Ratings based on 251 Verified Reviews

4.3 out of 5
77% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from NSW

Clean but noisy

Posted Apr 17, 2017 on Wotif
Cons: Staff could be helpful fix plumbing.
Location: close to airport.
On arrival I asked for a different room but staff weren't interested. Room was clean but the plumbing rattled (water hammer) each time someone turned a tap on in any room close to ours.
4 out of 5
Recommended
for Everyone
by A verified traveler

great staff , very helpful

Posted Apr 1, 2017 on Wotif
Pros: friendly staff
Location: easy distace to shepparton
good room & easy to locate hotel. friendly staff. pool is great
Comment from Hotel Management
Apr 6, 2017 by Trish, Hotel Management
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Bistro and meals were excellent.

Posted Mar 23, 2017
We really enjoyed our stay. Staff were very friendly. Checkin was efficient. Rooms are older but are still comfortable. An outdoor table and chairs at each room would be an improvement.
Comment from Hotel Management
Apr 6, 2017 by trish, Hotel Management
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards Trish
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Good facilities

Posted Mar 15, 2017 on Wotif
Good pool, awesome playground for kids and adjoining pub.
Comment from Hotel Management
Apr 6, 2017 by trish, Hotel Management
Hello, Thank you for taking the time to complete our survey, your feedback is important to us. I am pleased to hear that you have enjoyed your stay. We hope to see you again real soon. Regards Trish
2 out of 5
by Mark

Posted Mar 10, 2017 on Hotels
Wine Glass had lipstick On it!!!!! Dust behind bed. Location with pub is excellent and food was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lilydale Vic

Has everything you want or need in a hotel\motel

Posted Mar 5, 2017 on Wotif
Pros: Good shower & free Wi-Fi extensive menu in bistro
Location: About 5 minutes from centre of town but still very quite
Stayed for just the one night but wished we could have stayed longer on our trip, staff were friendly, beer was cold, food was good, tasty and plentiful, rooms clean & quiet with good pressure in the shower and the rates very reasonable, overall I would rate at 4 1/2 star
Comment from Hotel Management
Apr 6, 2017 by trish, Hotel Management
Hello Stuart, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an pleasant experience for each of our guests. I am so delighted to hear that you enjoyed your stay and were able to use our facilities in our Bistro/Bar.We hope to see you again soon!
2 out of 5
by A verified traveler

A mum with two kids

Posted Mar 5, 2017 on Wotif
The bathroom was not clean, especially around the taps, a little bleach wouldn't go astray in the shower. Although the cleaners were nice. No microwave, didn't work well with us as my 1 year old needs a heated bottle - luckily there was a kettle. the beds were nice clean and comfortable, the first room we stayed in was cleaner than the second. The curtains didn't open , I pulled them to try let some light in and they had been poorly mended together. Other than that it was quite comfortable and the air con is great! The bistro needs to take control of the play room for kids, and not been told off the staff its none of their concern and for me to confront the parents. Remove the play area if that's the case or limit the age. I would stay again because I know what I'm expecting next time, it's cheap and I can't expect a taj Mahal.
Comment from Hotel Management
Apr 6, 2017 by trish, Hotel Management
Hello deandpee, Thank you for taking the time to complete our survey, your feedback is important to us. I will certainly pass on your feedback to our housekeeping. For future reference , we can provide microwaves on request. We have addressed the playroom comment, we provide a playroom but do expect that parents do supervise their children whilst in there, unfortunately that does not always happen, we have a staff member working in the playroom Friday/Saturday nights and Sunday lunch. I am pleased that you will stay again. Regards Trish
4 out of 5
by Wendy

happy

Posted Feb 22, 2017 on Hotels
I found the bed to be hard ........could be a little soft for the body to relax on after working for four days and needing a good sleep. otherwise enjoy my stay/s here . Will be back again in a couple of months ......oh and need ground floor room only
Comment from Hotel Management
Apr 6, 2017
Hello Wendy, Thank you for taking the time to complete our survey, your feedback is important to us. When booking you can request a ground floor room and if we have any available we are more than happy to accommodate that request. I am pleased to hear that you have enjoyed your stay otherwise. We hope to see you again soon. Regards Trish
4 out of 5
Recommended
for Everyone
by A verified traveler from Melb

on the main drag

Posted Feb 19, 2017 on Wotif
Pros: ease of finding & entry
Location: not applicable, did not visit the town
We arrived after a concert in Nagambie at around 2315, reception remains open until 0100 due to the bistro and bar attached. Our room was clean & tidy, everything worked. Apart from a few noisy neighbours it was quiet.
Comment from Hotel Management
Apr 6, 2017 by trish, Hotel Management
Hello Ian, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from vic aus

Pretty average

Posted Feb 6, 2017 on Wotif
3 night stay for work. Air conditioner sounded like a jumbo taking off, making it really hard to sleep. Bath room needed a good scrub. All in all pretty average.