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Reviews of Sheldon's Motel and Restaurant

2.5 out of 5
Sheldon's Motel and Restaurant
1450 Four Locust Hwy, Keysville, VA

Reviews

6.0
Rating 10 - Excellent. 20 out of 117 reviews" "
Rating 8 - Good. 27 out of 117 reviews" "
Rating 6 - Okay. 25 out of 117 reviews" "
Rating 4 - Poor. 21 out of 117 reviews" "
Rating 2 - Terrible. 24 out of 117 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Miya

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom window was wide open and would not close. Seems to be more like mini apartments now rather than a motel. There was not toilet paper, no soap and my very worst fear ROACHES 😞 I grew up coming here as a kid and I am terribly disappointed.
Stayed 1 night in Feb 2024

2/10 Terrible

Darnell

Stayed 1 night in Feb 2024

8/10 Good

??????

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
q
Stayed 1 night in Dec 2023

6/10 Okay

Ryall

Traveled with family
Stayed 1 night in Nov 2023

4/10 Poor

Martha

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was no one to check me in housekeeper made a key for me then I was to wait while she cleaned it the restaurant there was closed not to open for months. When I got into room the tv didn’t work no remote. When I went out to find someone to question the new housekeeper said no remote and no tv. There was also no wifi. In morning to check out still no one Available. Never got receipt. When they sent one to me it stated zero had been prepaid. With no amount so have to go to bank account to check it was done correctly. Do not recommend not worth what they charge
Stayed 1 night in Nov 2023

8/10 Good

Phil

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel is not not worth staying there
At first no was there to check us in. All the doors were locked. Couldn't get in. Our room was not at all the best. Curtains you could not close all the way so we had to figure a way to close them. Telephone was in the bottom drawer of the chester drawers. No coffee pot. One lamp did not work. The screw that holds the lamp shades both were gone. The plug in the wall the cover was cracked. Stains on the floor and the chair. Check out was the same as check in. No one to check us out. Could not get a bill for our stay. We had to take our room key put it where the others were at. Between the two doors. This hotel is in very deed in very bad shape. Even some other the other rooms from going to our room the curtains were down from the windows. We will not stay there again.
Stayed 1 night in Aug 2023

6/10 Okay

Jennifer

Stayed 1 night in Aug 2023

4/10 Poor

Matthew

Disliked: Property conditions & facilities
No restaurant. No coffee maker.
Stayed 2 nights in Jun 2023

4/10 Poor

Florence C

Disliked: Cleanliness, property conditions & facilities, room comfort
Seen better days.. Only choice
Stayed 1 night in Jun 2023

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We worked a biker event and decided to stay hear because of the good food we have had in the past. Only to get there and the restaurant has been closed sence march and its june now. Also with having problems with the plumbing, no refrigerator, no tv, this room was way over priced. It shouldn't have not been more than 65 dallors max
Stayed 1 night in Jun 2023

10/10 Excellent

ahraham, kansas city

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Staff
Stayed 3 nights in May 2023

4/10 Poor

Katrena, Everett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

patrick

Business traveler
Liked: Staff & service
Disliked: Cleanliness
They place was not ready and mouse was all over the place at night ...light and TV was not working
Stayed 1 night in Apr 2023
Response from Theresa on Jun 7, 2023
I am so sorry to hear of this. Please contact me here at the hotel to discuss. This system will not allow for personal information such as direct line ..Please just call and ask for Theresa

4/10 Poor

gary

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We didn’t feel safe here.
Stayed 1 night in Mar 2023
Response from theresa on Apr 18, 2023
i am so sorry you did not have a pleasant experience.. during your stay we were fully booked with construction workers from another country. i do understand they were milling about using their phones etc.please give us another try as this is not the normal.thank you,theresa

4/10 Poor

Kevin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth my money
Stayed 4 nights in Jan 2023

2/10 Terrible

Gregory

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid in advance for a room, arrived at the property at 5pm... nobody there, waited 45 min... nothing. could not secure a room that I already paid for over a week in advance? Left and stayed elsewhere.
Response from theresa on Jan 17, 2023
we are so sorry for any inconvenience. we are striving to make our guest have the best experience possible..unfortunately sometimes things go wrong.please give us another opportunity to make this right.thank you

2/10 Terrible

Gerald

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Find Somewhere Else to Stay
The place was a dump there was actually a wrecked car parked in front of one of the rooms. There was a derelict that seemed to be hanging around. Even though the room was clean, it had an unpleasant smell. Mainly the hotel is really old and needs to be razed.
Stayed 2 nights in Oct 2022

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, there was no check in after 10 PM, they said they’d make an exception for me if I called them once I arrived, but it took me an hour to get my room once I arrived because the check-in location was difficult to find.
Stayed 1 night in Oct 2022

2/10 Terrible

Stacey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting. There were dead crickets on the floor between the 2 beds, dead flies on the ceiling in several areas, stains on the towels, stains on the carpet, didn’t want to touch anything. I would not recommend anyone ever stay here even if offered for free.
Stayed 1 night in Oct 2022

2/10 Terrible

Stephanie

Liked: Staff & service
The property was ok, need to upgrade a few things but i was told i could pay on site but they charged my card anyway
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The room smelled horrible, window had duct tape holding the screen in, plug had duct tape holding it to the wall, shower was not clean and the overall cleanliness was not up to anyone's standards.
Stayed 1 night in Jul 2022

10/10 Excellent

antwayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need some updating. But clean. Good price. Close to my family
Stayed 2 nights in Jul 2022

6/10 Okay

Calogero

Liked: Staff & service
Stayed 2 nights in Jun 2022

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and the food was great
Stayed 1 night in May 2022
Response from theresa on Jun 13, 2022
thank you, we look forward to your next stay

