Exterior

Reviews of Roosevelt Inn Mount Rushmore

2 out of 5
Roosevelt Inn Mount Rushmore
206 Cemetery Rd, Keystone, SD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 786 out of 1272 reviews" "
Rating 8 - Good. 334 out of 1272 reviews" "
Rating 6 - Okay. 84 out of 1272 reviews" "
Rating 4 - Poor. 45 out of 1272 reviews" "
Rating 2 - Terrible. 23 out of 1272 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value for the price. It's not the Ritz, but it's clean and comfortable and has a lot of ambiance -- with quirky bits of history about Roosevelt and the carving of Mt. Rushmore.
Stayed 1 night in Apr 2024
Response from kennedi on Apr 17, 2024
Thank you for staying at the Roosevelt Inn Rebecca! Your feedback is greatly appreciated. We are glad you enjoyed our comfortable cozy little hotel:) We are indeed a time themed hotel and are glad to hear you liked the decorations

10/10 Excellent

MaryEllen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable accomodations and friendly staff made this a wonderful stay
Stayed 2 nights in Apr 2024
Response from kennedi on Apr 17, 2024
Thank you for staying at the Roosevelt Inn MaryEllen! We are thrilled to hear you had a wonderful stay. We appreciate your kind words.

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Propert and staff were nice. Breakfast was good. Bed was pretty uncomfortable however. Super firm spring mattress. Other than that a good stay.
Stayed 1 night in Apr 2024
Response from kennedi on Apr 16, 2024
Thank you for staying at the Roosevelt Inn Jared! We are glad you enjoyed our hot breakfast. I apologize our beds were not up to your standards, if you are ever in the area again please stop by and give us another chance!

10/10 Excellent

Polar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good bed. Great shower. Quiet. Great breakfast.
Stayed 1 night in Apr 2024
Response from kennedi on Apr 16, 2024
Thank you for staying at the Roosevelt Inn Polar! We are so thrilled to hear you had a great stay and enjoyed our quiet serene location. I hope you got full off our wonderful breakfast! Well wishes to you

8/10 Good

Josh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Very comfortable rooms. Enjoyed the breakfast.
Stayed 1 night in Apr 2024
Response from kennedi on Apr 16, 2024
Thank you for the review Josh. Us at the Roosevelt Inn are thrilled to hear you enjoyed the breakfast and the comfortable room! Well wishes to you

10/10 Excellent

Millie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant place to stay if you’re visiting Mount Rushmore. The rooms are clean and quiet & check in was fantastic with helpful, cheery, & kind staff behind the checkin desk. Only staying for a night, shame we’re not here for longer!
Stayed 1 night in Apr 2024
Response from kennedi on Apr 16, 2024
Thank you for the kind words Millie! Our housekeeping staff strive to go above and beyond to make our rooms squeaky clean for our guests. If you are ever in the area again we would love to have you again!

4/10 Poor

Denis

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The curtain in the room did not cover the window completely. Why? Should be an easy fix.
Stayed 1 night in Apr 2024
Response from Ashley B on Apr 12, 2024
Denis, I am sorry that the curtain in your room did not cover your window completely. We have an on-site maintenance man that is able to assist with issues such as these. I will have him address the window in the room you were in. Thank you for the feedback and we hope you will come stay with us again.

10/10 Excellent

Mindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of this property are AMAZING. EVERY member of the staff greeted us warmly EVERYtime we entered the hotel. The breakfast was well stocked, all public areas were immaculate, and the family game room was an awesome treat. Having managed hotels myself, I can personally attest that the management is on top of it and take extreme pride in their hotel. We wil DEFINITELY be back! HANDS DOWN, my favorite stay in the Black Hills thus far, and we visit at least once a month year round.
Stayed 2 nights in Mar 2024
Response from kennedi on Apr 10, 2024
Thank you for the such sincere words Mindy! We are so thrilled to hear you enjoyed our game room and got filled up on some delicious breakfast. Our housekeeping staff goes above and beyond to keep our hotel looking immaculate. We cant wait to have you here with us again Mindy!

