Reception

Reviews of Super 8 by Wyndham Temple I-35

2 out of 5
Super 8 by Wyndham Temple I-35
1610 W Nugent Ave, Temple, TX

Reviews

6.2
Rating 10 - Excellent. 71 out of 336 reviews" "
Rating 8 - Good. 78 out of 336 reviews" "
Rating 6 - Okay. 56 out of 336 reviews" "
Rating 4 - Poor. 58 out of 336 reviews" "
Rating 2 - Terrible. 73 out of 336 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

PeggyS

Disliked: Cleanliness, staff & service, property conditions & facilities
If u need a bed this is the place. If u want comfort and feel like ur in 2024 this isn’t the place. It needs new rugs a tv big enough to see it. A clock that don’t sound like it’s going to blow up. Walls that need painting. And that smell I don’t even know how to describe it. Let’s talk abt the bathroom!!! U sit to use it and the door can hit ur side. lol shower head looks like it can kill you with so much crap on it. So NO I WILL NOT GO BACK.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services. Room was clean and everything worked properly.
Stayed 1 night in Mar 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall okay we didn’t have enough towels at first then we inquired about one of the shower but it was resolved quickly
Stayed 2 nights in Mar 2024

10/10 Excellent

Adam

Stayed 1 night in Feb 2024

10/10 Excellent

Nativida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Feb 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was beyond rude and very unprofessional. I left hours after checking in
Stayed 3 nights in Jan 2024

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Jan 2024

2/10 Terrible

Steven

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet plumbing was un hooked so not working no water. Crumbs in my bed so no laundry done. Front desk was friendly and when I notified of issues he did apologize and said sorry.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was being remodeled. Light switches were grimy, bad tile job in bathroom. All lamps have been taken out & recessed light installed that the front desk didn't even know about. Not a wonderful nights stay. Breakfast was ok but still would not recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Room was clean and comfortable. Guest service over the top friendly and helpful. Great breakfast.
Stayed 1 night in Jan 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Cody

Business traveler
Decent stay for the money.
The front desk clerk was very friendly and efficient. The breakfast was surprisingly very good. The morning clerk wasn't as friendly. The hotel itself is very old, run down and needs a lot of work.
Stayed 1 night in Dec 2023

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay...shower head had little to no pressure but they said that they would look into it.
Stayed 1 night in Nov 2023

2/10 Terrible

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was very dated and not as clean as I would have preferred.
Stayed 1 night in Oct 2023

8/10 Good

Marsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Patrick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Felt safe, but smell is bad. Not bad for the price
Stayed 1 night in Oct 2023

8/10 Good

JONATHAN

Stayed 1 night in Oct 2023

2/10 Terrible

Mario

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible you’re not a guest there just a check
Horrible big brunette girl at front desk after selling our house working all day said our second 7lb dog couldn’t stay there we had no where to go already paid no money she accommodated charged us double pet fee insinuated we had extra people in the room like we r tweakers just a family in between homes, went to book two more nights only cause my wife didn’t want to move I talked to manager he said we were good to stay in same room, the day comes I’m at work they charge my wife then go and kick out my family because of 2 7lb dogs “pet friendly” they “didn’t know” nightmare, bugs, construction going on
Stayed 5 nights in Oct 2023

10/10 Excellent

Wilhelmena

Stayed 7 nights in Sep 2023

8/10 Good

Gary

Stayed 3 nights in Oct 2023

10/10 Excellent

Janella, Copperas Cove

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice, breakfast satisfying. Close to other amenities.
Stayed 8 nights in Sep 2023

6/10 Okay

Kirk, Corsicana

Stayed 3 nights in Sep 2023

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

McKayla

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very dirty and overwhelming smell of mildew. It looks like they might be remodeling now.
Stayed 3 nights in Aug 2023

8/10 Good

cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and accommodating 😊
Stayed 6 nights in Aug 2023

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023

10/10 Excellent

Raul

Stayed 1 night in Aug 2023

2/10 Terrible

Elizabeth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Halls where dirty doors ect. Also had someone walk into one of my workers room looking for someone. Not sure how they even had a key.
Stayed 1 night in Aug 2023

2/10 Terrible

Marcella

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to check in only to find closed posted on door. No notice of any kind from the hotel or Travelocity.

2/10 Terrible

Marcella

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived to check in only to find the place was closed due to a fire. No notice was sent from any one.
Stayed 1 night in Jul 2023
Response from Management on Jul 24, 2023
Thank you for your feedback. We would like to clarify that our hotel was open, and there was no fire incident during your intended stay. We apologize for any confusion and inconvenience. It is possible that you may have gone to the wrong location. Please feel free to reach out if you need any assistance or have any further questions.

