Ratings based on 253 Verified Reviews

4.2 out of 5
77% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Echuca

average but looked nice

Posted Jun 4, 2017 on Wotif
Pros: Was close to our event , had a good reputation ?
Cons: A fair bit
Location: shepparton ?
We had the heater going flat out the whole time ,and was barely warm enough ,didn't look like it had its filter cleaned for years, the cutlery bags had been recycled a few times, were charged extra on arrival as the wotif booking was not right so it cost $125 for the night and the flashy sign out the front was saying accommodation from $90 a night just made me feel like I had sucker printed on my forehead. So I reckon Wotif sucked as I wasn't able to fix the booking error with them , and the stay was an average experience. It was one of the cheapest around but it was a nice place , not cheap and nasty
Comment from Hotel Management
Jul 14, 2017 by Trish, Hotel Management
Hello, Thank you for your feedback. The sign states rooms from $90, those rooms were all booked out and their was a date change with your booking. Rates vary from weekdays to weekends so whilst your original booking was for the weekday we managed to accommodate the change to weekend, hence change in rates. I am sorry you couldn't get a resolve from wotif. I have had maintenance look at the heater and they have fixed the issue. You are always welcome to call the Hotel direct to make a booking. We do hope to see you again. Regards
3 out of 5
Recommended
for Everyone
by A verified traveler from Griffith NSW

Clean motel next to pub/bistro

Posted Apr 23, 2017 on Wotif
good clean motel, rooms need refurbishment, but extremely great setup with the bistro & hotel as part of the complex, bistro meals were absolutely amazing
2 out of 5
by A verified traveler from NSW

Clean but noisy

Posted Apr 17, 2017 on Wotif
Cons: Staff could be helpful fix plumbing.
Location: close to airport.
On arrival I asked for a different room but staff weren't interested. Room was clean but the plumbing rattled (water hammer) each time someone turned a tap on in any room close to ours.
4 out of 5
Recommended
for Everyone
by A verified traveler

great staff , very helpful

Posted Apr 1, 2017 on Wotif
Pros: friendly staff
Location: easy distace to shepparton
good room & easy to locate hotel. friendly staff. pool is great
Comment from Hotel Management
Apr 6, 2017 by Trish, Hotel Management
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Bistro and meals were excellent.

Posted Mar 23, 2017
We really enjoyed our stay. Staff were very friendly. Checkin was efficient. Rooms are older but are still comfortable. An outdoor table and chairs at each room would be an improvement.
Comment from Hotel Management
Apr 6, 2017 by trish, Hotel Management
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards Trish
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Good facilities

Posted Mar 15, 2017 on Wotif
Good pool, awesome playground for kids and adjoining pub.
Comment from Hotel Management
Apr 6, 2017 by trish, Hotel Management
Hello, Thank you for taking the time to complete our survey, your feedback is important to us. I am pleased to hear that you have enjoyed your stay. We hope to see you again real soon. Regards Trish
2 out of 5
by Mark

Posted Mar 10, 2017 on Hotels
Wine Glass had lipstick On it!!!!! Dust behind bed. Location with pub is excellent and food was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lilydale Vic

Has everything you want or need in a hotel\motel

Posted Mar 5, 2017 on Wotif
Pros: Good shower & free Wi-Fi extensive menu in bistro
Location: About 5 minutes from centre of town but still very quite
Stayed for just the one night but wished we could have stayed longer on our trip, staff were friendly, beer was cold, food was good, tasty and plentiful, rooms clean & quiet with good pressure in the shower and the rates very reasonable, overall I would rate at 4 1/2 star
Comment from Hotel Management
Apr 6, 2017 by trish, Hotel Management
Hello Stuart, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an pleasant experience for each of our guests. I am so delighted to hear that you enjoyed your stay and were able to use our facilities in our Bistro/Bar.We hope to see you again soon!
2 out of 5
by A verified traveler

A mum with two kids

Posted Mar 5, 2017 on Wotif
The bathroom was not clean, especially around the taps, a little bleach wouldn't go astray in the shower. Although the cleaners were nice. No microwave, didn't work well with us as my 1 year old needs a heated bottle - luckily there was a kettle. the beds were nice clean and comfortable, the first room we stayed in was cleaner than the second. The curtains didn't open , I pulled them to try let some light in and they had been poorly mended together. Other than that it was quite comfortable and the air con is great! The bistro needs to take control of the play room for kids, and not been told off the staff its none of their concern and for me to confront the parents. Remove the play area if that's the case or limit the age. I would stay again because I know what I'm expecting next time, it's cheap and I can't expect a taj Mahal.
Comment from Hotel Management
Apr 6, 2017 by trish, Hotel Management
Hello deandpee, Thank you for taking the time to complete our survey, your feedback is important to us. I will certainly pass on your feedback to our housekeeping. For future reference , we can provide microwaves on request. We have addressed the playroom comment, we provide a playroom but do expect that parents do supervise their children whilst in there, unfortunately that does not always happen, we have a staff member working in the playroom Friday/Saturday nights and Sunday lunch. I am pleased that you will stay again. Regards Trish
4 out of 5
by Wendy

happy

Posted Feb 22, 2017 on Hotels
I found the bed to be hard ........could be a little soft for the body to relax on after working for four days and needing a good sleep. otherwise enjoy my stay/s here . Will be back again in a couple of months ......oh and need ground floor room only
Comment from Hotel Management
Apr 6, 2017
Hello Wendy, Thank you for taking the time to complete our survey, your feedback is important to us. When booking you can request a ground floor room and if we have any available we are more than happy to accommodate that request. I am pleased to hear that you have enjoyed your stay otherwise. We hope to see you again soon. Regards Trish