Ratings based on 1,884 Verified Reviews

3.5 out of 5
72% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from South Florida

Nothing to recommend this hotel besides price.

Posted Jan 16, 2018
Pros: Free parking and a decent price.
Location: Must drive to anything in Key West. Not a great place to walk or bike from.
Location is not great. The room looked like it had not been cleaned in years, besides changing the sheets and wiping down the bathroom. Cobwebs in nearly every corner. A glance along the edges of the floor shows accumulated dust and debris of several months, if not years. The set up and views were not great.
1 out of 5
by A verified traveler from MI

Posted Jan 12, 2018
they used to be nice, but really took hit after the hurricane... will stay again after they recover...
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

What a great room!

Posted Jan 3, 2018
Don't go by the entrance of the resort. This resort has small tiny cramped lobby which might give one the feel that the rooms are going to be the same. But when we went to our room , we had a king size canopy style bed with a patio overlooking the pool and a side view of the ocean. The bathroom was decent too. There was a microwave in the room too. Overall, it was a great room. Just make sure you ask for the correct room :)
3 out of 5
Recommended
for Everyone
by A verified traveler from A very cold N.W. Ohio.

Awesome staff! Ok hotel.

Posted Dec 30, 2017
Pros: The team that was working the week after Christmas.
Cons: Touch-ups, room fixtures, paint newer bedding and faucets that didn't leak all the time.
Location: Loc was not bad the island is very small so everything is only a few minutes away.
The staff was always friendly and wanting to help, great team! The hotel itself is pretty run down. It is very close to a nice quit personal beach and the pool and hottub were very nice.
3 out of 5
by A verified traveler from Miami

Posted Dec 9, 2017
Just one is ok for sleep No more comments for sleep one next gut is ok
2 out of 5
by A verified traveler

It is a nice hotel but needs alot of work.

Posted Nov 16, 2017
Needs all off work wallpaper falling off. Aircondectioner bad. Windows bad.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2017
front desk staff were NOT pleasant. this nneds to be corrected.
4 out of 5
by Dale

Great place to stay

Posted Oct 9, 2017 on Hotels
A nice town to visit. People were real friendly. Going g back again.
1 out of 5
by A verified traveler from mismi

Did not stay here. Canceled at front desk

Posted Aug 31, 2017
Did not stay here canceled at front desk due to cabinets falling apart in room and door was kicked in like someone broke in and trees were overgrown atbalcony and could not see out ,
2 out of 5
by A verified traveler

Disappointing and inconvenient

Posted Jul 31, 2017
I would not stay there again. The hotel has misreprisented itself.