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was very good
Stayed 2 nights in Nov 2021

2/10 Terrible

Loretta

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Rude
The hotel staff was rude and ended our stay cause my oldest son is deaf and had his music playing and said he was rude
Stayed 1 night in Jan 2022

6/10 Okay

Samantha, Virginia Beach

Business traveler, Traveled with family
Liked: Staff & service
Upon arriving after booking thrugh Expedia. The office was closed so we called the # on the door. Lady showed up, checked me in. We walked over to the room and as I peer through the window, it looked as if someoe had just gotten out of the one bed. We entered and there were dirty used towels on the floor in and near the bathroom. There were empty water bottles and a bowl of microwave campbells soup on the desk. I went back to the lady and she agreed it was unacceptable. She quickly gave us a new room that was clean for the most part. Bed was cozy, and the water pressure in room 14 is LEGIT. Not a bad spot for a night or two if your in town for business, etc. Buffet is only on the weekends too :(
Stayed 1 night in Nov 2021

6/10 Okay

Janet

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

kyle

Liked: Staff & service
Stayed 2 nights in Nov 2021
Response from theresa on Nov 12, 2021
THANK YOU.. we hope you enjoyed your stay

2/10 Terrible

Cynthia

Stayed 2 nights in Oct 2021

4/10 Poor

Rex

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst stays I have had in a long while. The lobby was locked so I was unable to check-in for a prepaid reservation. There was a phone number to call for late check in-but it took over a dozen calls and over 20 minutes to get an answer. The room had dead bugs on the floor and the bedcovers were only a sheet and a bedspread, no blanket. I can't believe how much I paid for this place...
Stayed 1 night in Oct 2021
Response from theresa on Nov 12, 2021
i am so sorry you had a bad experience ! please call me to discuss this and let me see how we can make it up to you.. thank you,

4/10 Poor

Peter

Traveled with family
Disliked: Amenities, property conditions & facilities
Way overpriced for the condition of the room. Holes in the wall, no cups, only one lamp, etc.
Stayed 1 night in Oct 2021
Response from theresa on Nov 12, 2021
if you could please contact me to discuss this ... thank you,

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Sean better days!
The only good thing about this place was it had high water pressure in the show. Spend the time and find somewhere else to stay.
Stayed 1 night in Oct 2021
Response from theresa on Nov 12, 2021
im so sorry to hear you were not please with yout stay , please feel free to call me to discuss and let me see how to make it right thank you,

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place! Great price!
The place was okay and fit my needs. The Food is as everyone says "Home Cookin'". Yes, I will go back again. Yes, I will bring my family here when we all travel again. Great place at a great value.
Stayed 1 night in Aug 2021
Response from theresa on Aug 27, 2021
thank you for your feedback. we look forward to serving you again! we are a work in progress and looking to improve all the time >>>

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I loved the staff and the food, the rooms can use an upgrade. Overall, we had a great time. Thank you for your service
Stayed 3 nights in Jun 2021
Response from theresa on Aug 27, 2021
thank you for your feedback. we are upgrading as we go.. we are definitely a work in progress

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
They never opened their office door to register, we had to go somewhere else
Stayed 1 night in Jun 2021
Response from theresa on Aug 31, 2021
I AM NOT SURE WHAT HAPPENED IN THIS SITUATION? WE DO HAVE SOMEONE ON STAFF 24/7 I APOLOGIZE FOR ANY INCNVENIENCE !

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I only liked the fact that the property was convenient to the place I needed to attend a funeral. Although the physical property is an improvement from my last visit, clean linen and fresh food are paramount.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities
This is a old property needs renovation not what I am accustom to but had no choice for other accommodations
Stayed 2 nights in Feb 2021
Response from theresa on Aug 31, 2021
WE HAVE BEEN RENOVATING SINCE I CAME ON LAST DECEMBER. PLEASE GIVE US ANOTHER CHANCE...

6/10 Okay

Verified traveler

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our room had trouble with the plumbing (sink slow to drain, and water temp in shower). We also were greeted by a roach crawling across the pillow.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was DISGUSTING. The carpet floor was literally sticky. No toilet paper in the room. The shower scalded me, then froze me several times without even adjusting the knobs. The TV didn't work, the WiFi didn't work, the phone didn't work, and the last straw was seeing spiders crawl down the walls. The reason we booked this room was because we were without power at our home. We figured, this motel would at least allow us and our kids to use some internet, watch some TV, and get a nice shower/bath after 3 days without any of these things. But this is how bad the room was, after two hours in the room, we packed up our stuff and our two kids (one who was already sleeping) and went back to our home without power. At our house we at least had gas logs for heat and we realized with all the "amenities" not working and the filth, that we ONLY thing the room provided was heat, so we went back home where we already had that to some degree. They still charged us $50 for this "stay." DO NOT STAY HERE. We didn't eat at the restaurant, but based on the look of things, it is probably the last place you want to eat.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 4 nights in Nov 2020

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2020

4/10 Poor

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of date/Overpriced Motel Rooms
Rooms were way out of date! Motel internet Wifi service was very poor when we attempted to connect to the free service! I wouldn't recommend this motel, especially for the asking price for a nightly stay of $85.00 plus taxes. It's just not worth it to be honest!
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old old run down rooms.
This motel is really old. I was suppose to get a room with 2 queen beds. They were double beds. The night table had sticky stuff on it. There was a slighty bloody/dirty hand print on the inside of the room door. The wallpaper is coming off the walls. The bathroom is way old and just did not look clean. This place is way over due for some renovation work.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2020