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Reviews of Riviera House

5 out of 5
Riviera House
15, Sahaidachnoho Str., Kyiv

Reviews

9.2

Wonderful

Rating 10 - Excellent. 38 out of 56 reviews" "
Rating 8 - Good. 15 out of 56 reviews" "
Rating 6 - Okay. 2 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pearl in Kyiv. Staff always attentive and always accommodating.
Stayed 4 nights in Jan 2022
Response from Irina Sokolova Sales Manager on Jan 18, 2022
Dear Leo First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quite and nice and good location with friendly people speacially Ms.Oxana .
Stayed 2 nights in Dec 2021
Response from Irina Sokolova Sales Manager on Jan 4, 2022
Dear Manuel, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

8/10 Good

Qi Guang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some equipment at gym didn't work properly: one treadmill and the only elliptical. staves are very friendly, hotel is very clean and convenient. a very good hotel overall.
Stayed 2 nights in Oct 2021

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your kindness and professionalism Oksana.
Stayed 1 night in Aug 2021

2/10 Terrible

Anatoliy F

Stayed 2 nights in Jul 2021

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fantastic Weekend, the best in my life!
This hotel stands above all as one of the best I’ve been to in the world! 5 stars! I highly recommend this hotel to all travelers business and couples alike! The staff are very welcoming and extremely well mannered and polite. They have an excellent 2nd floor restaurant called Sweetbook which will tempt your tastebuds into ordering everything on the menu! The rooms a
Stayed 1 night in Jul 2021

10/10 Excellent

Arvinder

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
I stayed at two hotels during my week in Kiev and this was my favourite. The atmosphere is calm and refined, near the river. Staff at the front desk and restaurant were efficient and friendly from check-in to check-out. They were very helpful in giving directions, arranging cars, making restaurant reservations and recommendations. The decor of the room is simple, modern and comfortable. The restaurant on the seventh floor is simply stunning and the breakfast (included) is impeccable. Breakfast is ordered off a menu; there are not a lot of choices but everything is delicious and with beautiful presentation. This is much more elegant than a buffet, in my opinion. Kyiv can be a complicated city to navigate if one does not speak Russian or Ukrainian, but the staff and setting at Riviera House make me want to return.
Beautiful afternoon light.
Excellent attention to detail: When I telephoned the front desk to ask for a wine opener and wine glass, they asked if I needed a glass for red or white wine. This is professionalism is noted and appreciated.
Interesting decor in the guest room.
Daily newspapers provided.
Stayed 3 nights in Jun 2021

8/10 Good

DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was really nice
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem of a property, perfect location. Excellent staff and restaurant.
Stayed 3 nights in May 2021
Response from Irina Sokolova on May 31, 2021
Dear Guest, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021
Response from Irina Sokolova on May 17, 2021
Dear Guest, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Irina Sokolova on Dec 28, 2020
Dear Eduard, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

D J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
30th October
Brilliant staff, fabulous room and the beds were exceptionally comfortable
Stayed 1 night in Oct 2020
Response from Irina Sokolova on Nov 3, 2020
Dear D J, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Geraldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
It was very exciting to be back at the Riviera house. The staff are very pleasant and helpful in every way
Stayed 2 nights in Oct 2020
Response from Irina Sokolova on Oct 26, 2020
Dear Geraldo, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2020
Response from Irina Sokolova on Sep 17, 2020
Dear Guest Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well situated right next to the Funikuler. The roof top restaurant provide great views especially at sunset. Hotel is neat and staff is professional and efficient.
Stayed 3 nights in Aug 2020
Response from Irina Sokolova on Aug 19, 2020
Dear Guest, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020
Response from Irina Sokolova on Jul 16, 2020
Dear Guests, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It’s nice hotel and have nice location. Totally renovated inside and have nice bar and restaurant. But if you come to the bar after 10 pm dnt wait will run service you. And one thing fascinated me. Food in restaurant was fantastic tasty, but when I ordered room service, tasty of food was different and not enjoyable.
Stayed 6 nights in Jan 2020
Response from Riviera House on Jan 27, 2020
Dear Guest, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Maribel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Riviera House 5* Team on Nov 21, 2019
Dear Maribel, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Reservation agent on Oct 17, 2019
Dear Jessica, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Reservation manager on Oct 5, 2019
Dear Carolin, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Reservation department on Oct 2, 2019
Dear Guest, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean, comfortable hotel, and staff are very helpful. Two staff members in particular were extremely patient with me after my bank put a security hold on my card and I needed to spend two hours on the phone trying to resolve this: thank you!
Stayed 2 nights in Aug 2019
Response from Manager on Sep 5, 2019
Dear Guest, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

8/10 Good

Kelvin

Stayed 1 night in Aug 2019

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy traveler
Great experience ! Thank you !
Stayed 1 night in Aug 2019
Response from Riviera House 5* Team on Aug 30, 2019
Dear Veronika, Thank you for your kind words and high rating. We will be glad to see you again at our hotel. Sincerely yours, The Riviera House 5* Team

