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Reviews of Hotel Killarney

3 out of 5
Hotel Killarney
Cork Road, Killarney, Kerry

Reviews

8.2

Very Good

Rating 10 - Excellent. 283 out of 738 reviews" "
Rating 8 - Good. 307 out of 738 reviews" "
Rating 6 - Okay. 97 out of 738 reviews" "
Rating 4 - Poor. 37 out of 738 reviews" "
Rating 2 - Terrible. 14 out of 738 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel stay.
Lovely stay at this hotel, staff were all very kind and helpful. Check in was easy, parking is available on site and location of hotel is not too far from the town. The food was excellent, kids club and leisure centre was great for the kids and room was nice and spacious.
Stayed 2 nights in Nov 2023
Response from Louise on Nov 28, 2023
Good Afternoon Kerri, Thank you for your wonderful review on your recent stay. We are delighted to read that you and your family had a wonderful stay and enjoyed all the amenities. We look forward to welcoming you back in the near future, Kind RegardsHotel Killarney

8/10 Good

Mildred

Stayed 1 night in Nov 2023
Response from Louise on Nov 14, 2023
Thank you for your wonderful review on your recent stay. We are delighted to read that you enjoyed all the amenities that we have to offer. We look forward to welcoming you back in the near future. Kind RegardsHotel Killarney

2/10 Terrible

Catherine

Stayed 1 night in Nov 2023
Response from Louise on Nov 14, 2023
Thank you for your review on your recent stay. We do apologise your stay did not meet your expectations. I will be sure to pass on your comments to our management team so we can continuously improve our services for all our guests. If you wish to contact me please do on socialmedia@hotelkillarney.ieKind RegardsHotel Killarney

8/10 Good

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast Not located in town center
Stayed 1 night in Oct 2023
Response from Louise on Oct 19, 2023
Good Morning Geoffrey, Thank you for taking the time to write a review. We are delighted you enjoyed your stay. Hopefully we will be able to welcome you again soon. Kind Regards Hotel Killarney

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on outskirts of town
Very nice hotel. About 20 to 30 minutes uphill walk from town. Excellent breakfast with good and varied choice
Stayed 4 nights in Oct 2023
Response from Louise on Oct 19, 2023
Good Morning, Thank you for taking the time to write a review. We are delighted you enjoyed your stay. Hopefully we will be able to welcome you again soon. Kind Regards Hotel Killarney

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for our 2-night stay. Walked to town centre. Nice breakfast buffet and great gym!
Stayed 2 nights in Sep 2023
Response from Louise on Nov 6, 2023
Good Afternoon Ginette, We are delighted to read that you and your family had a wonderful stay. We look forward to welcoming you back in the near future.Kind RegardsHotel Killarney

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Louise on Oct 19, 2023
Good Morning Kevin, Thank you for taking the time to write a review. We are delighted you enjoyed your stay. Hopefully we will be able to welcome you again soon. Kind Regards Hotel Killarney

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was nice. There were tour buses full of tourists that took over the place. Food was good and the two men who played music in the foyer were wonderful. A little out of the way from the town but a quick taxi ride to the center
Stayed 2 nights in Sep 2023
Response from Hotel Killarney Team on Oct 9, 2023
Hi Vicki, Thank you for taking the time to write a review. We are delighted you enjoyed our food and live entertainment! Hopefully we will be able to welcome you back again soon.

10/10 Excellent

Angela

Traveled with family
Wonderful stay. Friendly staff. Great breakfast.
Stayed 2 nights in Sep 2023
Response from Hotel Killarney Team on Oct 9, 2023
Hi Angela,Thank you for you 5 our of 5! We are delighted you enjoyed your stay.

6/10 Okay

Olayanju

Traveled with group
Liked: Staff & service
Not bad at all
General the hotel is good, rooms are big but not well ventilated, window doesn’t open or very tiny space, no Air conditioning in room. TV is small but not that bad. No robes, Keycards were not always working. Swimming pool is really good and good gym too.
Stayed 2 nights in Sep 2023
Response from Hotel Killarney Team on Oct 9, 2023
HI Olayanju, thank you for taking the time to write a review. We are delighted you enjoyed the facilities at our leisure centre. Hopefully we will have the opportunity to welcome you back again in the future.

10/10 Excellent

Brian

Traveled with group
Liked: Amenities
The staff were always responsive and helpful and the breakfast is excellent.
Stayed 4 nights in Sep 2023
Response from Hotel Killarney Team on Oct 9, 2023
Hi Brian, Thank you for your lovely comments re our team and breakfast. We are delighted you enjoyed you stay.

