We are very happy with the location and the upgrade we got as Expedia Gold members. Anzhela at the reception is a real asset and the bellboy was very helpful. they already knew our preferences from previous visits. The girls in the restaurant were good, but the breakfast somehow shrank ( probably logical considering the covid-19 situation). Not too many options on room service, and this would be a problem for one who wants to eat in. The room always clean and aired, good spaces. we had a water boiler in the room, as well as a coffee maker. It will definitely stay as our choice for every single travel to Kiev.