the room too. Overall, it was a great room. Just make sure you ask for the correct room :)
for Everyoneby A verified traveler from A very cold N.W. Ohio.
Awesome staff! Ok hotel.Posted Dec 30, 2017
Pros: The team that was working the week after Christmas.
Cons: Touch-ups, room fixtures, paint newer bedding and faucets that didn't leak all the time.
Location: Loc was not bad the island is very small so everything is only a few minutes away.
The staff was always friendly and wanting to help, great team! The hotel itself is pretty run down. It is very close to a nice quit personal beach and the pool and hottub were very nice.
by A verified traveler from Miami
Posted Dec 9, 2017
Just one is ok for sleep No more comments for sleep one next gut is ok
by A verified traveler
It is a nice hotel but needs alot of work.Posted Nov 16, 2017
Needs all off work wallpaper falling off. Aircondectioner bad. Windows bad.
for Everyoneby A verified traveler
Posted Oct 31, 2017
front desk staff were NOT pleasant. this nneds to be corrected.
Great place to stayPosted Oct 9, 2017 on Hotels
A nice town to visit. People were real friendly. Going g back again.
by A verified traveler from mismi
Did not stay here. Canceled at front deskPosted Aug 31, 2017
Did not stay here canceled at front desk due to cabinets falling apart in room and door was kicked in like someone broke in and trees were overgrown atbalcony and could not see out ,
by A verified traveler
Disappointing and inconvenientPosted Jul 31, 2017
I would not stay there again. The hotel has misreprisented itself.