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Overview of The Mirror Hotel

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

The Mirror Hotel

4 out of 5
Guests rated this property 2.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationStade Amahoro12 min walk
    Popular LocationRwanda Development Board16 min walk
    Popular LocationKigali Arena18 min walk
    AirportKigali (KGL-Kigali Intl.)6 min drive

Choose dates to view prices

Economy Room

  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

  • 258 sq ft
  • Sleeps 2
  • 2 Queen Beds

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 258 sq ft
  • Sleeps 2
  • 3 Queen Beds

Family Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • 259 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area

Kigali

The Mirror Hotel is located in Kigali. Kigali Arena and Ivuka Arts Kigali are cultural highlights, and travelers looking to shop may want to visit Kimironko Market and Kigali Heights. Looking to enjoy an event or a game while in town? See what's happening at Stade Amahoro or Nyamirambo Stadium.
Popular Location

What's nearby

  • Stade Amahoro - 12 min walk
  • Rwanda Development Board - 16 min walk
  • Kigali Arena - 18 min walk
  • Kigali Heights - 7 min drive
  • Kimironko Market - 8 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 6 min drive

Restaurants

  • Asian Kitchen — 5 min walk
  • Sol e Luna — 8 min walk
  • Rz Manna — 5 min drive
  • Zuri — 5 min drive
  • Inka Steakhouse — 5 min drive

About this property

The Mirror Hotel

4-star Kigali hotel in Remera, near Kigali Convention Centre
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All rooms are soundproofed and offer free wired Internet and free newspapers. Guests can enjoy jetted tubs, and other standard amenities include electric kettles and flat-screen TVs.
The Mirror Hotel offers 60 accommodations with complimentary newspapers and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and slippers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French

Outdoors

  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bathroom

  • Hair dryer (on request)
  • Jetted bathtub
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Mirror Hotel Kigali
Mirror Kigali
The Mirror Hotel Hotel
The Mirror Hotel Kigali
The Mirror Hotel Hotel Kigali

Frequently asked questions

Can I cancel my reservation for free at The Mirror Hotel and receive a full refund?
Yes, The Mirror Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Mirror Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Mirror Hotel?
As of Apr 10, 2021, prices found for a 1-night stay for 2 adults at The Mirror Hotel on Apr 11, 2021 start from $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Mirror Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Mirror Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at The Mirror Hotel?
Check-in is from 2:00 PM - anytime.
What time is check-out at The Mirror Hotel?
Check-out is at 11 AM.
Where is The Mirror Hotel located?
Located in Remera, this spa hotel is 0.6 mi (1 km) from Stade Amahoro and 1.7 mi (2.7 km) from Kigali Convention Centre. Rwanda Development Board and Kigali Arena are also within 1 mi (2 km).

Overall score and ratings

2.1
Rating 5 - Excellent. 0 out of 13 reviews
5 - Excellent 0%
Rating 4 - Good. 2 out of 13 reviews
4 - Good 15%
Rating 3 - Okay. 3 out of 13 reviews
3 - Okay 23%
Rating 2 - Poor. 2 out of 13 reviews
2 - Poor 15%
Rating 1 - Terrible. 6 out of 13 reviews
1 - Terrible 46%

2.6/5

Cleanliness

2.3/5

Staff & service

1.5/5

Amenities

2.2/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The sweat stained pillows had no covers, the walls had water damage. The room had a stale smell to it. The bathroom was dark and dingy but had excellent heated and pressured water
Stayed 1 night in Dec 2019

4/5 Good

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Horrible, loud music from opposite club till 5 am every day.
Stayed 1 night in Aug 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth your money
Service was devastatingly poor. My first night I was checked into a room that was not clean and the toilet was not working. The bed was extremely small and mattress completely worn out. The hotel could not also keep control of the noise levels in the hotel as there were rowdy guests staying in my floor who kept up and made noise all through the night. The breakfast menu was very disappointing- for instance on Thursday morning the only options available were vegetable soup, french fries and boiled eggs. Service at the restaurant was also extremely slow with food orders taking up to 1 hour and waitpersons quite slow in approaching and responding to customer queries. I would strongly not recommend for either a long or short term stay. You might have to reconsider removing the hotel from your listing to protect your reputation.
Stayed 2 nights in Jul 2019

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible experience of this so called Mirror Hotel. I had booked the hotel through Expedia and reservation was confirmed. But when we reached to the hotel in the evening, they said there is no vacant room reserved for us as confirmed during booking.. How can a hotel say like this ??? They transferred us to a hotel called Classic Hotel. But the facilities there were not up to he standard what we booked and paid. So I recommend all the guests not to book this Mirror Hotel. Narayan Bhattarai emeil: bhattaraikainlo@hotmail.com
Stayed 2 nights in May 2019

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