10/10 Excellent

Kristie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to make us feel like home. They were wonderful and knowledgeable about the area
Stayed 1 night in Apr 2024
Response from kennedi on Apr 9, 2024
Thank for the kind words Kristie! Us at the Roosevelt Inn strive to make sure our guests feel at home while away from home. Well wishes to you.

8/10 Good

Cynthia, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 3 nights in Apr 2024
Response from kennedi on Apr 8, 2024
Thank you for staying at the Roosevelt Inn Cynthia. I am thrilled to hear you enjoyed our friendly staff! Thank you for the kind review.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back Thank you !
Stayed 2 nights in Apr 2024
Response from kennedi on Apr 9, 2024
Thank you for staying at the Roosevelt Inn Kim! It was a pleasure having you here. Look forward to having you back in the future!

10/10 Excellent

Mervi

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Mt. Rushmore. Friendly staff.
Stayed 3 nights in Mar 2024
Response from kennedi on Apr 7, 2024
thank you for choosing the Roosevelt Inn! we appreciate your feedback. our guests are our #1 priority and our staff strives to meet everyones needs.

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the hallway and stairs were as well. It is an older building which just adds to the charm for me, but it is something to keep in mind.
Stayed 2 nights in Apr 2024
Response from kennedi on Apr 7, 2024
Thank you for choosing Roosevelt Inn Leah! We are indeed a time themed hotel and glad you enjoyed every aspect of it.

10/10 Excellent

Cheryl

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasure staying there. Great breakfasts, clean and convenient to Mt Rushmore and Crazy Horse monuments.
Stayed 2 nights in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for the review Cheryl, we appreciate your feedback. It was our pleasure to host you and hope you enjoyed your time at the Roosevelt Inn!

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from kennedi on Apr 7, 2024
Thank you for choosing Roosevelt Inn for your getaway! We strive to give our guests the best experience possible. Best wishes to you Corinne

6/10 Okay

Jose, Kentwood

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool was close for repairs.
Stayed 1 night in Apr 2024
Response from kennedi on Apr 7, 2024
Thank you for choosing the Roosevelt Inn! Our pool is seasonal and will open back up in May weather permitting

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at the Roosevelt Inn were great. Breakfast was very good as well. The rooms were nice and clean with comfortable beds. Great view from the balcony. We would stay here again
Stayed 1 night in Apr 2024
Response from kennedi on Apr 7, 2024
Thank you Heather for staying at the Roosevelt Inn. Our staff is wonderful and I'm glad you found them the same way! Having a mountain view of the amazing black hills is definitely one not to forget. Well wishes to you Heather

10/10 Excellent

Yoonbae

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for the review Yoonbae! We appreciate your feedback. We hope this was one of the best stays you've had.

10/10 Excellent

Nathan, FARMINGTON

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms seem quiet (so far)
Stayed 1 night in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for the positive review Nathan! We hope you r stay continued to be quiet and relaxing at the Roosevelt Inn.

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Surprise snowfall closed down upper parking lot so parking was extremely limited.
Stayed 1 night in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for choosing the Roosevelt Inn Kathryn! Our guests safety is our #1 priority. Fortunately the business next door allows guests to park when mother nature inconveniences us.

10/10 Excellent

Herve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff clean and confortable room
Stayed 2 nights in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for the kind words Herve. Us at the Roosevelt Inn strive to make your stay a great experience!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for stay at the Roosevelt Inn Rodney! We appreciate the great review. We hope you enjoyed your stay.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and awesome staff, great room with very comfortable bed and pillows!
Stayed 1 night in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for staying at the Roosevelt Inn Richard! we hope you enjoyed your stay. We offer a variety of softness and stiffness in our pillows to meet guests needs.

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient to everything
Stayed 1 night in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for choosing the Roosevelt Inn Martin! Our staff strive to make our guests experience one of a kind. If you are ever in the area again don't forget about us!

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Amenities
Property is in a good location for Mt Rushmore, but bathrooms small and not clean, rooms small, a distance from 90z
Stayed 1 night in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for choosing the Roosevelt Inn Michelle! We hope you enjoyed your stay. I will most certainly bring the cleanliness up to our cleaning staff.

