Ratings based on 429 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from upsstate NY

Great location

Posted Sep 18, 2017
Nice experience great staff,spacious room with awesome views. The only thing lacking is a restaurant, but they have a breakfast bar. Many places to eat nearby. Will stay there again
Comment from Hotel Management
Sep 19, 2017 by Monta, Hotel Management
Dear Jim, Thank you so much for the review; we look forward to your next visit with us. Sincerely, Monta Steagall
5 out of 5
Recommended
for Everyone
by A verified traveler from Frederick, MD

Really nice hotel

Posted Aug 30, 2017
I was a little skeptical at first, because of some of the reviews, but our room was nice just like in the pictures on the website. Our room was cleaned on time and around our schedule. We had a great view of the beach and were close to everything within minutes of driving.
Comment from Hotel Management
Aug 31, 2017 by Monta, Hotel Management
Gigi, Thank you for the review; we are pleased you enjoyed your time with us. We hope to see you again soon. Sincerely, Monta
4 out of 5
by A verified traveler

Not what it shows

Posted Aug 24, 2017
The picture of the room on the hotel website does not match the actual hotel room. We are expecting any more spacious room the accommodations were cramped and it was very disappointing.
Comment from Hotel Management
Aug 26, 2017 by Monta, Hotel Management
Dear Guest, We are sorry we did not meet your expectations during your visit. Sincerely, Monta
1 out of 5
by A verified traveler from maryland

Not worth the price

Posted Aug 23, 2017
Very disappointed and dissatisfied. The sleeping quarters require major updating. The beds were hard and the sheets were scratchy! It was awful.
Comment from Hotel Management
Aug 26, 2017 by Monta, Hotel Management
Dear Nora, We are so sorry you did not enjoy your stay with us. We will certainly share your comments with our team so we can continue to improve here a the hotel. Sincerely, Monta
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairfax,VA

Felt at home

Posted Aug 21, 2017
hotel was very nicely kept. It looked like it was well taken care of and the room we had had a private room where the two queen size beds were located. The description of the room did not mention that there was a Murphy bed available, so that was a nice surprise. The room had a microwave and a refrigerator that were clean and did not have any lingering smells. It also had a couch that was nice and comfortable. The exterior entrance to the room was a bit odd, as it was a mini hall and at a corner for all the rooms. But nothing that was a big deal unless you and the room next to you decided to leave the room at the same time. Then it would take some maneuvering, as both rooms could not leave at the same time. I would definitely stay at this hotel again.
Comment from Hotel Management
Oct 9, 2017 by Monta, Hotel Management
Dear Guest, Thank you so much for taking the time to let us know about your visit. We hope to see you again soon. Sincerely, Monta
3 out of 5
by A verified traveler from charlotte

Posted Aug 18, 2017
first room on first floor the sliding glass door would not lock. 2nd room on fifth floor was a bit better. the pictures on expedia must be of another hotel because our rooms were very dated.
Comment from Hotel Management
Aug 26, 2017 by Monta, Hotel Management
Chris, We are sorry to hear there was a problem with the sliding door. We are glad to hear your second room was better. We are constantly making improvements to the property and certainly appreciate your feedback. Sincerely, Monta
3 out of 5
by A verified traveler from New Jersey

Not what you see in the online pics!

Posted Aug 4, 2017
So overall we enjoyed our stay because of the location and breakfast, but our hotel suite looked NOTHING like he photos shown on the website when we booked it. The rooms are outdated with many bandaids to make it look "remodeled". Ex: there were old broken dressers with a beautify piece of granite placed on top to make it look fancy and updated. There were many water stains in which ceilings and the beds and pillows were not comfy. The breakfast area is small, but the young lady and older gentleman that worked the breakfast service were fantastic!!! They kept everything well stocked and cleaned everything up quickly.
Comment from Hotel Management
Aug 17, 2017 by Monta, Hotel Management
Cathy, Thank you so much for taking the time to review your visit with us. Your comments will be shared with our team so we can continue to improve. Sincerely, Monta
5 out of 5
Recommended
for Everyone
by A verified traveler from Youngstown, OH

Amazing ocean view and great room layout

Posted Jul 31, 2017
Our room was located on the top floor with the balcony facing the ocean. The room was nicely updated with great amenities. We have stayed at several Best Western suites and Holiday Inn Suites this year and this room had by far the best layout. It felt like we were at home. I would highly recommend this hotel.
Comment from Hotel Management
Aug 2, 2017 by Monta, Hotel Management
Dan, Thank you so much for the review. We hope to see you again soon. Sincerely, Monta
5 out of 5
Recommended
for Everyone
by A verified traveler from Leesburg, VA

Posted Jul 30, 2017
Pros: Clean and friendly with good breakfast each day.
Location: Enjoyed Dolphin cruise and miniature golf. A little disappointed with Wright Brothers national park under exhibit renovation,
Enjoyed being near the beach, cleanliness of our suite and daily breakfast
Comment from Hotel Management
Jul 31, 2017 by Monta, Hotel Management
Thank you for the kind words; hope to see you soon. Sincerely, Monta
4 out of 5
by A verified traveler

Posted Jul 17, 2017 on Hotels
Breakfast was good and the staff was friendly. Pool area was clean and maintained but the rooms could have been cleaner. I saw what I thought was a roach in our living room area. The fridge was a good size and it was nice to have 2 sinks. Beds were comfortable and rooms were big and roomy.
Comment from Hotel Management
Jul 18, 2017
Thank you for taking the time to review your stay with us. We appreciate any feedback and look forward to seeing you again in the future!