Ratings based on 766 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted Sep 28, 2017
Pros: Location, location, location
Cons: Nothing
Location: We had dinner at the top of the mountain. I would highly recommend everyone take the gondola to the top. The food was fantastic.
Everyone was very friendly and helpful. They had buses that would take you all over town. Of course you are right at the base of the mountain so every view was breathtaking. The beds and the two sinks for 2 people to get ready at once was a bonus. We will definitely be returning. We loved it. The leaves were turning and it was gorgeous. The spa and the indoor and outdoor pool gave us a place to relax. We could still walk to everything. Their is a trail behind the hotel that you can walk for miles and miles.
Comment from Hotel Management
Sep 30, 2017 by Angela, Hotel Management
Thank you for the review regarding your "AMAZING" experience and stay with us at Keystone Lodge & Spa. We hope you have the opportunity to return this winter as the Gondola and dining at the mountain top is just as breath-taking in the winter snowscape. In appreciation, Angela~
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
Great location. Friendly staff. Clean room. Lots of activities.
Comment from Hotel Management
Sep 21, 2017 by Angela~, Hotel Management
Thank you for staying with us at the Keystone Lodge & Spa.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2017
Friendly staff, clean and comfortable room, plenty of activities, beautiful views and trails.
Comment from Hotel Management
Sep 22, 2017 by Angela~, Hotel Management
Thank you for staying with us at the Keystone Lodge & Spa and sharing the wonderful fall pictures of the Snake River and the lake in Keystone Village!
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Very nice experience overall.

Posted Sep 19, 2017
Great staff. Good food in cafe. Clean room with comfortable bed and perfect pillows! Ha!
Comment from Hotel Management
Sep 20, 2017 by Angela~, Hotel Management
Dear Mary, Thank you so very much for staying with us recently and the comments for great staff, good food in our Cafe and wonderful to hear you had a nice relaxing and restful stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sugar Land TX

Blown away

Posted Sep 19, 2017
This was one of the nicest hotel stays I have ever had. Its not that it was the ritziest but there was something about the ambiance here that helped my soul. Maybe it was the amazing all window view of the mountains and babbling brook below, the perfect room service, or the incredible forever walk in the morning along the lake and mountain stream with the aspens at the peak of color.
Comment from Hotel Management
Sep 20, 2017 by Angela, Hotel Management
Dear 'Blown Away", Thank you for joining us at the Keystone Lodge & Spa recently for a relaxing and tranquil getaway in one of my favorite times of the year. I am thrilled to read all of the enjoyable epic moments that you experienced during your stay! In appreciation, Angela~
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice hotel, beautiful views

Posted Aug 30, 2017
We had a lovely stay. The room was very nice with a beautiful view. The only concern I had was the food at the hotel....it was expensive and not that good. Would stay again, thanks!
Comment from Hotel Management
Sep 1, 2017 by Angela, Hotel Management
Dear Marilyn, Thank you for the review of your recent stay with us at the Keystone Lodge & Spa. Please feel free to stop by our Concierge Desk as we are happy to share the varied restaurant options for our guests. In appreciation, Angela~
5 out of 5
Recommended
for Everyone
by A verified traveler from denver

Relaxing

Posted Aug 27, 2017
It was perfect. I will come back. I swam and kyaked.
Comment from Hotel Management
Aug 27, 2017 by Angela, Hotel Management
Dear Frank, Thank you for the recent post on Exedia. We so very much appreciate you staying with us and glad you found the stay relaxing and "perfect"! Sounds as the relaxing getaway of kyaking on the lake and swimming in the outdoor hotel pool were fantastic. Thank you again, Angela~
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Visit

Posted Aug 25, 2017
Lovely hotel with great views and lots of amenities.
Comment from Hotel Management
Aug 25, 2017 by Angela, Hotel Management
Michelle, Thank you so very much for the review of your stay with us at the Keystone Lodge & Spa. Angela~
4 out of 5
Recommended
for Everyone
by A verified traveler from Broomfield Colo.

First Time visiting Keystone.

Posted Aug 23, 2017
The staff was very helpful and accomadating !!! The views and rooms very relaxing. Shops and restaurants very pleasant to dine.
Comment from Hotel Management
Aug 24, 2017 by Angela, Hotel Management
Dear Jim, Thank you for joining us at the Keystone Lodge and Spa for the first time. We are so pleased you found the stay relaxing among the beautiful setting as well as the team made you feel warm and welcome! We do hope you have the opportunity to return with us for a future get-away. In appreciation, Angela GM Keystone Lodge & Spa
4 out of 5
by Kathleen

Posted Aug 19, 2017 on Hotels
It was a nice hotel, but certainly no bargain
Comment from Hotel Management
Aug 23, 2017
Kathleen, Thank you for joining us and for the review of your stay at the Keystone Lodge & Spa. In appreciation, Angela~