10/10 Excellent

Kathy

Stayed 1 night in Jul 2023

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wouldn't stay again. Staff was great but felt unsafe.
Stayed 2 nights in Jul 2023

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Dayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Moses

Traveled with partner
Liked: Staff & service
On place to stay, remodeling while there, stayed in room next to ever they are remodeling the angel of glue was strong, sheetrock along walls
Stayed 1 night in Jun 2023

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place , friendly front desk person, quick check in Thank you !!!
Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

PeggyS

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
None smoking was not!! The night and morning desk ppl are unhappy at their job. Was not welcoming didn’t even smile or say hello nothing. The shower has paint coming off in the ceiling. The shower head was so rusty. Sheets was so thin I had to use the other beds sheet to keep warm. All the lamps and clock was in plug so had to push desk back to do their job. It was just yuk to me and will never stay again. We travel from San Antonio to visit family and get a room all the time. I wanted to see stay here because it looked to be beautiful and that my friend is a lie.
Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with friendly, professional staff.
Stayed 1 night in May 2023
Response from Management on May 31, 2023
Thank you for the positive review of Super 8 Temple Texas I-35! We're glad you found our hotel very clean and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back in the future!

2/10 Terrible

Jeff

Traveled with partner
Disliked: Staff & service
They had no record of my reservation and had no rooms. Then my card was charged for the stay
Stayed 1 night in Apr 2023
Response from Management on Apr 30, 2023
Thank you for your feedback. We are sorry to hear that you were unable to make it to your reservation. We hope that everything is well with you.Please note that when a guest does not show up for a reservation, the room is held for the guest for the first night of their stay. After that, the reservation is automatically process as now show. As a result, your card may have been charged for the first night of your stay.We apologize for any confusion or inconvenience this may have caused. Please don't hesitate to contact us if you have any further questions or concerns.Thank you for considering us for your travel needs, and we hope to have the opportunity to welcome you in the future.

4/10 Poor

Joseph

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Drugs and alcohol were being openly used in the parking lot with loud music playing. The shower had mold, the room smelled like smoke despite being "smoke free"
Stayed 1 night in Apr 2023
Response from Management on Apr 16, 2023
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. We have addressed the issues you raised with our staff and taken measures to ensure that our property is maintained to the highest standards of cleanliness and safety for our guests.We would like to extend an invitation for you to return and give us another chance to provide you with a superior experience. If you would like to discuss the matter further, please feel free to contact us directly.

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Management on Apr 16, 2023
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We appreciate your feedback and look forward to welcoming you back soon.

2/10 Terrible

John

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2023
Response from Management on Apr 12, 2023
We will take steps to address this issue and ensure it doesn't happen again in the future. In the meantime, please accept our sincerest apologies and feel free to reach out to us directly if you have any further concerns.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Management on Apr 9, 2023
We appreciate your feedback. Thank you.

10/10 Excellent

Stephanie

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Management on Mar 25, 2023
Thank you for your positive feedback.

4/10 Poor

Ramona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down but served it’s purpose
Our power went out during the recent ice storm so we needed some place warm. It was warm but extremely run down. Wall were dirty, bathroom sink leaked when you turned on the water. The desk chair was broken. The entire place needs some money put back into it for repairs, remodeling and upgrades.
Stayed 1 night in Feb 2023
Response from Management on Mar 25, 2023
Thank you for taking the time to leave a review of your recent stay with us. We apologize for any inconvenience you experienced due to the issues with the room. We take all feedback seriously and will be sure to address these concerns with our maintenance and housekeeping teams to ensure that these issues are resolved. We appreciate your feedback and hope that you will give us another chance in the future to provide you with a more enjoyable stay.

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big and clean room. Sheets, pillow cases, towels, floors were all fresh and clean. I'd stayed here before and had the same experience. Check in was quick. Staff is very friendly and goes out of their way to help out. The only minor concern that I might have is the hearing/cooling units in the two rooms I've been in...the heater tends to not work too well. I stayed here during two cold snaps and although the room was not freezing, the heater just didn't get the room as warm as I'd would have liked it. Nevertheless, I will stay here again if i need to.
Stayed 3 nights in Jan 2023
Response from Management on Mar 25, 2023
Thank you for taking the time to share your positive experience at our hotel. We're glad to hear that you found the room to be big and clean, and that the check-in process was quick and easy. Our staff takes pride in providing excellent customer service, so we're thrilled to know that they went out of their way to help you during your stay.We appreciate your feedback regarding the heating and cooling units in the room. We apologize for any inconvenience this may have caused and will work to ensure that this issue is addressed. We want all of our guests to be comfortable during their stay and we will take steps to make sure that the temperature in the rooms is optimal.We look forward to having you stay with us again and providing you with another enjoyable experience.

6/10 Okay

Sonia

Traveled with pets
Liked: Staff & service, property conditions & facilities
A decent stay. Room was big and the bed was comfy! Not worth the price however. Was desperate because the storm and disappointed that the app I used didn't disclose the excessive dog fee and deposit. I guess for the area I understand, but I paid over 120 dollars for one night and it was not that kind of place.
Stayed 1 night in Feb 2023
Response from Management on Mar 25, 2023
Thank you for taking the time to share your feedback with us. We are glad to hear that you had a decent stay with us and found the room to be spacious and the bed comfortable. However, we apologize for any disappointment caused by the pricing. We do our best to keep our prices competitive with other hotels in the area while also providing a comfortable and convenient stay for our guests. Regarding the dog fee and deposit, we understand how frustrating it can be to encounter unexpected fees when booking a room. We will work on making sure that all fees and charges are clearly disclosed in our booking process to avoid any confusion in the future. We appreciate your business and hope to have the opportunity to serve you again in the future.

8/10 Good

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Response from Management on Jan 2, 2023
We appreciate your feedback and glad that your stay was comfortable, Thank you