Ratings based on 1,397 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2018
It was a nice hotel. We got a big room and cookies when we checked in. Close by the mall and many restaurants
Comment from Hotel Management
Feb 19, 2018 by Bob , Hotel Management
Thank you for staying with us and for the 5 star review. I am so happy to read you enjoyed your stay. I hope you will return soon. Sincerely Robert Kisker Regional Director and General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from tampa florida

Nice modern clean affordable

Posted Jan 29, 2018
this hotel was nice and I'm picky. Wish the rooms had a fridge and microwave but otherwise nice. Showers get nice and hot. Staff very friendly. Great price! Beds comfortable.
Comment from Hotel Management
Jan 29, 2018 by Bob , Hotel Management
Heather, Thank you so very much for the 5 star review. It was great to read you found our hotel and staff to your liking. I hope you will return soon. Sincerely Robert Kisker Regional Director and General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
The experience has been good. The staff is really nice
Comment from Hotel Management
Jan 3, 2018 by bob, Hotel Management
Thank you for staying with us and for the 5 star review. We hope you will return soon. Sincerely Robert Kisker Regional Director and General Manager
3 out of 5
by A verified traveler from DFW

Decent hotel in King of Prussia

Posted Dec 20, 2017
I wasn’t happy with the food. Give it a better rating but the food needs to be worked on
Comment from Hotel Management
Dec 20, 2017 by Bob, Hotel Management
Silversurfer, Thank you for staying with us, I am glad to read you enjoyed our hotel. I am sorry you were not happy with our food. We will continue to work hard on improving our food and beverage offers. I hope you will say with us again soon. Sincerely Robert Kisker Regional Director and General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Nice property located next to great shopping. The staff was very kind and efficient.
Comment from Hotel Management
Dec 11, 2017 by Bob , Hotel Management
Thank you for staying with us. I am so happy to read you had a great stay. I hope you will return soon. Sincerely Robert Kisker Regional Director and General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from las Vegas

Convenient to mall and restaurants

Posted Dec 4, 2017
My only complaint is that the front desk was not helpful. I had a postage paid box that I needed to drop off before I got on the plane. So I asked st the front desk if there was a mail box place close by. First they told me to go to UPS. So again I told her I have prepaid US Mail label and I need a post office or mail place. She told me to go to FedEx. ARGH!! I ended up paying $36 to take it back home with me and mail it from home.
Comment from Hotel Management
Dec 7, 2017 by Bob , Hotel Management
Kim, Thank you for staying with us. Please accept my apologies for the issues you had regarding shipping your package. I will address this with my team right away and make sure we put corrective actions in place, I do hope you will stay with us again soon. Sincerely Robert Kisker Regional Director and General Manager
5 out of 5
by George

Great Stay

Posted Nov 20, 2017 on Hotels
My experience was perfect, the breakfast was very good, the bar and service of the bartender were exceptional, my room was clean and comfortable, LOVED THE COOKIES! will stay there again.... the only downfall was the unfriendly computers in the lobby, could not print out my business docs
Comment from Hotel Management
Nov 25, 2017 by Robert, Hotel Management
George Thank you for staying with us. I am so happy to read you had a perfect experience. We try our best each and everyday to earn reviews like this. I am sorry for the issue you had with our computers. I will look into that right away. I do hope you will return soon. Sincerely Robert Kisker Regional Director and General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ca

Hotel close to shopping

Posted Nov 20, 2017
The staff is super friendly. Great location and not too far from Philadelphia.
Comment from Hotel Management
Nov 21, 2017 by BOB, Hotel Management
Naskar, Thank you for staying with us. I am so very happy to read you found our staff to be super friendly and our location to be great. I hope you will return soon. Sincerely Robert Kisker Regional Director and General Manager
4 out of 5
by Jeffrey

Posted Nov 20, 2017 on Hotels
Comment from Hotel Management
Nov 21, 2017 by Robert, Hotel Management
Jeffrey, Thank you for staying with us. I am happy to read you enjoyed your stay. I hope you will return soon. Sincerely Robert Kisker Regional Director and General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from syracuse,ny

Close to central Philly.

Posted Nov 18, 2017
Excellent accommodations and friendly staff! Wonderful breakfast options.
Comment from Hotel Management
Nov 21, 2017 by bob, Hotel Management
Thank you for staying with us. I am so happy to read you found our accommodations excellent and our staff friendly. So happy you had a wonderful breakfast to start your day. I hope you will return soon. Sincerely Robert Kisker Regional Director and General Manager