8/10 Good

todd

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They were helpful, kind and accommodating.
Stayed 3 nights in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for the kind words Todd. We hope you enjoyed your stay!

10/10 Excellent

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, excellent, pretty area, unique hotel, and the only complaint was that i didnt realize i had 2 specify a desire for a room w/a balcony.
Stayed 1 night in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for choosing the Roosevelt Inn Paul. We appreciate your kind words. We do have standard rooms as well as balcony rooms. We apologize for any confusion.

10/10 Excellent

Stacey

Person at front desk was very informative and nice.
Stayed 1 night in Mar 2024
Response from kennedi on Apr 7, 2024
Thank you for your review Stacey! We hope you enjoyed your stay at the Roosevelt Inn.

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly,clean
Response from Ashley B on Mar 22, 2024
Karin, thank you for staying with us. Our guests are very important to us, which is why we strive to help our guests feel at home. Please come back and stay with us again in the future.

10/10 Excellent

Esmerlda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the beauty of the Roosevelt Inn. It is conveniently located. The room has charm that goes well with the architecture of the Inn. Everything was clean and there were no doors. The young lady who checked me in was friendly and professional. I literally walked in my room and was very happy with it all and text my family friends to let them know where to stay when they visit Mount Rushmore. This is an excellent place to stay.
Stayed 1 night in Mar 2024
Response from Ashley B on Mar 22, 2024
Esmerelda, we are happy you had such an enjoyable experience with us. Our guests are extremely important to us which is why we strive to provide an atmosphere that is warm and kind. Thank you for your recommendation and we hope to see you again.

10/10 Excellent

ramiro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2024
Response from Ashley B on Mar 22, 2024
Ramiro, thank you for staying with us. We are happy you enjoyed your stay and hope you will come back again in the future.

10/10 Excellent

Christy

Traveled with family
Liked: Staff & service, property conditions & facilities
Wonderful hotel with friendly people.
Stayed 1 night in Mar 2024
Response from Ashley B on Mar 22, 2024
Christy, thank you for staying with us. We are happy you enjoyed your experience. Please come back again.

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay
Stayed 2 nights in Mar 2024
Response from Ashley B on Mar 22, 2024
Bill, thank you for staying with us and we hope you will come back again in the future.

10/10 Excellent

alexandra

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. There’s a game room that’s free for guest, which was a lot of fun. Their complimentary breakfast was different each day and had a good variety. The location is beautiful and it’s close to downtown Keystone and Mount Rushmore.
Stayed 2 nights in Mar 2024
Response from Ashley B on Mar 22, 2024
Alexandra, we are happy you enjoyed our free game room and the location of our hotel. Please come back and stay with us again.

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous Staff. Cozy room.
Stayed 1 night in Mar 2024
Response from Ashley B on Mar 22, 2024
Daniel, we are happy you found your room cozy and had a good experience with us. Please come back and stay with us again.

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This one one of the best little hidden gems I’ve ever had the pleasure of being a guest at.
Stayed 2 nights in Mar 2024
Response from Ashley B on Mar 22, 2024
Adam, thank you for staying with us. We are pleased to hear you had such an enjoyable experience and hope you will come back to stay with us again.

10/10 Excellent

Becca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. The rooms were clean and comfotable
Stayed 1 night in Mar 2024
Response from Ashley B on Mar 22, 2024
Becca, we are happy you enjoyed your stay and hope you will come back to stay with us again.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very close to Mount Rushmore and a great starting place for any Black Hills adventure. The staff are the best in the state!!
Stayed 1 night in Mar 2024
Response from Ashley B on Mar 22, 2024
Anne, thank you for staying with us. We are happy to hear that you found the location of our hotel to be perfect for your adventure. We hope you will come back to stay with us again.

10/10 Excellent

Amy

Stayed 1 night in Mar 2024
Response from Ashley B on Mar 22, 2024
Amy, thank you for staying with us. We are happy you enjoyed our hotel and hope you will come back and visit us again.

8/10 Good

Cynthia Fountain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great spot for Mount Rushmore less than 2 miles. Perfect!,,
Response from Ashley B on Mar 4, 2024
Cynthia, we are pleased you enjoyed how close we are to Mount Rushmore. Thank you for reviewing our hotel and we hope you will come back and stay with us again.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Ashley B on Mar 4, 2024
John, thank you for staying with us. We hope you will come and stay with us again.

