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Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room
Room with view
323 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room
Room with view
323 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Executive Suite
Room with view
753 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room
Room with view
269 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with free breakfast and restaurant

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Outdoor pool

Location

Located in the heart of Kigali, this luxury hotel is 0.9 mi (1.5 km) from Union Trade Center and 2.8 mi (4.6 km) from Kigali Genocide Memorial Centre. Kigali Convention Centre and Inema Art Center are also within 6 mi (10 km).

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 148 rooms provide free WiFi, 24-hour room service, and satellite TV. Other amenities available to guests include minibars, free weekday newspapers, and hair dryers.

Hotel Amenities

Hotel Amenities

Kigali Serena Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and limo/town car service. This luxury hotel also offers spa services, tour/ticket assistance, and multilingual staff. Complimentary self parking is available on site.

  • Express check-in
  • Bar/lounge
  • Elevator/lift
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Free breakfast
  • Spa treatment room(s)
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Coffee shop or café
  • Free self parking
  • Free WiFi
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Limo or Town Car service available
  • Outdoor pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Hair salon
  • 24-hour business center
  • Concierge services
  • Gift shops or newsstand
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 148
  • Number of floors - 5
  • Number of buildings/towers - 4
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

Kigali Serena Hotel offers 148 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones.

  • Air conditioning
  • Minibar
  • Free WiFi
  • Shower/tub combination
  • Phone
  • Desk
  • Private bathroom
  • Bathrobes
  • Free weekday newspaper
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Cribs/infant beds (surcharge)
  • Satellite TV service
  • Room service (24 hours)

Where to Eat

A complimentary breakfast is offered.

The Milima Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Sokoni Restaurant - Onsite restaurant.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Body treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for RWF 40.0 per day.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: RWF 17,850 per person (roundtrip)
  • Airport shuttle fee per child: RWF 11.90 (one way), (up to 7 years old)
  • Crib (infant bed) fee: RWF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Kigali
  • Hotel Kigali Serena
  • Hotel Serena Kigali
  • Kigali Hotel
  • Kigali Hotel Serena
  • Kigali Serena
  • Kigali Serena Hotel
  • Serena Hotel Kigali
  • Serena Kigali
  • Serena Kigali Hotel

We should mention

Only registered guests are allowed in the guestrooms.

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