Outdoor pool, pool umbrellas, sun loungers

Reviews of Ibis Bay Beach Resort

2.5 out of 5
Ibis Bay Beach Resort
3101 N. Roosevelt Blvd, Key West, FL

Reviews

7.8

Good

Rating 10 - Excellent. 675 out of 1650 reviews" "
Rating 8 - Good. 447 out of 1650 reviews" "
Rating 6 - Okay. 264 out of 1650 reviews" "
Rating 4 - Poor. 139 out of 1650 reviews" "
Rating 2 - Terrible. 125 out of 1650 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience. No complaints.
Stayed 5 nights in Mar 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service
Was nice
Stayed 1 night in Mar 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms. Staff was very friendly and efficient.
Stayed 1 night in Mar 2024

8/10 Good

Murphy

Liked: Cleanliness, staff & service, amenities
It was our first time at the Ibis. We will be back in the future.
Stayed 7 nights in Mar 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Amenities, property conditions & facilities
Very nice property. Cute decorated rooms. My grandson loved the macaw, the turtles and the pool. Easy parking and a convenient part of town. Grocery stores, laundromat, CVS, Walgreens all close by. Great place for families or anyone who wants a nice clean hotel at a reasonable price. Close drive to Smathers beach and the shuttle bus was convenient to go to the Old Town area. Would definitely stay here again.
Stayed 2 nights in Mar 2024

4/10 Poor

Karina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The suite was not really luxury, they don’t clean well.
Stayed 3 nights in Mar 2024

6/10 Okay

Eva

3 star experience
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute property. Loved the shuttle to downtown- extremely handy- would be difficult to drive down there!
Stayed 1 night in Mar 2024

8/10 Good

Charlotte

Traveled with family
Liked: Staff & service, property conditions & facilities
We were there for a short visit. Great atmosphere and clean room
Stayed 2 nights in Mar 2024

10/10 Excellent

Julio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and have fun
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved laying in the hammock and listening to the birds. Peaceful
Stayed 5 nights in Mar 2024

10/10 Excellent

Sarah Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful week for our daughter’s 9th birthday. We had an absolute blast and will be back again!
Stayed 4 nights in Jan 2024

6/10 Okay

Tonya

Liked: Property conditions & facilities
It is an older place so outlets and lighting are few in the room. Comfortable for just a place to sleep. Enjoyed the deck & view of the bay. Free bus rides to old town/duvall st we’re great. Restaurant was all seafood. Would have been nice to have a burger option but close enough to walk elsewhere when the need arised. Laid back & quiet. Stayed 5 days never had the same neighbors more than a night. Would stay again
Stayed 4 nights in Mar 2024

10/10 Excellent

Juvoney

Liked: Cleanliness, staff & service, property conditions & facilities
They were helpful and kind, property was great
Stayed 1 night in Mar 2024

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute rooms, clean, comfortable, convenient location, nice pool, and shuttle. Love the room.
Stayed 1 night in Mar 2024

2/10 Terrible

Cathy

Disliked: Amenities, property conditions & facilities
Pictures were nothing like the real property someone done a great job Photoshopping the pictures . I feel like I was staying at a church camp in the 70s. beds were made out of wood and plywood with the mattress lane on top of piece of plywood. couldn’t go outside because the stench from the water. Smell like gas or sewer, especially at night. they were not on the ocean on a bay you couldn’t swim. Water was disgusting.. air condition was so loud that it woke me up every 10 minutes. Walls were so thin you can hear the people next-door breathing.. parking was horrible. Pool Water was cold as ice. But the beds were the worst it my vacation. My back hurts so bad that I wasn’t able to walk anywhere. I didn’t even get to walk downtown because my back wouldn’t let me . who wants to sleep on a slab of plywood.
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is in pretty good condition. Bathroom sinks are short with water rust on faucet and showers are extremely small. Online pictures are staged well. Restaurant food was delicious. Office staff was really nice and pleasant. I would still consider staying again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained. Great pool. Shuttle service is awesome.
Stayed 4 nights in Mar 2024

10/10 Excellent

Erick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member is fantastic.
Stayed 5 nights in Mar 2024

8/10 Good

Sean Daniel

Liked: Cleanliness, property conditions & facilities
Property was nice, most of the staff were pleasant. Our A/C stopped working, tried calling the desk and no answer, went to the desk and the lady was not very nice however, they did get our a/c working in about an hour. The place is decent, not in a rush to go back. The shuttle and the drivers were excellent.
Stayed 3 nights in Mar 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not at all like pictured. It is dilapidated and dingy, the ac unit shakes and rattles then cuts off and all you hear is the water running. It doesn’t reach the bathroom, which it’s right next to, so the bathroom is very hot. The furniture is dinged and chipped. There are spider webs on the ceiling. The beds are small and creak with each movement. The bathroom is equivalent to a campground bathroom at best. There are gnats flying around the room and ants in the bathroom. The door has cracks of light showing in several places around it and looks likes it barely being held in place by the rusted out screws. The hotel was uncooperative and rude when the initial complaint was made. Expedia was not helpful either. I will be checking out early to head back home. Also the toilet doesn’t flush. Update: we checked out early and requested a refund and went to a nicer hotel. The experience was awful and most definitely not worth the price.
Stayed 2 nights in Mar 2024

