Mini-hotel, not apartment. Misleading brand name
Posted Jul 9, 2016
I stayed again in Room 8, which is business class. Still, even after two months, my complaints to the management about fixing the phone were not acted upon. The typical hotel receptionist there only knows basic English and takes multiple repetitions to fix a non-elementary problem. So they are not reliable as a concierge desk as in a grown-up 3-star hotel. I would rate this affordable place as 2.5-stars by USA standards. However, Anna was fantastic and patient, as she is studying hotel management. However, sadly Olga often interrupts, does not listen fully, and smirks through serious matters.