Ratings based on 64 Verified Reviews

3.3 out of 5
57% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2018 on Hotels
1 out of 5
Recommended
for Personal Event
by A verified traveler

DON'T DO IT!

Posted Feb 19, 2018 on Hotels
It would be very challenging to find a crappier room than this. Especially for $36 US a night. I could have spent $20 a night and had the same level of crappiness. I requested non-smoking but the offensive smell in the room made that a moot point. Was it the ancient carpeting? The moldy air conditioner? Surely YES. What Thai hotel has no "bum gun" in the wc? This one. Of course the towels were threadbare and the bed was lumpy and saggy. That is to be expected. If emojis were used for rating the one I would choose would be the stinky pile of brown. I would not stay here again if it was free. End of rant.
Comment from Hotel Management
Feb 26, 2018 by su, Hotel Management
Dear Mr. Woolley, According to your Expedia reservation document, it states a smoking room. There are rooms with muslim shower and we install new ones upon guest's request. We regret there was no chance to arrange it for you while you were with us. Thank you for you comments. We wish you have a nice time in Thailand and a nice flight back home!
1 out of 5
by Hasan from dubai

Not Recommended

Posted Dec 4, 2017 on Hotels
Very bad
Comment from Hotel Management
Jan 9, 2018 by su, Hotel Management
Thank you very much for your comment.
4 out of 5
by Mahmood

Posted Dec 3, 2017 on Hotels
Comment from Hotel Management
Dec 4, 2017
Thank you very much for your kind feedback!
4 out of 5
by Erdal

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Sep 3, 2017
Thank you very much for your kind comment. Please visit us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2017
The staff is VERY friendly and polite and always ready to assist you. And most of them speak way above average English. There was a very loud building-site outside my room at the time of my stay but that was of course out of these guy's control. The only complaint I have (and I have expressed this) is that I could only have one registered guest and nobody else could visit me without me paying 600 THB per visit. This information was not available at Expedia's website at the time of my booking. At least I could not see it. The staff told me that they had previously tried to get this information across to Expedia so I don't think they were at fault. I told the ladies at the reception that I would definitely check in with them again when I was a family guy and not single anymore. I highly recommend this place for couples and families.
5 out of 5
by Janis

Friendly and helpful staff

Posted Apr 28, 2017 on Hotels
Good place to stay. Close to skytrain and shops. Ladies on the front desk were very helpful with directions etc Note you can get a jug from the front desk with a bond that is refunded when jug is returned. Good size pool to cool down in the Bangkok heat. Overall a very good experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ultra friendly staff, great location

Posted Apr 22, 2017
Friendly and helpful staff. Great location. Wifi was very slow and bathroom a little shabby.
5 out of 5
by Jacqueline

Nice value

Posted Feb 26, 2017 on Hotels
Staff is amazing and very accommodating. Great quiet location near the chaos. The pool area was surprisingly very inviting. Price is right!
Comment from Hotel Management
Apr 5, 2017
Thank you very much for your valuable comment. We look forward to your next visit!
1 out of 5
by A verified traveler from Hobart, Australia

Cigarette Smoke smell all over. Outdated and dirty

Posted Jan 31, 2017
The location of the hotel is good. Terminal 21 is a great place to hangout. Unfortunately the place is outdated with dirty smelly carpet. There are interconnecting room doors through which cigarette smoke seeps in. Also the ask tray is located outside the room, so the smell seeps in through the door. This place is not suitable for families with kids. We stayed for 8 nights. The toilets were never cleaned and our request were never understood. Had to request for bath mat every other day.