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Overview of The Manor Hotel

Photo gallery

Featured Image
Outdoor pool, pool umbrellas, sun loungers
20 bedrooms, minibar, in-room safe, desk
20 bedrooms, minibar, in-room safe, desk
LCD TV, fireplace

The Manor Hotel

4 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationKigali Golf Club9 min walk
    Popular LocationIvuka Arts Kigali7 min drive
    Popular LocationInema Art Center8 min drive
    AirportKigali (KGL-Kigali Intl.)22 min drive

Choose dates to view prices

Deluxe Double Room

4.4/5 guest room rating
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Twin Room

  • 2691 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

5/5 guest room rating
  • 592 sq ft
  • City view
  • Sleeps 2
  • 2 King Beds OR 2 Twin Beds

Standard Single Room

5/5 guest room rating
  • 431 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

About this area

Kigali

Located in Kigali, The Manor Hotel is next to a golf course and near the boardwalk. Kigali Genocide Memorial Centre and Presidential Palace Museum are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Stade Amahoro or Kigali Arena. Spend some time exploring the area's activities, including safari tours and golf lessons. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Kigali Golf Club - 9 min walk
  • Ivuka Arts Kigali - 7 min drive
  • Inema Art Center - 8 min drive
  • University of Kigali - 10 min drive
  • Kigali Heights - 11 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 21 min drive

Restaurants

  • Shere Sardar — 1 min walk
  • Marco´s — 1 min walk
  • Blueberry Hotel & Restaurant — 7 min walk
  • Brioche — 12 min walk
  • Pili pili — 3 min drive

About this property

The Manor Hotel

Family-friendly Kigali hotel in Nyarutarama with 3 restaurants
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite. All 23 soundproofed rooms have 20 bedrooms and feature free WiFi and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include living rooms, refrigerators, and LCD TVs.
The Manor Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Accommodations offer separate living rooms. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SALS' SPA has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

Cleaning and safety practices

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 3 restaurants and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 9 holes of golf
  • Aerobics classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Karaoke
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Hindi
  • Swahili
  • Urdu

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Designer toiletries
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate living room
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 1:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 150.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per vehicle (one way)
  • Crib (infant bed) fee: USD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Manor Hotel Kigali
Manor Kigali
The Manor Hotel Hotel
The Manor Hotel Kigali
The Manor Hotel Hotel Kigali

Frequently asked questions

Does The Manor Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Manor Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Manor Hotel?
This property doesn't offer parking.
What time is check-in at The Manor Hotel?
Check-in is from 1:00 PM - midnight.
What time is check-out at The Manor Hotel?
Check-out is at 11 AM.
Does The Manor Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 15 per vehicle applies.
Where is The Manor Hotel located?
Located near the airport, this family-friendly hotel is 4.2 mi (6.7 km) from Kigali Genocide Memorial Centre and 7.3 mi (11.7 km) from Presidential Palace Museum.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 18 out of 72 reviews
5 - Excellent 25%
Rating 4 - Good. 27 out of 72 reviews
4 - Good 38%
Rating 3 - Okay. 17 out of 72 reviews
3 - Okay 24%
Rating 2 - Poor. 7 out of 72 reviews
2 - Poor 10%
Rating 1 - Terrible. 3 out of 72 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2021

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing non-stay
Was brought to the hotel and asked to pay for the transport which they did not say how much before the transport. Then they told us they are full and sent us to another hotel which I paid for that hotel and asked for them to make sure hotels.com does not charge me. Did not do that for me. Poor management and support.
Stayed 1 night in Nov 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great value for business stays.
Stayed 2 nights in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff butt worn down
Staff is very friendly and helpful. The hotel itself could be in better condition. It’s clean and all but everything is quite worn down.
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony was so nice to have. The outdoor music was quite loud while I was in my room. The dining was so nice open to the outdoors. The service was more than perfect!
Stayed 5 nights in Nov 2019

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