Go only if you need a kitchen
Posted Jun 1, 2015
I normally stay in a hotel on my visits to Kyiv, but this time I decided to try an apartment for my 5 day stay. The location was excellent and where I needed to be and the price was attractive. The housekeeper let me into the room a little before check-in time which was a plus. However, I asked if I could have fresh towels in two days and she agreed, but never came with them. A staff member met me at the apartment to receive payment, but they couldn't process my US bank card. He asked me to withdraw cash and gave me a day. I got the cash the next day, he met me, and I asked for a receipt. He said he would email me one, but he never did. When he was there I showed him a light in the bathroom was out, making the room a bit dark. He called the housekeeper immediately, but she never came and fixed it. Overall the room was very clean, but it was rather Soviet in its appearance. It was also on the first floor of a busy street, so there was a lot of noise from buses and people just outside. I requested a late check-out time, and they agreed but at an unreasonable price, so I left. If one needs a kitchen, it would be barely passable, but if not needed, a normal hotel room would be more modern, quieter, and in better condition with more responsive staff at the same price.