6/10 Okay

ann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room within 20' of Bay, Noisy air conditioner. Nice pool . Nice restaurant
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot to go stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

john, Phila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to explore and get the best out of a stay in Key West, This IS the Ibis Bay is your spot !! Not only do they have shuttle service into Duval St and the tourist areas, You can rent a golf cart, a scooter, a wave runner or stroll straight down Rt 1 and take it all in !! There is a fresh fish / seafood restaurant on site and your stay includes a generous continental breakfast daily with meats, cheeses, yogurts, fruits , cereals and some darn good coffee !! Its a great family venue as well for a " Home Base" to allow the kids to explore a bit on their own with lots of walkable restaurants and conveniences!! There is a shorefront with lounges, hammocks and a spectacular shade tree under which you can watch the pelicans return to the offshore island at dusk to roost in the treetops, its a once in a lifetime event, unless you come tomorrow, but don't miss it !! You will not be disappointed here, The staff is very attentive and their eyes are on the lookout! Key West is a great community and this is a good part of that ! Enjoy my Friends !!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Amenities
Fast and friendly check in process. Our room was in a perfect location looking at the bay. Very clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Amenities
Property was right on the gulf. Beautiful views. The shuttle driver was always smiling and really friendly. Rooms small but clean. Bar and pool really nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient shuttle to downtown, beautiful pool. Nice to have restaurant and bar right there. Free Breakfast is very minimal and the seating outside room not very private. But overall a very nice place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Darling

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed all their amenities at the resort. Will definitely return.
Stayed 1 night in Mar 2024

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I had a great time at this resort. The weather was great, and the location of the resort was perfect. The hourly shuttle was fantastic. I would recommend this place to stay for anyone. we loved it and you will too. There are a couple of things they need to work on. The cleaning staff did not do such a good deal of keeping our room clean. Not very thorough at all. Also the hotel/resort needs a little updating. Air conditioning could be better! The restaurant on this resort had great food but had to be the most expensive place I've ever eaten at. It was unbelievably expensive!!! We weren't a fan of the double beds in our room. My last complaint would be about the workers for the resort. A large portion of them did not speak English. Having to converse with them proved to be challenging to say the least. Despite these complaints we truly enjoyed staying there. I would definitely go back!
Stayed 4 nights in Feb 2024

10/10 Excellent

Lorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So enjoyed this little hidden gem! The room is not a Hilton but clean and all we needed as we were only in the room to sleep! We were located in the back and had the cutest patio with a hammock patio and view of water. Loved the free breakfast in the morning to get our day going. The shuttle every hour from 8-10 was the best! It always left promptly on the hour and was there to pick you up 10 minutes after the hour. The pool was nice and the drinks even better. Safe area with lots of options in walking distance. Great place for the price!
Stayed 3 nights in Feb 2024

4/10 Poor

Gary William Ennis

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel was very old, and the finishes were very worn. Couldn’t get towels for the pool if your life depended on it. Nothing comfortable to sit on in the rooms. All the furniture was old metal lawn furniture, I am scoring low on a base of cost value basis. Many more places to try next time. The floors in the rooms, and the showers were not very clean, or maybe just so old they couldn’t be cleaned any better. On the plus side, the shuttle from the hotel into old town was a fantastic perk. However I see many other places offer one too. The pool area was nice on the warm days, just needed a little more shade.
Stayed 4 nights in Mar 2024

6/10 Okay

Eric, Enumclaw

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Smallest room ever! Beautiful pool but otherwise outdated and tired. Not worth the cost when so many other options exist.
Stayed 3 nights in Mar 2024

10/10 Excellent

Robin

Stayed 3 nights in Mar 2024

10/10 Excellent

gary

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved the bird but she was shy
Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The marine life feedings were a great surprise. The only down side was the restaurant menu items. Not enough nonseafood items.
Stayed 4 nights in Mar 2024

10/10 Excellent

Shariar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That room with the view. So pretty
Stayed 3 nights in Mar 2024

4/10 Poor

Hallie, Scottsdale

Traveled with group
Disliked: Staff & service, property conditions & facilities
The front door lock did not work and the staff at the front desk knew this when we booked. Get that lock fixed!
Stayed 1 night in Feb 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Property conditions & facilities
We very much enjoyed the room we had with the view of the bay and our own patio, hammock, and beach chairs.
Stayed 7 nights in Feb 2024

6/10 Okay

Kristen

Traveled with group
Liked: Staff & service
Please don’t get me wrong, this property was good. It served its purpose. The beds were comfortable. The pool was great. The shuttle to town was on point! Food at the restaurant was pretty good. Breakfast was good too if you don’t mind basic continental style breakfast. Now the cons. Please don’t expect fancy. Our room needed LOTS of tlc. The bathroom was straight out of 1975. Housekeeping was only okay. We had to ask several time for pool towels and for our room to be turned down so we could have things like toilet paper and shower towels. (We were 3 girls in a room) Again. For the price, it did its job. Would I stay here again? I would consider it. We did have fun!
Stayed 4 nights in Feb 2024

8/10 Good

Melanie

Stayed 3 nights in Mar 2024

8/10 Good

Seanna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far off beaten path but they offer shuttle on property which is super convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our checkin started with a wonderful greeting from Lexi. Arrived early and was allowed to park our truck and ride our bikes to downtown. Returned around 8 for a wonderful lobster and shrimp dinner. The room was clean and very quiet. The beer was cold. The sharks were hungry. A wonderful departure bye-bye from Lexi.
Stayed 1 night in Feb 2024

8/10 Good

Dale, Raleigh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient
Stayed 1 night in Feb 2024

10/10 Excellent

Denzel

Great time

8/10 Good

Grace

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Bridget

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is kept pristine. Very convenient amenities and a great restaurant on site!
Stayed 2 nights in Feb 2024