Ratings based on 429 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Senoia, GA

The Best in Everything!

Posted Oct 3, 2017
Loved it and headed back there this week.Food great. Room extremely comfortable. The only place we will ever stay in Mumbai.
Comment from Hotel Management
Oct 6, 2017 by Biswajit, Hotel Management
Bonjour Bill It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellence.

Posted Sep 12, 2017
Proper Management, Excellent service. Had a small incident and hotel Management treated with above expectations
Comment from Hotel Management
Sep 12, 2017 by Biswajit, Hotel Management
Bonjour Valued Guest, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
4 out of 5
Recommended
for Everyone
by A verified traveler

One of Mumbai's finest

Posted Aug 23, 2017
Location: Spent a short time here, so don't have much to say other than try the SodaBottleOpener wala place for their food - very pleasant experience.
As I came, I was told that I was the guest of honor for the day and they have provided me complementary services. Although I did not get to use all of them, it was a very pleasant experience. The meals were delicious and snacks at the lounge were great also. They have a very nice 'free' bath salt experiences options - was very relaxing. Couple things I would improve are - add more variety to food and keep in mind religious festivals and options in making specialty dishes if needed. Will stay again :)
Comment from Hotel Management
Aug 24, 2017 by Biswajit, Hotel Management
Bonjour Valued Guest, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
5 out of 5
Recommended
for Everyone
by A verified traveler from usa

Great place

Posted Aug 17, 2017
Great place to stay, this was my second stay, i love this place
Comment from Hotel Management
Aug 22, 2017 by Biswajit, Hotel Management
Bonjour sn, Thank you so much for your positive endorsement. Hope to see you soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
5 out of 5
by A verified traveler

Posted Jul 9, 2017 on Hotels
Comment from Hotel Management
Jul 11, 2017 by Biswajit, Hotel Management
Bonjour Valued Guest, Thank you so much for your 5 star rating. Hope to see you soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
5 out of 5
by Shailendra

Posted Jul 7, 2017 on Hotels
very good service !
Comment from Hotel Management
Jul 10, 2017 by Biswajit, Hotel Management
Bonjour Shailendra, Thank you so much for your positive endorsement. Hope to see you soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
4 out of 5
Recommended
for Everyone
by A verified traveler from johannesburg

Stayed as had to catch flights. It's near the air

Posted Jul 5, 2017
Service of staff and check in counter was very good
Comment from Hotel Management
Jul 6, 2017 by Biswajit , Hotel Management
Bonjour Vijay, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
4 out of 5
by amit

Posted Jun 30, 2017 on Hotels
Comment from Hotel Management
Jul 3, 2017 by Biswajit, Hotel Management
Bonjour Amit, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we are grateful to you for sharing your feedback on your recent stay with us. We shall work harder next time to convert your good experiences to best and earn that desired 5th star. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
5 out of 5
by A verified traveler

Posted Jun 26, 2017 on Hotels
Comment from Hotel Management
Jun 28, 2017 by Biswajit, Hotel Management
Bonjour Valued Guest, Thank you so much for your rating. Hope to see you soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
5 out of 5
by Dipti

Posted Jun 15, 2017 on Hotels
Comment from Hotel Management
Jun 17, 2017 by Biswajit, Hotel Management
Bonjour Dipti, Thank you so much for your rating. Hope to see you soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC