Ratings based on 296 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
First rate hotel. Staff was very attentive. Small enough for personal service. The Restaurant was excellent.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 18, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

By far one of the hidden gems of Kiev

Posted Nov 14, 2016 on Orbitz
Pros: The staff was exceptional and were always ready to help in every situation
Cons: That the ATM was outside the building but aside from that it was perfect
Location: Location is perfect. Check out Just cafe next door and the opera center up the street
5 out of 5
by A verified traveler

Great for business

Posted Nov 12, 2016 on Hotels
It was a true pleasure staying at this hotel. Great staff and facilities. Nothing was misisng
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Israel

Well equipped room

Posted Nov 7, 2016
Pros: The room, location, staff
Cons: They can improve their breakfast a bit
Location: Not so far from the center, considering that the taxis are really cheap (use Uber to get better prices)
I booked the superior room and they really thought about everything in there. Also, the stuff is very kind and willing to provide services with care.
5 out of 5
by A verified traveler

Excellent hotel

Posted Nov 2, 2016 on Hotels
Excellent hotel with friendly services located in quiet environment.
5 out of 5
by A verified traveler

Best hotel in Kiev!

Posted Oct 29, 2016 on Hotels
The staff were extremely friendly and the hotel was 5 stars all around. If your looking for a morning coffee and light breakfast or evening cocktail the hotel bar staff is amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely clean luxury hotel. Very well situated.

Posted Oct 28, 2016
Location: The hotel was central and close to the main attractions.
The room was very comfortable with lovely little touches such as Molton Brown toiletries, bathrobe, slippers, free bottled water by the bed each day and a wake up call if asked for with a complimentary hot drink and it was scrupulously clean. The beds were so comfortable. It had free English news channels and you could pay a reasonable price of £2.70 to watch current DVD's. The staff were so friendly. Try and get the breakfast included in your room as it really is wonderful - the breakfast buffet with all sorts of really delicious treats such as daish pastries, cakes, bacon, sausages, cereals,salmon, meats, cheeses, different types of eggs etc etc (too many to name). The restaurant at the hotel was superb and we ate there a few times it really was top quality with excellent service. This is a wonderful hotel to stay at and if I we ever return to Kiev I will certainly come back to this excellent hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 25, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

My second stay at Opera

Posted Oct 20, 2016
The hotel is as great as it was at my first visit. recommended!