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodations Were Good
Over all it was a nice stay
Stayed 1 night in Sep 2023
Response from Louise on Oct 19, 2023
Good Morning Patricia, Thank you for taking the time to write a review. We are delighted you enjoyed your stay. Hopefully we will be able to welcome you again soon. Kind Regards Hotel Killarney

2/10 Terrible

Beverly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were on the scale of a motel 6 The place is huge - it’s impossible to keep it up to standard The food was awful I would definitely not recommend or stay there ever again.
Stayed 2 nights in Sep 2023
Response from Hotel Killarney Team on Sep 25, 2023
HI Beverly, thank you for taking the time to write a recent review. We are disappointed to read your comments however, we always endeavor to take all feedback on board. Thank you again.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2023
Response from Louise on Oct 19, 2023
Good Afternoon Brian, Thank you for taking the time to write a review. We are delighted you enjoyed your stay. Hopefully we will be able to welcome you again soon. Kind Regards Hotel Killarney

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was good would recommend big hotel spread out but would stay again and recommend
Stayed 1 night in Sep 2023
Response from Hotel Killarney Team on Sep 25, 2023
HI Brian, Thank you for your lovely comments. We are delighted you enjoyed your stay.Hopefully, we will be able to welcome you again in the near future.

6/10 Okay

Jatinder

Stayed 1 night in Sep 2023
Response from Louise on Oct 19, 2023
Good Afternoon Jatinder, Thank you for taking the time to write a review. We are delighted you enjoyed your stay. Hopefully we will be able to welcome you again soon. Kind Regards Hotel Killarney

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice-sized and clean. Good water pressure in the bathroom and a deep tub. The pool was clean and not many using it. Customer service was great and the breakfast had plenty of options. We were one of the few rooms not on a tour bus so parking was quite easy.
Stayed 1 night in Sep 2023
Response from Hotel Killarney Team on Sep 25, 2023
HI Elizabeth,Thank you for your lovely comments. We are delighted to hear you enjoyed our rooms and leisure facilities. We hope to welcome you again in the near future.

4/10 Poor

Tim

Traveled with partner
Disliked: Staff & service, amenities
We checked into the hotel after a long day of traveling. Our room ended up being the last one down their halls. None of the many fire doors allowed entry so the only entry and exit was the main lobby. Few parking spaces near the front entrance as well. No one serviced our room in the mornings so no refills or tidying up. The only redeeming thing was the breakfast.
Stayed 2 nights in Sep 2023
Response from Louise on Sep 19, 2023
Good Afternoon Tim, Thank you for your review on your recent stay. We are disappointed to read that your stay did not meet your expectations. I will be sure to pass on all your comments to our management team. We hope to welcome you back in the near future to show you the best of what we have to offer. Kind RegardsHotel Killarney

6/10 Okay

Margaret

Traveled with partner
Big complex, tour buses. Breakfast was good. Carpets need cleaning. Fire doors all open despite sign that says to keep closed. Little parking in front but lots at the back, when you ask. 25 minute walk into town. Located on a busy roundabout. Would chose elsewhere next time
Stayed 2 nights in Sep 2023
Response from Louise on Sep 19, 2023
Good Afternoon Margaret, Thank you for your review on your recent stay. We are disappointed to read that your stay did not meet your expectations. I will be sure to pass on all your comments to our management team. We hope to welcome you back in the near future to show you the best of what we have to offer. Kind RegardsHotel Killarney

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Louise on Sep 19, 2023
Good Afternoon Helen, Thank you for your review on recent stay. We are delighted to read you and your family had a wonderful stay. We look forward to welcoming you back in the near future. Kind RegardsHotel Killarney

10/10 Excellent

Finbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Louise on Sep 19, 2023
Good Afternoon Finbar, Thank you for your review on recent stay. We are delighted to read you and your family had a wonderful stay. We look forward to welcoming you back in the near future. Kind RegardsHotel Killarney

4/10 Poor

Philip

Stayed 2 nights in Aug 2023
Response from Louise on Aug 28, 2023
Good Afternoon Phillip, We are very sorry to read that your stay did not meet your expectations. We do apologise about this. If you wish to contact us directly please do. Kind RegardsHotel Killarney

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Louise on Aug 28, 2023
Good Afternoon Graeme, Thank you for your wonderful review. We look forward to welcoming you back in the near future. Kind RegardsHotel Killarney

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very far from front desk and keys had to be updated at least twice.
Stayed 2 nights in Aug 2023
Response from Louise on Aug 28, 2023
Good Afternoon Steven, Thank you for your review on your recent stay. We do apologise about the keys and distance to your room. Please advise us upon your return. Kind RegardsHotel Killarney

