Ratings based on 211 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Pune

Good option if your work is in Bandra Kurla Comple

Posted Sep 22, 2017
Very good ambience, helpful staff, no problem during check in & check out. Rooms are spacious. Nice view of the Bandra Kurla Complex as I was given the Club Floor on tenth floor. Will always recommend this to everyone.
Comment from Hotel Management
Sep 29, 2017 by Trident, Bandra Kurla, Mumbai, Hotel Management
Dear Guest, Thank you for sharing your feedback. I am glad you had a pleasant stay and left with a positive impression of our services and accommodation. Such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operations. We look forward to welcoming you again soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai
5 out of 5
by A verified traveler from Tel-Aviv

Nice hotel but don't like Expedia gests

Posted Sep 6, 2017
The hotel is very nice but from the moment i arrived to hotel the staff made it clear that it was better to arrive at the hotel directly then through Expedia. Every request from me to the hotel was answered by no because i arrived through expedia. the room i got was smaller than usual because i arrived through expedia. It was the first time i had been treated like this at any hotel because i had com through Expedia. It's very disappointing but i'm not going to gve up Eaxpedia's service certainly not in india.
Comment from Hotel Management
Sep 15, 2017 by Trident Bandra Kurla, Hotel Management
Dear Guest, Thank you for sharing your constructive and valuable feedback on Expedia. I offer my sincere apologies for the issues that marred your otherwise enjoyable hotel experience with us. I am deeply concerned to know about the inconvenience caused to you during your stay. I would be grateful if you could advise me (at generalmanager.bandrakurla@tridenthotels.com) of your contact number to allow me to speak to you and better understand the matter. I look forward to hearing from you and welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai
4 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland

Great hotel, good location

Posted Sep 3, 2017
I've returned to this hotel a couple of times now. I the location is convenient and the property is great. The service is lovely and the room is comfortable. Definitely worth a visit!
Comment from Hotel Management
Sep 15, 2017 by Trident Bandra Kurla, Hotel Management
Dear Guest, Thank you for your appreciative review. I am glad that our product, services and food offerings lived upto your expectations and you left satisfied with your stay. We look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai
5 out of 5
by Ankur

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017
Dear Guest, Thank you for rating us on Hotels.com. We look forward to welcoming you again. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
Great hospitality by hotel staff. Restaurants have good food.
Comment from Hotel Management
Sep 15, 2017 by Trident Bandra Kurla, Hotel Management
Dear Guest, Thank you for sharing your feedback. I am happy to know that you had a pleasant stay and that you enjoyed the quality of food served in our restaurants. We look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai
5 out of 5
by A verified traveler

Posted Aug 16, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017
Dear Guest, Thank you for rating us on Hotels.com. We look forward to welcoming you again. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai
5 out of 5
by Anoop

Amazing trident bkc

Posted Aug 13, 2017 on Hotels
Loved being at the trident bkc Oberois hospitality at best. Could not have asked for anything better hotel staff is extremely efficient,courteous and polite.
Comment from Hotel Management
Sep 23, 2017
Dear Guest, Thank you for sharing your feedback. I am delighted to know that you found our accommodation comfortable and had a pleasant stay at the hotel. We look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai
5 out of 5
by Puja

Keep up the good work

Posted Aug 12, 2017 on Hotels
Always fun to be back at the property
Comment from Hotel Management
Sep 23, 2017
Dear Guest, Thank you for sharing your feedback. I am happy to know that you had a pleasant stay and found our service efficient. We look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai
5 out of 5
by Jitender

Very very satisfying stay. Worth repeating always

Posted Aug 7, 2017 on Hotels
Amazing. Last week , I stayed at Trident Nariman Point also. I must say cleanliness, service & food is 200% better at Bandra Karla as compared to Nariman Point.
Comment from Hotel Management
Sep 23, 2017
Dear Guest, Thank you for sharing your feedback. I am delighted to know that you found our service efficient. We look forward to your early return. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai
5 out of 5
by A verified traveler from new york, NY

Just a fabulour Business hotel

Posted Jul 27, 2017 on Orbitz
Pros: Most-the staff
Cons: Cant think of a thing
Quit, clean, beautiful with a staff that go out of their way to ease the pain of traveling. From the moment we got out of the car it was extraordinary.
Comment from Hotel Management
Sep 18, 2017 by Trident, Bandra Kurla, Mumbai, Hotel Management
Dear Guest, Thank you for your compliments about our hotel and team members. I am delighted to know that you found our service attentive and had a pleasant stay at the hotel. We look forward to welcoming you back soon. Warm regards, David Mathews General Manager, Trident, Bandra Kurla, Mumbai