Ratings based on 85 Verified Reviews

4.6 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Douglas

Always a good place to stay

Posted Jul 19, 2017 on Hotels
Amazing Breakfast, very friendly and helpful staff
Comment from Hotel Management
Jul 21, 2017 by Liza, Hotel Management
Dear Douglas, First of all, we want to thank you for a review. Also thank you for choosing Premier Hotel Aurora as a place for your accommodation in Kharkiv. We are delighted you liked our hotel, cuisine and staff. We will be waiting for you at our hotel the next time you visit Kharkov. Our hotel team will do everything possible you feel more comfort and positive emotions! Sincerely, Premier Hotel Aurora's team
5 out of 5
by Catherine

Posted Apr 30, 2017 on Hotels
Comment from Hotel Management
May 25, 2017 by Liza, Hotel Management
Dear Catherine! Thank you for taking the time to share your impressions following your recent stay at Premier Hotel Aurora. We hope that your trips will bring you back to Kharkiv and our hotel in the nearest future. Warm regards, Aurora's Team
4 out of 5
by ugur

Posted Mar 17, 2017 on Hotels
Great staff. Nice hotel. Definetely tecommend.
Comment from Hotel Management
Mar 20, 2017 by Liza, Hotel Management
Dear Ugur! Thank you for taking the time to share your impressions following your recent stay at Premier Hotel Aurora. We hope that your trips will bring you back to Kharkiv and our hotel in the nearest future. Warm regards, Aurora's Team
5 out of 5
by Robert

Posted Jan 4, 2017 on Hotels
It was very good no complaints and staff bent over to help always. Great place for a stranger to stay!!
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Dear Robert! Thank you for taking the time to share your wonderful impressions following your recent stay at Premier Hotel Aurora. We hope that your trips will bring you back to Kharkiv and our hotel in the nearest future. Warm regards, Aurora's Team
5 out of 5
by David

Great Hotel

Posted Jan 3, 2017 on Hotels
Great hotel, good value, great service from all staff, very good breakfast included and a nice place to stay in the city centre
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Dear David! Thank you for choosing Premier Hotel Aurora as a place for your accommodation in Kharkiv. We are delighted to hear that you liked our hotel, breakfast, service and location. Also we are very pleased that you enjoyed our welcoming staff. It will be a pleasure to welcome you back during your next trips to Kharkiv. Kind regards, Aurora's Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2016
Very comfortable, nice facility, friendly staff, and good location.
Comment from Hotel Management
Dec 18, 2016 by Sales and Marketing Manager, Hotel Management
Dear Guest! Thank you for choosing Premier Hotel Aurora as a place for your accommodation in Kharkiv. We are delighted to hear that you liked our hotel, location and service. Also, we are very pleased that you enjoyed our welcoming staff. It will be a pleasure to welcome you back during your next trips to Kharkiv. Kind regards, Aurora's Team
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Good location to all amenities

Posted Dec 5, 2016
Great communication with staff very helpful ecspecialy for myself as English is my only language
Comment from Hotel Management
Dec 8, 2016 by Sales and Marketing Manager, Hotel Management
Dear Guest! Thank you for choosing Premier Hotel Aurora as a place for your accommodation in Kharkiv. We are delighted to hear that you liked our location. Also, we are very pleased that you enjoyed our welcoming staff. It will be a pleasure to welcome you back during your next trips to Kharkiv. Kind regards, Aurora's Team
5 out of 5
by A verified traveler

Convenient location and superior staff

Posted Oct 27, 2016 on Hotels
Perfect location
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Dear Guest! Thank you for taking the time to share your impressions following your recent stay at our hotel. We are delighted to hear that you liked our hotel, service and staff. It will be a pleasure to welcome you back during your next trips to Kharkiv. Kind regards, Aurora's Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Witney, UK

Very good central hotel.

Posted Sep 19, 2016
Pros: The staff were very helpful and the location was convenient.
Cons: Fitness and exercise could be offered.
Location: In the middle of town so very convenient, for example for the theatre.
I was in Kharkiv for a conference and this was a perfect base. Close to the centre and facilities, with good food and friendly staff, this was ideal for my needs. In addition it was affordable - not too expensive and well worth it. I didn't make use of the facilities beyond the bar, and the basics of room service, and had breakfast there. The breakfast was excellent, eggs cooked to order and a good selection of other foods (though for my taste there could have been more fresh fruit). The bar staff were very helpful and for example provided us with ice and glasses for our champagne in the room.
Comment from Hotel Management
Sep 22, 2016 by Sales and Marketing Manager, Hotel Management
Dear Mr Enright! Thank you for taking the time to share your wonderful impressions following your recent stay at Premier Hotel Aurora. We are delighted to hear that you liked our hotel, breakfast and staff. We will pass all your great comments to our hotel team. Be sure to know that you are always welcome here in the future! Our team will do everything possible that your future stays at Premier Hotel Aurora will bring you more and more feelings of comfort and pleasure. We hope that your trips will bring you back to Kharkiv and our hotel in the nearest future. Warm regards, Aurora's Team
5 out of 5
by A verified traveler from United States, Colorado

Very good hotel.

Posted Sep 8, 2016 on Hotels
Very nice hotel. The rooms were roomy and the staff was great. English speaking and very friendly. I would recommend this hotel for someone looking for comfort without breaking the bank.
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Guest! Thank you for choosing Premier Hotel Aurora as a place for your accommodation in Kharkiv. We are delighted to hear that you liked our hotel. Also we are very pleased that you enjoyed our welcoming stuff. We will pass all your comments to our hotel team. We are looking forward to seeing you next time during your trip to Kharkiv. Sincerely, Aurora's Team