Ratings based on 541 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Madison,WI
One day from renovationPosted Oct 9, 2017
We stayed the second to last night before the hotel’s much needed renovation. Nevertheless, location was perfect ( we were going to stay in Rapid City but chose to push on a bit further to facilitate seeing Mount Rushmore, Custer, Needle and Crazyhorse the day after our stay). This allowed us to easily make Devils Tower and eventually Buffalo for the night en route to the north entrance of Yellowstone. the beds were the best we had slept in ( Family of four with 8 year olds). Breakfast was fine. Staff were friendly. While the pool, carpets and furnishings were outdated, the hotel was slated to shut down after one more night for full renovation.
Posted Oct 7, 2017 on Hotels
by A verified traveler from Estes Park ,Colorado
Worse stay I’ve ever hadPosted Oct 6, 2017
Fumes coming in from outside, kids knocking on doors at all hours of the night, was moved to another floor, which the wait staff commented “your probably going to like this room either, got to the room with putting things away walked into the bathroom to put our toiletries there and behind the door there was a pile of hair along with in the tub. The swimming pool and hot tub area looked like it hadn’t been cleaned in months the hot tub was really disgusting with a gray Film across the top
Posted Oct 5, 2017 on Hotels
for Everyoneby A verified traveler from NSW Australia
Trip to Mt RushmorePosted Oct 4, 2017
Pros: Location to MT Rushmore
Location: A good base for exploring Mt Rushmore and the Crazy Horse memorial
The Hotel is in a great location overlooking Keystone. The room was good. Parking was difficult and I had to park over the opposite side of the hotel from our room. But overall a pleasant stay.
Posted Oct 3, 2017 on Hotels
for Everyoneby A verified traveler from iowa
Posted Oct 1, 2017
Pros: proximity to mount rushmore
Nice dinner recommendation from staff after long drive and nice location to Mount Rushmore
for Everyoneby A verified traveler from Bloomingdale IL
Found positive stay.Posted Oct 1, 2017 on CheapTickets
Cons: Would be nice to have a restaurant in the hotel.
Location: Convenience to restaurants and shopping. Location good to most attractions.
Staff friendly and helpful. Rooms clean and well taken of.
by A verified traveler
Stay was average.Posted Sep 30, 2017 on Hotels
Had some trouble with our reservation. Room was small but clean. Very noisy heater/air unit.
by A verified traveler
Posted Sep 28, 2017
We had to change rooms because the first room was not in condition for the amount of money we were paying to stay there. The bathrooms need to be updated with more economical bathtubs or just have walkin showers. The breakfast was just metiokre. The biscuits were cold and the gravy was in a crockpot. Just need to do some updates there.