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Reviews of Fairfield Inn & Suites by Marriott Temple Belton

2.5 out of 5
Fairfield Inn & Suites by Marriott Temple Belton
1402 SW H.K. Dodgen Loop, Temple, TX

Reviews

8.0

Very Good

Rating 10 - Excellent. 307 out of 671 reviews" "
Rating 8 - Good. 179 out of 671 reviews" "
Rating 6 - Okay. 82 out of 671 reviews" "
Rating 4 - Poor. 60 out of 671 reviews" "
Rating 2 - Terrible. 43 out of 671 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

William

Traveled with group
Liked: Cleanliness, staff & service
Only two bath towels in bathroom. Sheets tucked too deep and not enough left to cover up! Had to remake the bed.
Stayed 1 night in Mar 2024

8/10 Good

CARLOS

Stayed 2 nights in Mar 2024

8/10 Good

Denise

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids loved the Indoor pool. It was too chilly for me but the kids did not care. There was a shopping bag of snack food that the kids found in a drawer left from previous tenants. The room was clean, but it was concerning that the drawers were not checked to make sure everything was removed. The breakfast was nice and Megg's restaurant next door was excellent.
Stayed 1 night in Mar 2024

8/10 Good

Mike

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff
Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Stayed 1 night in Feb 2024

2/10 Terrible

Michaele

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at other Fairfield hotels and they were great, this one however was dirty, smelled terrible, and had black mold growing in the bathroom as well as what looked like drink splatters all over the walls and doors. Our room smelled AWFUL! The front desk staff were rude and abrasive. Other staff members were polite and helpful.
Stayed 2 nights in Jan 2024

8/10 Good

Wayne, The Colony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast with lots of protein.
Stayed 2 nights in Jan 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not satisfactory. But the staff quickly set us up in a new & better room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Natallia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our weekend.
Stayed 2 nights in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

8/10 Good

Wayne Kelly

Stayed 2 nights in Jan 2024

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many dining options
Stayed 1 night in Jan 2024

10/10 Excellent

Glenda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Benito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Aural

Stayed 2 nights in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and reasonable price.
Stayed 1 night in Dec 2023

10/10 Excellent

Kayla

Stayed 1 night in Dec 2023

4/10 Poor

pamela

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs to be renovated. The TV in the room is back from the early 2000s the sheets on the bed was so scratchy that I had to go out and buy buy a set of sheets to put on the bed.
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Darryl

Stayed 2 nights in Dec 2023

8/10 Good

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the breakfast was great.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
—
Stayed 1 night in Dec 2023

4/10 Poor

Tamara

Stayed 1 night in Dec 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the morning breakfast was better than other like Hotels. Staff were friendly..
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Evening of check in front desk staff person was extremely rude and acted as if it were an imposition to do her job. Morning of check out staff was super friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Stayed 1 night in Nov 2023

10/10 Excellent

Tashina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the bag with the water and the granola bar. Nice touch
Stayed 1 night in Nov 2023

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. Wish we were in a better room. Our room was directly over the Lobby doors and could hear them when trying to sleep. Besides that the place was good, and breakfast was great. Staff was very friendly.
Stayed 2 nights in Nov 2023
Response from Fairfield Inn and Suites on Nov 28, 2023
Hello TroyThank you for taking the time to complete the survey. Your comments and concerns are very important to us, and we use this information to ensure we provide the best hospitality service our guest deserves.

10/10 Excellent

shannon, McAllen

Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Fairfield Inn and Suites on Nov 28, 2023
Hello LynnThank you for taking the time out of your busy schedule to complete the survey. Your thoughts and opinions are very important to us and we share them with he staff to ensure we continue to provide the best hospitality service to our guest. Thank you

4/10 Poor

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Marriott needs to change management of this hotel!
When we arrived at 5:30 pm we were given keys to our handicapped room which we had requested several weeks in advance. The room was obviously not cleaned - beds unmade etc. The hotel did not have another handicapped room. We received a room on the second floor. The sink barely emptied. The bathtub was dripping water/leaking. We had a two-night stay. When we returned the next day, the room had not been serviced. We requested fresh towels and were told to come down to the lobby and they would give us towels. When we left a lady in the elevator was glad we were leaving because her toilet wouldn't flush, and she had been told no more rooms were available. She requested the front desk to have the room we just left so she would have a working toilet. We would not go back to this hotel. We are Executive level with Marriott, but this hotel does not represent Marriott well.
Stayed 2 nights in Nov 2023
Response from Fairfield Inn and Suites on Nov 28, 2023
Hello CherylThank you for taking the time out of your busy schedule to complete the survey your thoughts and concerns are very important to us. We apologize for problems you had during your stay. It is not our practice to provide inadequate accommodations. We will share your concerns with the entire staff to ensure we know how to accommodate our guest during situations like this arise. Again we apologize and we would like to make this right we value our guest.