10/10 Excellent

JamesC, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property right next to the most popular tourist spots and the Danube river. The hotel itself is in excellent condition and the staff was exceptional. Air conditioner in the room was very good (unusual for europe.) Would definitely stay again!
Stayed 1 night in Jul 2019
Response from The Riviera House 5* Team on Aug 30, 2019
Dear JamesC, Thank you for your kind words and appreciation. We will be glad to see you again at our hotel. Sincerely yours, The Riviera House 5* Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of Kiev’s best
The Riviera House is a very fine hotel. The rooms are comfortable and modern. Bathroom is perfect! The facilities are clean and well cared for. Toiletries are luxurious and towels plentiful. The staff is extremely attentive and friendly. One of the most memorable things about the hotel is the breakfast. There is a large buffet plus a menu for additional delights. You can enjoy to your heart’s (or stomach’s) content. The hall is lovely with waiters serving hand and foot. The area is perfect. Walking the neighborhood is exciting and you are steps from the metro. Love this hotel. I will stay again and do highly recommend.
Stayed 1 night in Jul 2019
Response from Oksana Sashchuk on Jul 17, 2019
Dear David, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards Oksana Sashchuk Director of Sales&Marketing

10/10 Excellent

Chun kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cooked breakfast by order. Very friendly staffs. Excellent location to city or river. Many restaurants are nearby.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Apr 2019

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service is good. Good location.
Stayed 3 nights in Feb 2019
Response from Oksana, Director of Sales&Marketing on Feb 14, 2019
Dear Alena, We would like to thank you for choosing Riviera House for your stay in Kyiv. It is our great pleasure to know you have enjoyed your stay with us. Looking forward to welcoming you in Riviera House again! Best regards, Oksana Sashchuk Director of Sales&Marketing

10/10 Excellent

YAVUZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from Irina Sokolova Sales Manager on Dec 24, 2021
Dear Yavuz, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Ida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Irina Sokolova Sales Manager on Dec 24, 2021
Dear Ida, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

8/10 Good

Frédéric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable. Bonne literie. Seul bémol : service au petit déjeuner beaucoup trop long.
Stayed 2 nights in Nov 2021
Response from Irina Sokolova Sales Manager on Dec 24, 2021
Dear Frederic, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Irina Sokolova Sales Manager on Dec 24, 2021
Dear Stefan, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

8/10 Good

Alvaro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel y perfecta ubicación. Recomendable!
Stayed 2 nights in Mar 2021
Response from Irina Sokolova on Mar 9, 2021
Dear Alvaro, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

8/10 Good

Alvaro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bueno, zona de bares. Personal agradable.
Stayed 1 night in Mar 2021
Response from Irina Sokolova on Mar 9, 2021
Dear Alvaro, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best place to stay in Kiev
Riviera house is one of the best hotels in Kiev. It`s perfectly situated. Great service, splendid breakfast and high-class restaurant!
Stayed 3 nights in Jan 2021
Response from Irina Sokolova on Feb 15, 2021
Dear Walter, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

8/10 Good

stephane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bel hôtel confortable calme et bonne restauration au pied du funiculaire pratique pour accéder au centre Le petit déjeuner est excellent Je recommande
Stayed 4 nights in Jan 2021
Response from Irina Sokolova on Jan 11, 2021
Cher Très, Salutations chaleureuses de Riviera House. Merci beaucoup d'avoir pris le temps d'écrire les commentaires sur votre expérience dans notre hôtel. C'est un plaisir de constater que vous avez pleinement apprécié tout pendant votre séjour dans notre hôtel. Offrir un service d'accueil chaleureux à nos clients est notre objectif principal et nous sommes ravis de votre appréciation envers notre équipe. Je tiens à vous remercier une fois de plus que vous nous ayez déjà fait part de vos commentaires sur votre séjour. Au plaisir de vous accueillir de nouveau à Riviera House bientôt! Cordialement, Équipe Riviera House 5 *

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Irina Sokolova on Dec 14, 2020
Dear Guest, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Irina Sokolova on Jun 24, 2020
Dear Stefan, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Liselotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Riviera House 5* on Mar 2, 2020
Dear Liselotte, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Frühstücksbuffet war herausragend
Stayed 1 night in Jan 2020
Response from Riviera House 5* on Jan 30, 2020
Dear Werner, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5*

8/10 Good

Johanna

Stayed 1 night in Jan 2020

10/10 Excellent

Gaetan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Riviera House 5* Team on Nov 21, 2019
Dear Gaetan, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Per Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Incredible clean, and super service in top.
Stayed 2 nights in Oct 2019
Response from Front offece manager on Oct 30, 2019
Dear Michael, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very good service from start to end
Stayed 3 nights in Sep 2019
Response from Riviera House 5* Team on Oct 2, 2019
Dear Christian, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень хороший отель , особенная благодарность Елизавете !
Stayed 7 nights in Aug 2019
Response from Команда Riviera House5* on Aug 28, 2019
Добрый день Станислав, Благодарим Вас за теплые слова и за высокую оценку. Будем рады видеть Вас вновь в нашем отеле. С уважение, Команда Riviera House5*

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes und hilfsbereites Personal, neu, aber bessere Dammarung der Zimmer, vorallem der Zimmerturen wurde bei der Vollkommenheit des Hotels helfen.
Stayed 4 nights in Jul 2019
Response from Riviera House 5* Team on Aug 30, 2019
Sehr geehrter Gast, vielen Dank für Ihre freundlichen Worte und Ihre Wertschätzung. Wir würden uns freuen, Sie in unserem Hotel wiederzusehen. Mit freundlichen Grüßen Das Riviera House 5* Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Riviera House 5* Team on Aug 30, 2019
Dear guest, Thank you for your rating. We will be glad to see you again at our hotel. Sincerely yours, The Riviera House 5* Team

6/10 Okay

Verified traveler

Stayed 3 nights in Jun 2019