expedia
Photo gallery

Pier House Resort & Spa

Star Rating
4 out of 5

Information

Reviews

4.5 / 5Excellent
1,946 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Ripley's Believe It or Not
    1 min walk
  • Popular Location
    Waterfront Playhouse
    2 min walk
  • Restaurant
    Starbucks
    1 min walk
  • Restaurant
    El Meson de Pepe
    1 min walk
  • Airport
    Key West, FL (EYW-Key West Intl.)
    8 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Traditional Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds (Lanai)

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Key West

Located in Key West's Key West Historic District neighborhood, Pier House Resort & Spa is in the city center and on the waterfront. Mallory Square and Audubon House and Tropical Gardens are notable landmarks, and the area's natural beauty can be seen at South Beach and Smathers Beach. Key West Aquarium and Nancy Forrester's Secret Garden are also worth visiting. Our guests appreciate the resort's quiet location.

What's nearby

  • Popular Location
    Ripley's Believe It or Not - 1 min walk
  • Popular Location
    Waterfront Playhouse - 2 min walk
  • Popular Location
    Key West Shipwreck Museum - 2 min walk
  • Popular Location
    Museum of Art & History at the Custom House - 3 min walk
  • Popular Location
    Mallory Square - 3 min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) - 8 min drive

Restaurants

  • Chart Room Bar — 1 min walk
  • Beach Bar — 1 min walk
  • Starbucks — 1 min walk
  • El Meson de Pepe — 1 min walk
  • Two Friends Patio — 2 min walk

About this property

Pier House Resort & Spa

Catch some rays on Pier House Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 142 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free newspapers are among the other amenities available to guests.

Policies

Check-in

Check-in between 4 PM - midnight
Express check-in
Minimum check-in age - 24

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 75.00 per pet, per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 43.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Beach access
  • Beach towels
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Self parking
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 16.00 per person (approximately)
  • Pet fee: USD 75.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • House Pier
  • Pier House
  • Pier House Key West
  • Pier House Resort
  • Pier House Resort Key West
  • Pier Resort
  • Resort Pier
  • Pier Hotel Key West
  • Pier House Hotel Key West
  • Pier House Key West Florida
  • Pier Key West
  • Pier House Resort Spa
  • Pier Hotel Key West
  • Pier Key West
  • Pier House Key West Florida
  • Pier House Resort & Spa Resort
  • Pier House Resort & Spa Key West
  • Pier House Resort & Spa Resort Key West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–noon: USD 3.00-16.00 per person
  • 2 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Outdoor pool
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space (2600 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Activities

  • Bicycle rentals
  • Ecotours
  • Golf lessons
  • Golfing
  • Kayaking
  • Parasailing
  • Rafting
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Skydiving
  • Water skiing
  • Windsurfing

Where to eat

  • Chart Room Bar – Ocean-view restaurant with a bar offering American cuisine. Serves lunch and light fare daily.
  • Beach Bar – Beachfront bar offering Caribbean cuisine. Serves lunch, dinner, and light fare daily.
  • One Duval – Beachfront restaurant with a bar offering Caribbean cuisine. Open on select days.
4.5

Excellent

5 - Excellent
1,215
4 - Good
528
3 - Okay
134
2 - Mediocre
52
1 - Poor
17
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

I must start with our young lady at check-in,Shakira. What a lovely woman! She is a real asset to your hotel. We had so much fun with her. Don't ever let her go! You know when you meet her that your stay is going to be wonderful. Everyone we met was so friendly. The resort is absolutely beautiful! We had an oceanfront room that was just breathtaking.Loved the beach bar and all of the loungers on the beach.I could go on and on. But you need to experience all of this yourselves.

Stayed 2 nights in Oct 2019

3/5

This traveler didn’t leave comments with their review
Stayed 5 nights in Oct 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 5 nights in Oct 2019

4/5 Good

Loved the location at beginning of Duval Street and almost next to Mallory Square. Very close to marina where some restaurants and bars are located. Close to docks where we took a few boat tours. Hotel has nice small beach with beach bar but for those lazy days staff walks between beach and pool for drink/food service. Only full meals we had at restaurant was plentiful breakfast and enjoyed pool bar food at lunch. The taxis were always waiting at the lobby area. Downside was we didn’t get the room we wanted originally because we were placed in a room with a garden view. No ocean view rooms were left so we compromised and settled on partial ocean view with no balcony. Ocean activities such as jet ski were not at our beach probably because it was small. Activities were available on the corner street to sign up for. Hotel charges $43 per night for “hotel fee” at check out. Room air conditioning was terrific. Some maintenance was being done near our room but at least wasn’t done at night. Would definitely go back there, hopefully soon, with an ocean FRONT room, not partial view.

Stayed 4 nights in Oct 2019

5/5 Excellent

We liked everything about our stay, especially the Staff. They were great. The drivers of the golf cart that took us to our destination were great also. WE WILL BE BACK. Thank you so much

Stayed 5 nights in Sep 2019

Tell us how we can improve our site