All staff spoke English was friendly and helpful. Room had modern amenities. Free internet and TV. Full room service. The hotel was modern and looked like a top hotel. Restaurant and fitness center. The hotel had extensive security in lobby and outside of hotel. This security were actual people inside and out. Located in the center of town and made many things accessible like shops, metro (subway) and public transportation handy. A big city but with ever present police making you feel safe even walking. I was extrememly happy with hotel and it was affordable.
Comment from Hotel Management
Sep 15, 2016 by Parkhomenko Elena, Guest Relation Manager, Hotel Management
Dear Robert, This is a real pleasure for all Premier Palace Hotel Kharkiv’s team to read your wonderful review. We were so pleased to hear that you enjoyed so many aspects of your stay with us: convenient location in the heart of Kharkiv, comfortable rooms, reasonable prices, good restaurants and Spa. Our security staff is touched by your words rewarding the way they make our guests feel safe and comfortable on the hotel grounds. Your feedback is a huge recompense for us! We would be glad to welcome you again at Premier Palace Hotel Kharkiv.