Ratings based on 225 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from The Netherlands

Nice City Hotel for Business and Holiday

Posted Mar 25, 2017
Pros: After customer service, I forgotten my toilet bag. The day after they nicely packed it with compliments and send it to my next destination.
Cons: In our room was no toilet bidet shower. In a 5 star hotel this missing is a little poor.....
Location: Restaurants, bars and shops, all you need is around the corner, walking distance.
All what expected is there, up to date. Nice hotel to stay. Nice big lounge, coffee shop, shops and restaurants inside the hotel.
Comment from Hotel Management
Mar 28, 2017 by Stanley, Hotel Management
Dear John, It was a pleasure having you staying with us and I am delighted that you satisfied with overall services here at our hotel.Hope you had great time in Khon Kaen and we look forward to welcoming you again in our hotel on your next trip to Khonkaen. Kind regards, Stanley Chan General Manager Pullman Khonkaen Raja Orchid
5 out of 5
Recommended
for Everyone
by A verified traveler

Large excellent hotel. Older but well-maintained.

Posted Mar 21, 2017
Spacious room, tub and separate shower, a real desk for working, Much more English language TV than is usual in Thailand. Excellent breakfast buffet. Large rooftop pool. Large comfortable lobby for informal meetings. Safe underground parking. Ample elevators. Better wifi than most. Very close to Tukcom IT mall which has some low cost food options. Not so close to Central Festival Mall - a taxi or tuk tuk might be needed for many.
Comment from Hotel Management
Mar 24, 2017 by Stanley, Hotel Management
Thank you for your kind sharing your feed back thru Expedia review. Pleased to learn that you enjoyed your stay at our hotel with Spacious room, great facilities and prime location.We look forward to welcoming you with another great service in near future. Kind Regards, Stanley Chan General Manager Pullman Khon Kaen Raja Orchid
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel experience

Posted Mar 19, 2017
Pros: Walking distance to two shopping Malls
Location: Near a shopping mall and walking distance to another bigger shopping mall
Has a nice pool and a quiet hotel compared to other big hotels
Comment from Hotel Management
Mar 24, 2017 by Stanley, Hotel Management
Dear ken , Thank you for your comment. Hope you had great time in Khon Kaen and see you again soon. Kind Regards, Stanley Chan General Manager Pullman Khon Kaen Raja Orchid
4 out of 5
Recommended
for Everyone
by A verified traveler

Always good

Posted Feb 20, 2017
Been booking at Pullman for years, nice hotel. The only problem I had this year was being late for breakfast.
Comment from Hotel Management
Mar 3, 2017 by Pullman Khon Kaen Raja Orchid , Hotel Management
Dear nichel, Good to know that you enjoyed your recent stay at the hotel. Sorry for the hick up with breakfast, please feel free to contact the hotel to share further details at your convenient time for us to pin point the problem. Thank you and see you again.
5 out of 5
by A verified traveler

Posted Jan 18, 2017 on Hotels
Love the breakfast.
4 out of 5
by Allan

Excellent

Posted Jan 18, 2017 on Hotels
Excellent hotel over 4.5 stars , very helpful staff perfect location , and I got a great deal.
5 out of 5
by CLINTON

The Best Hotel in Khon Kaen

Posted Jan 16, 2017 on Hotels
Stayed in the Executive Suite for three nights. The Pullman was awesome, and would certainly stay there again.
5 out of 5
by Markus

Posted Dec 29, 2016 on Hotels
All over we had a very good stay. Very nice room, great breakfast, perfect location. 0nly 18 Pool-beds are little, compared to almost 300 rooms. Number of staff in the breakfast room should be higher in order to allow proper service to all guests. The present staff did very well, just could not handle it all alone.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Hotel with easy access to main streets

Posted Dec 18, 2016
Pros: Easy access to the main stream of activities in the city.
Cons: Noice disturbance from night spots
Location: Major shopping centers, eatery and nights spots were walking distance away.
Room facing rear side of hotel was subject to noice disturbance in late night due to loud music from night spots. So, I have to request for change of room next day.
Comment from Hotel Management
Dec 24, 2016 by Pullman Khon Kaen Raja Orchid , Hotel Management
Dear Loong, Thank you for your comment regarding recent stay at Pullman Khon Kaen. Glad to learn that you enjoyed our prime location and the main stream of activities. And also sorry that our neighbors were bothering you during the night. Please kindly note that the hotel is taking appropriate action to minimize this with Khon Kaen municipality. Hope we can welcome you back with better service in near future. Thank you and Merry Christmas & Happy new year! Kind Regards, Stanley Chan General Manager Pullman Khon Kaen Raja Orchid
5 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
very nice hotel.
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Dear Guest, Pleased to see positive scoring at Expedia and glad that you liked our hotel. Hope you are having a pleasant weekend and Happy new year! Kind Regards, Stanley Chan General Manager Pullman Khon Kaen Raja Orchid