Featured Image
Featured Image Featured image 1 of 29

Get an overview of this hotelLuxury hotel with free breakfast and restaurant

Location

Located in the heart of Kigali, this luxury hotel is within 1 mi (2 km) of Union Trade Center and Ntarama Church. Mambas Club and Kigali Genocide Memorial Centre are also within 3 mi (5 km).

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 148 rooms provide free WiFi, 24-hour room service, and satellite TV. Other amenities available to guests include minibars, free weekday newspapers, and hair dryers.

Hotel Amenities

Hotel Amenities

Kigali Serena Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered. High-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. This luxury hotel also offers spa services, tour/ticket assistance, and multilingual staff. Complimentary self parking is available on site.

  • Free WiFi 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 148 
  • Number of floors - 5 
  • Babysitting or childcare 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Hair salon 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 3 
  • Multilingual staff 
  • Poolside bar 
  • Restaurant 
  • Safe-deposit box at front desk 
  • 24-hour business center 
  • Free self parking 
  • Number of buildings/towers - 4 
  • Spa services on site 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Free weekday newspaper 
  • Phone 
  • Minibar 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Satellite TV service 
  • Desk 
  • In-room safe 
  • Free WiFi 
  • Room service (24 hours) 
  • Cribs/infant beds (surcharge) 

Where to Eat

A complimentary breakfast is offered.

The Milima Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Sokoni Restaurant - Onsite restaurant.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Body treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: RWF 17,850 per person (roundtrip)
  • Airport shuttle fee per child: RWF 11,90 (one way), (up to 7 years old)
  • Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Kigali
  • Hotel Kigali Serena
  • Hotel Serena Kigali
  • Kigali Hotel
  • Kigali Hotel Serena
  • Kigali Serena
  • Kigali Serena Hotel
  • Serena Hotel Kigali
  • Serena Kigali
  • Serena Kigali Hotel

We should mention

Only registered guests are allowed in the guestrooms.


Sorry, we seem to have had an issue loading our review content. Try again?