Ratings based on 446 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Not a place to stay

Posted Dec 8, 2017
Pros: Location is good and right in front of ocean, you will get nice ocean view Maintenance staff was very friendly Breakfast is complimentary and that was
Location: good place for fishing, surfing etc. quite calm place and lots of oceanic view you can get
Cannot give more than 1 star based on my experience. I informed them that I will be checking-in late night and when I reached all doors were locked and no one was available to attend us. even they were not available on phone. When I called up BW they tried reaching them and at 1:00 AM said..find a different hotel, Imagine our situation when you have 2 small kid. Suddenly we found somebody on the fourth floor and shouted & then we were able to make in. That was our 1st-night experience. 1st day, we found that microwave was not working & carpet was like last cleaned 2 year back. 2nd day, we were told that you wont see water for 2 hour & it was actually not available for 8 hours. Imagine the situation when you go there with family.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

OBX Fishing Trip

Posted Nov 7, 2017
Pros: Dark curtains kept room dark during early morning sunlight.
Cons: Our particular room(206) door had to be forced open a bit as the lock was somehow hindering a smooth open.
The suite we stayed in was more than suitable for my girlfriend and I. We spend a couple days down there from Richmond to fish for red drum. I will stay here again, don't let outer appearance of OBX hotels fool you. The exteriors take a beating from the sand and salt water spray. But look inside and give them a chance.
Comment from Hotel Management
Nov 11, 2017 by Monta, Hotel Management
Dear Guest, We are sorry about the door and will certainly have it corrected. Thank you for the review. Sincerely, Monta
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Weekend of Fishing

Posted Nov 6, 2017
My girlfriend and I came down for some weekend fishing at the Jeanette Pier. Though alot of the exterior appearances of OBX hotels can make you wonder. As you have to keep in mind, being so close to the sea and sand, it puts a beating on the exterior of anything in that area. Our suite was actually very nice, we liked how the dark curtains kept the early morning light out. Two full size beds and even a wall pullout bed which was cool. We will keep this one in our list of "good to go" hotels in that area. Oh, breakfast was pleasing as well.
Comment from Hotel Management
Nov 11, 2017 by Monta, Hotel Management
So happy you and your girlfriend enjoyed your time with us. Sincerely, Monta
4 out of 5
Recommended
for Everyone
by A verified traveler from upsstate NY

Great location

Posted Sep 18, 2017
Nice experience great staff,spacious room with awesome views. The only thing lacking is a restaurant, but they have a breakfast bar. Many places to eat nearby. Will stay there again
Comment from Hotel Management
Sep 19, 2017 by Monta, Hotel Management
Dear Jim, Thank you so much for the review; we look forward to your next visit with us. Sincerely, Monta Steagall
4 out of 5
by A verified traveler

Nice rooms but not a luxury hotel.

Posted Sep 6, 2017 on Hotels
The rooms are very nice. Becaware that there is only a fridge and microwave not a stove or oven so it's not really a kitchen. The building is a bit run down and the pool/hottub was dismal. Hot tub jets were broken and the area wasn't well maintained. It's right on a great stretch of beach though and it was quite enough for us to really enjoy. The ocean front rooms are great!
Comment from Hotel Management
Sep 11, 2017
Dear Guest, Thank you for taking the time to share your review; we will certainly share your comments with our team so we can continue to improve. Sincerely, Monta
4 out of 5
by Bethany

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017
Bethany, Thank you for the 4 stars. Sincerely, Monta
3 out of 5
by K

No wifi for apple products

Posted Sep 3, 2017 on Hotels
I paid for an ocean front room, but they put me in a room facing a wall of sand where you could not see the ocean. I complained and they moved me to a room where you can actually see the ocean. But then I discovered their supposedly free wifi was incompatible with apple products, so if you're part of the half of the world who has an iPhone or iPad, you can't even check your email. I told the front desk lady that a hotel that claims free wifi really should have wifi that works with iPhones too and she said there was nothing she could do. If I had known, I would have picked a different hotel.
Comment from Hotel Management
Sep 11, 2017
Dear Guest, We are so sorry for the confusion on the room type and the wifi issues. We are in the process of upgrading our wifi at the current time so this will not be an issue moving forward. Sincerely, Monta
5 out of 5
Recommended
for Everyone
by A verified traveler from Frederick, MD

Really nice hotel

Posted Aug 30, 2017
I was a little skeptical at first, because of some of the reviews, but our room was nice just like in the pictures on the website. Our room was cleaned on time and around our schedule. We had a great view of the beach and were close to everything within minutes of driving.
Comment from Hotel Management
Aug 31, 2017 by Monta, Hotel Management
Gigi, Thank you for the review; we are pleased you enjoyed your time with us. We hope to see you again soon. Sincerely, Monta
3 out of 5
by Irlanda

Good n bad news

Posted Aug 29, 2017 on Hotels
It has an excellent location so right on the beachfront and has places to visit, eat, and shop. The only concerns I have is the shape the room was in. The sliding door was broken when we arrived but the maintenance guy was nice and responded immediately he replaced it apparently he didn't screwed it tightly enuff that it came off. Not only that the sliding door was heavy so it's kinda hard to push it open. Secondly the housekeepers didn't vacuum under the couch or behind the dresser or clean the ceiling vent. The front desk had sent a housekeeper to stop by n vaccummed thesand off the bedroom and living room carpet which was nice. So overall it was okay not 275 dollars worth per night until they clean all around, repaint the walls outside as well as replaster the walls inside the room you cld see the peeling on some area. Also u wld have a full kitchen forthat price 275 dollars
Comment from Hotel Management
Aug 31, 2017
Dear Irlanda, Thank you for taking the time to review your time with us here at the property. We are constantly working to improve the hotel and will share your comments with our team. Sincerely, Monta
4 out of 5
by A verified traveler

Not what it shows

Posted Aug 24, 2017
The picture of the room on the hotel website does not match the actual hotel room. We are expecting any more spacious room the accommodations were cramped and it was very disappointing.
Comment from Hotel Management
Aug 26, 2017 by Monta, Hotel Management
Dear Guest, We are sorry we did not meet your expectations during your visit. Sincerely, Monta