4/10 Poor

Carolyn

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
clean enough.. A # 8
Stayed 1 night in Nov 2023
Response from Fairfield Inn and Suites on Nov 11, 2023
Hello Mrs. CarolynThank you for taking the time to fill out the survey. We value our guest feedback we share it with the staff to ensure we provide the best hospitality service we can. I hope you will stay with us again if your future travels bring you in our direction.

8/10 Good

Walter G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Fairfield Inn and Suites on Nov 11, 2023
Hello Mr. WalterThank you for taking the time out of your busy schedule to fill out the survey. We value our guest feedback we will share your feedback with the staff to ensure we provide the best service to our guests.

8/10 Good

Doug

Traveled with group
Felt safe there and the hotel was clean.
Stayed 1 night in Oct 2023
Response from Fairfield Inn and Suites on Oct 14, 2023
Hello DougThank you for taking the time to fill out the survey. We appreciate your feedback and we will share it with our staff. Thank you for choosing to stay at the Fairfield Inn ad Suites in Temple Belton and we hope to see you again on any of your future travels

10/10 Excellent

Dicky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fairfield Inn and Suites on Oct 14, 2023
Hello DickyThank you for taking the time to fill out the survey, we appreciate your feedback. Thank you for staying with us and we hope to see you again in any of your future travels.

10/10 Excellent

Rosa

Business traveler, Traveled with family
Liked: Amenities
The staff were all so welcoming and accommodating. Great experience.
Stayed 1 night in Oct 2023
Response from Fairfield Inn and Suites on Oct 14, 2023
Hello Mrs. RosaThank you for choosing to stay with us here at the Fairfield Inn and Suites. We appreciate your positive feedback and are very excited to hear you enjoyed your stay. We truly enjoyed having you with us. Thanks again for staying with us and hope to see you in any of your future travels.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Californians go to Temple, Texas
The staff is fabulous. They attended to an issue we had immediately. One of the staff told me that it is a joy to come to work everyday and that their boss is great to work for.
Stayed 2 nights in Oct 2023
Response from Fairfield Inn and Suites on Oct 6, 2023
Hello MichaelThank you for taking the time out of your busy schedule to complete the survey. We value your comments and we share them with the staff to ensure we provide the best hospitality service for our guest. Thank you so much for stay with us we enjoyed having you we hope you chose to stay with us again if any of your future travels bring you in our direction. Thank you and have a wonderful weekend.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Fairfield Inn and Suites on Oct 2, 2023
Thank you for taking the time to fill out the survey. We value your feedback sharing it with the staff to ensure we provide the best hospitality service to all our guests. We appreciate your business and hope you choose to stay with us again if any of your future travels bring you our way. Thank you and have a wonderful week.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A simple stay made simple
Friendly and helpful staff, room clean and in good order. No issues at all.
Stayed 2 nights in Sep 2023
Response from Fairfield Inn and Suites on Sep 27, 2023
Thank you for taking the time to respond to the survey we value your opinion and we share it with the staff to ensure we continue to provide great hospitality service. Again thank you for your business.

8/10 Good

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel however staff was very friendly
Stayed 1 night in Sep 2023
Response from Fairfield Inn and Suites on Sep 27, 2023
Thank you for taking time to fill out the survey. We value your opinion and we share it with the staff to ensure we provide the best hospitality service to our guest. We do apologize for not meeting your expectations regarding the decor of the hotel. We do hope you chose to stay with us again if your travel brings you our way.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Fairfield Inn and Suites on Sep 27, 2023
Thank you for taking the time out of your busy schedule to complete the survey. We appreciate your business and hope you chose to stay with us again if your future travels bring you our way.

10/10 Excellent

Edward

Stayed 3 nights in Sep 2023
Response from Alice M on Sep 10, 2023
Thank You. We are glad you had a great experience here at the Fairfield Inn in Temple-Belton Texas.

10/10 Excellent

Leah

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Close to the hospital, easy in and out
Stayed 1 night in Aug 2023
Response from Alice Metz on Sep 3, 2023
Thank you for staying at the Fairfield Inn.

6/10 Okay

Marco

Disliked: Property conditions & facilities
No automatic cleaning of room. The breakfast drinks machine not working. The A/C system was very noisy.
Stayed 2 nights in Aug 2023
Response from Fairfield Inn and Suites on Sep 27, 2023
Thank you for taking the time out of your busy schedule to complete the survey. We apologize for not meeting your expectations regarding your recent stay with us. We value our guest comments and concerns and share them with the staff to ensure we handle these types of situations accordingly. Thank you again for your business.