Ratings based on 541 Verified Reviews

3.0 out of 5
50% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Madison,WI

One day from renovation

Posted Oct 9, 2017
We stayed the second to last night before the hotel’s much needed renovation. Nevertheless, location was perfect ( we were going to stay in Rapid City but chose to push on a bit further to facilitate seeing Mount Rushmore, Custer, Needle and Crazyhorse the day after our stay). This allowed us to easily make Devils Tower and eventually Buffalo for the night en route to the north entrance of Yellowstone. the beds were the best we had slept in ( Family of four with 8 year olds). Breakfast was fine. Staff were friendly. While the pool, carpets and furnishings were outdated, the hotel was slated to shut down after one more night for full renovation.
5 out of 5
by Debbie

This traveler left a rating score only Posted Oct 7, 2017 on Hotels
1 out of 5
by A verified traveler from Estes Park ,Colorado

Worse stay I’ve ever had

Posted Oct 6, 2017
Fumes coming in from outside, kids knocking on doors at all hours of the night, was moved to another floor, which the wait staff commented “your probably going to like this room either, got to the room with putting things away walked into the bathroom to put our toiletries there and behind the door there was a pile of hair along with in the tub. The swimming pool and hot tub area looked like it hadn’t been cleaned in months the hot tub was really disgusting with a gray Film across the top
5 out of 5
by Vernon

This traveler left a rating score only Posted Oct 5, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from NSW Australia

Trip to Mt Rushmore

Posted Oct 4, 2017
Pros: Location to MT Rushmore
Cons: Parking
Location: A good base for exploring Mt Rushmore and the Crazy Horse memorial
The Hotel is in a great location overlooking Keystone. The room was good. Parking was difficult and I had to park over the opposite side of the hotel from our room. But overall a pleasant stay.
4 out of 5
by Phillip

This traveler left a rating score only Posted Oct 3, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from iowa

Posted Oct 1, 2017
Pros: proximity to mount rushmore
Nice dinner recommendation from staff after long drive and nice location to Mount Rushmore
4 out of 5
Recommended
for Everyone
by A verified traveler from Bloomingdale IL

Found positive stay.

Posted Oct 1, 2017 on CheapTickets
Pros: everything.
Cons: Would be nice to have a restaurant in the hotel.
Location: Convenience to restaurants and shopping. Location good to most attractions.
Staff friendly and helpful. Rooms clean and well taken of.
4 out of 5
by A verified traveler

Stay was average.

Posted Sep 30, 2017 on Hotels
Had some trouble with our reservation. Room was small but clean. Very noisy heater/air unit.
3 out of 5
by A verified traveler

Posted Sep 28, 2017
We had to change rooms because the first room was not in condition for the amount of money we were paying to stay there. The bathrooms need to be updated with more economical bathtubs or just have walkin showers. The breakfast was just metiokre. The biscuits were cold and the gravy was in a crockpot. Just need to do some updates there.