2/10 Terrible

Clare

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Shambles - never again.
This place is an absolute disgrace. Stayed on business as couldnt get my usual hotel. Kids running everywhere, floors sticky, toilet had poo & blood stains under seat, cupboards had damp in them, spider webs in room, everything cheap and food also disgusting. Honestly I couldnt get over how bad this place was. I was given a room that had an adjoining room - but on the outside of the adjoining room door there was no number on it?? It sounded like there was an extremely large family in this tiny room making the most out of a terrible situation. Hotel was also attached to a hostel where foreign nationals are being housed in tiny rooms with bunkbeds which are clearly visible when parking your car. I told the woman on checkout that this hotel is very run down but she didnt seem to even understand by "north" accent. The price they charge - they could easily change the frayed carpets, buy a duster and hire a regular window cleaner.
Stayed 2 nights in Aug 2023

8/10 Good

Maureen

Stayed 5 nights in Aug 2023
Response from Louise on Sep 19, 2023
Good Afternoon Maureen, Thank you for your review on recent stay. We are delighted to read you and your family had a wonderful stay. We look forward to welcoming you back in the near future. Kind RegardsHotel Killarney

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
My Wife and I had a very enjoyable stay. The Staff were amazing. Friendly and helpful beyond the normal attention to detail. It's a Family oriented Hotel, so be ready for giggles of laughter and smiling parents... Meal time in the evening can get busy, but the Staff will get you seated so don't worry. The Hotel is a 20 minute walk from Killarney, and boy l needed it after a Hearty Breakfast. The positive of the distance from the Town is watching Rabbit's nibbling in the Grounds of the Hotel in the Mornings 🐰
Stayed 4 nights in Aug 2023
Response from Louise on Aug 28, 2023
Good Afternoon Stephen,Thank you for your wonderful review on your recent stay. Thank you for your kind words regarding our staff I will be sure to pass on your comments to our management team. We look forward to welcoming you back Kind RegardsHotel Killarney

8/10 Good

Amanda

Stayed 2 nights in Aug 2023
Response from louise on Aug 19, 2023
Good Afternoon Amanda, Thank you for your review on your recent stay. We are delighted you had a great stay. We look forward to welcoming you back. Kind RegardsHotel Killarney

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2023
Response from Louise on Aug 15, 2023
Good Afternoon Max, Thank you for your wonderful review on your recent stay at Hotel Killarney. We are delighted you and your family had a wonderful stay. We look forward to welcoming you back. Kind RegardsHotel Killarney

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Louise on Aug 15, 2023
Good Afternoon Elizabeth, Thank you for your wonderful review on your recent stay at Hotel Killarney. We are delighted you and your family had a wonderful stay. We look forward to welcoming you back. Kind RegardsHotel Killarney

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Lovely hotel , large room. Family friendly with a pool, leisure center and activities for kids. Breakfast buffet was wonderful, lots of choices. Dinner was great too.
Stayed 1 night in Aug 2023
Response from Louise on Aug 15, 2023
Good Morning Elizabeth, Thank you for your wonderful review on your recent stay. We are delighted to read you and you family had a fantastic stay and enjoyed all we have to offer for children. We look forward to welcoming you back. Kind RegardsHotel Killarney

2/10 Terrible

Kakha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Louise on Aug 10, 2023
Good Afternoon Kakha, Thank you for your review on your recent stay. We are disappointed to read that your stay did not meet your expectations. Kind RegardsHotel Killarney

8/10 Good

Nikhil

Stayed 1 night in Aug 2023
Response from Louise on Aug 10, 2023
Good Afternoon, Thank you for your review on your recent stay. Thank you for your wonderful review we look forward to welcoming you back. Kind RegardsLouise

6/10 Okay

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Louise on Aug 4, 2023
Good Morning Ted, Thank you for your kind review. We are glad you and your family had a wonderful stay. We look forward to welcoming you back. Kind RegardsHotel Killarney

10/10 Excellent

Aaron

Stayed 1 night in Jul 2023
Response from Louise on Aug 4, 2023
Good Morning Aaron, Thank you for your kind review. We are glad you and your family had a wonderful stay. We look forward to welcoming you back. Kind RegardsHotel Killarney

6/10 Okay

Gioacchino Dario

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bit overpriced what was worth it
Stayed 1 night in Jul 2023
Response from Louise on Aug 4, 2023
Good Afternoon Gioacchino, Thank you for you for your review. We are glad you and your family had a great stay. We do apologise the price did not meet your expectations. We hope to welcome you back. KInd RegardsHotel Killarney

