“At check-in, Owen was very friendly, explained all amenities, and displayed patience with all guests he was assisting, never making anyone feel rushed, answered all questions and deserves a raise! The room was clean, tho furnishings are dated, and all housekeeping staff were friendly and had smiles on their faces-it looks like they are happy employees! Jayden was very helpful in carrying our luggage to our room-and I saw him do this for other guests as well! Greta team at the Beckley WV……
“At check-in, Owen was very friendly, explained all amenities, and displayed patience with all guests he was assisting, never making anyone feel rushed, answered all questions and deserves a raise! The room was clean, tho furnishings are dated, and all housekeeping staff were friendly and had smiles on their faces-it looks like they are happy employees! Jayden was very helpful in carrying our luggage to our room-and I saw him do this for other guests as well! Greta team at the Beckley WV……
Marie