10/10 Excellent

Wayne

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean rooms
Response from Ashley B on Mar 4, 2024
Wayne, we are pleased you enjoyed your stay with us. Thank you for your review and we hope to see you again in the future.

6/10 Okay

Mayra

Liked: Staff & service
Disliked: Property conditions & facilities
This is an old property that has good things to offer but it is in urgent need of updates. Food was okay and it's really close to other shops and dining.
Stayed 3 nights in Oct 2023
Response from Ashley B on Dec 11, 2023
Mayra, thank you for staying with us at the Roosevelt Inn. If there is any specific feedback about updating you would like to provide us, please contact the hotel directly. We hope to see you again in the future.

8/10 Good

Wichapa

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness
Good food
Stayed 1 night in Nov 2023
Response from Ashley B on Nov 20, 2023
Wichapa, thank you for staying with us at the Roosevelt Inn. We are happy you enjoyed the complimentary breakfast we provide. Please come and stay with us again.

6/10 Okay

Ricardo

Liked: Cleanliness
Good stay
Stayed 1 night in Nov 2023
Response from Ashley B on Nov 20, 2023
Ricardo, thank you for staying with us at the Roosevelt Inn. We hope you will come back and stay with us again.

10/10 Excellent

Emaleigh

Stayed 1 night in Nov 2023
Response from Ashley B on Dec 11, 2023
Emaleigh, thank you for staying with us at the Roosevelt Inn. We are happy you enjoyed your experience with us. Please come and stay with us again.

4/10 Poor

Ashley

Liked: Cleanliness, staff & service
Disliked: Room comfort
The walls are paper thin. So we were woken up early by people talking on the other side of the wall. The bed also had huge dips in the middle.
Stayed 1 night in Nov 2023
Response from Ashley B on Nov 20, 2023
Ashley, thank you for staying with us at the Roosevelt Inn. I am sorry that the noise from surrounding rooms was disturbing. Our front desk staff is always available to ask our guests to keep noise down as to not disturb neighboring rooms. I also apologize if the mattress was uncomfortable. We will address it in our off season if it needs to be replaced. Thank you for the feedback and we hope you will come stay with us again.

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I decided to visit Mt Rushmore, Crazy Horse monument and several other nearby attractions off season, early Nov. We wanted a place to sleep and so didn't care about many amenities. From that perspective I can say we got more than we expected from the Roosevelt, especially from the staff who were extremely nice and helpful in very genuine way. I miss talking with them. I'm sure there were far more tales to here. Nighttime Bob was a hoot...interesting life but not so incredible that it was unbelievable. Nothing special about the breakfast, tubs of scrambled eggs, sausages, hash browns, pancakes, cereals and cakes, but it was tasty and in good supply...to go cups readily available. The room was clean, everything worked and no issues with supplies...towels etc. No safety concerns but parking could be a problem in season. Mt Rushmore was practically walking distance...uphill lol. Nov begins off season...think Stephen King "Shinning" come the snows. Nothing is open off season except the monuments. Had to travel into Rapid City for restaurants...40 minutes. All in all our stay at the Roosevelt was memorable in a very positive way.
Stayed 4 nights in Nov 2023
Response from Ashley B on Nov 20, 2023
Scott, we are happy you had an enjoyable experience with us at the Roosevelt Inn. Mr. Bob has been a joy to work with this season. We hope you can come and stay with us again, possibly while Keystone is in-season, for you to be able to enjoy all of the fun activities there are to take part in. Thank you for staying with us.

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable location short distance to Mount Rushmore. Great amenities, great breakfast.
Stayed 1 night in Nov 2023
Response from Ashley B on Nov 11, 2023
Gerardo, thank you for staying with us at the Roosevelt Inn. We are pleased you had a good experience with us and hope you will come back and stay with us again.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ashley B on Nov 12, 2023
Patricia, thank you for staying with us at the Roosevelt Inn. We are happy you had a great experience and hope you will come back to stay with us again.