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 😊
Great location - 15 minute bus ride to city centre. Bus stop across the road from hotel. Great breakfast variety and restaurant attached to hotel for lots of dinner choices. Staff all friendly and helpful.
Stayed 3 nights in Jul 2023
Response from Louise on Aug 4, 2023
Good Morning Michelle, Thank you for your wonderful review. we are delighted you and your family had a wonderful stay. I will be sure to pass on your kind words regarding our staff. We look forward to welcoming you back. Kind Regards Hotel Killarney

8/10 Good

Jan Michael

Stayed 4 nights in Jul 2023
Response from Hotel Killarney on Jul 25, 2023
Good Afternoon Jan, Thank you for your kind review on your recent stay. We are delighted you had a wonderful stay. Kind RegardsHotel Killarney

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night at short notice,lovely clean room for three adults & good service.Will stay again.
Stayed 1 night in Jun 2023
Response from Louise on Jul 5, 2023
Good Morning, Thank you for your wonderful review on your recent stay. We are delighted ye had a great stay. We look forward to welcoming you back.

8/10 Good

Paul P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but missing something
It is a nice place, slighly dated but very functional The staff were amazing, very attentive and nice. The breakfast was very good
Stayed 1 night in Jun 2023
Response from Louise on Jul 5, 2023
Good Afternoon Paul, Thank you for review on your recent at Hotel Killarney. We are glad and your family had a wonderful stay. Thank you for your kind words regarding our staff. We look forward to welcoming you back in the near future. Kind Regards

4/10 Poor

Colin

Disliked: Cleanliness
Main issue was cleanliness. Room was not vacuumed properly from last guests, old food on floor at table in room, crumbs on one of the chairs. One towel had a hair on it. And on the wall, there was a what looked like booger wiped on it over the bed.
Stayed 1 night in Jun 2023
Response from Louise on Jun 26, 2023
We are disappointed to read that your stay did not meet your expectations. We would like to investigate this further can you please contact me at socialmedia@hotelkillarney.ie Kind RegardsHotel Killarney

10/10 Excellent

Catie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was clean. The walk to our room felt like a mile. There is no AC and the windows do not open far.
Stayed 1 night in Jun 2023
Response from Louise on Jun 26, 2023
Good Afternoon Catie, Thank you for your wonderful review. we are delighted you had a great stay. we do apologise about no AC however we do offer fans. We hope to welcome you back.Kind RegardsHotel Killarney

10/10 Excellent

Tesalonika

Stayed 2 nights in Jun 2023
Response from Louise on Jun 23, 2023
Good morning Tesalonika, Thank you very much for your wonderful review. We are delighted you and your family had a great stay.We look forward to welcoming you back. Kind RegardsHotel Killarney

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable but not great value for money. Staff were really helpful.
Stayed 1 night in Jun 2023
Response from Louise on Jun 23, 2023
Good morning Beth, Thank you very much for your wonderful review. We are delighted you and your family had a great stay. We really appreciate your comments regarding our staff I will be sure to pass it onto our management team. Kind RegardsHotel Killarney

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Close to downtown. Could use better air circulation.
Stayed 2 nights in May 2023
Response from Louise on Jun 15, 2023
Good Morning Steve, Thank you for your kind words. I will be sure to pass on your comments to our management team. We look forward to welcoming you back. Kind RegardsHotel Killarney

10/10 Excellent

Una

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Louise on Jun 15, 2023
Good Afternoon Una, Thank you for your wonderful review. We are so glad you and your family had a wonderful stay. Kind RegardsHotel Killarney

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Louise on Jun 15, 2023
God Afternoon Richard, Thank you for your wonderful review. We are delighted you had a great stay with us. We look forward to welcoming you back. Kind RegardsHotel Killarney

10/10 Excellent

Christyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos to Kingsley at the front desk and thank you.
Stayed 2 nights in May 2023
Response from Louise on Jun 3, 2023
Good Afternoon Christyn, Thank you for your wonderful review on your recent stay with us. We are delighted ye had a great stay. I will be sure to pass on your kind comments to Kingsley. We look forward to welcoming you back. Kind RegardsHotel Killarney

10/10 Excellent

Miss E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Louise on Jun 3, 2023
Good Afternoon Miss E, Thank you for your wonderful review on your recent stay with us. We are delighted to read you and your family had a great stay. We look forward to welcoming you back in the near future.

10/10 Excellent

c r

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location
Stayed 1 night in May 2023
Response from Louise on Jun 3, 2023
Good Afternoon C R, We are delighted to see you that you had a wonderful stay with us. We look forward to welcoming you back again. Kind RegardsHotel Killarney