Ratings based on 489 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Palos Verdes, CA

Hotel stay on way to Flagstaff

Posted Apr 9, 2018
Great location- great hotel & great staff... A+ visit.
Comment from Hotel Management
Apr 10, 2018 by sissy, Hotel Management
Thank you so much for this lovely review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We would love to have you back and we do hope to see you again. Thank you for your kind comment and 5 star rating! The SpringHill Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2018
Lovely hotel! Rooms comfortable and clean. Breakfast was delicious! Would definitely stay again and recommend to others.
Comment from Hotel Management
Apr 1, 2018 by Manager, Hotel Management
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingman, AZ

Posted Mar 31, 2018
I like this hotel for its clean, modern appearance and very comfortable and functional rooms. Because of the sofa and desk with room divider, our 14 yr old son can sleep comfortably in our room but everyone has some privacy. By separating the toilet from vanity and shower, we can all get ready more easily.
Comment from Hotel Management
Apr 1, 2018 by Manager, Hotel Management
Thank you for the incredible rating! We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Business

Posted Mar 20, 2018
When in Kingman, I'll stay at Springhill due to the i40 easy access, spacious, modern and clean rooms. Staff is always friendly and helpfull especialy for late check-ins.
Comment from Hotel Management
Mar 20, 2018 by Manager, Hotel Management
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect overnight stay!

Posted Feb 18, 2018
Three of us were driving from Santa Barbara, CA to Santa Fe, NM. One was a month into recovering from surgery in CA; and, we had our dog. This hotel was the perfect overnight stay. The hotel was in a convenient location. They are pet friendly. The suites are cleverly designed and very comfortable and very clean, as are the hallways, elevators and reception lobby. It was completely full, yet nice and quiet. We are quite pleased.
Comment from Hotel Management
Feb 18, 2018 by Manager, Hotel Management
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Clean hotel

Posted Feb 5, 2018
Pros: Clean
Cons: Nothing
Location: This was on Route 66. I'm sure there's something nostalgic about Route 66 but we weren't looking for anything on the route.
We just stayed overnight on the way to the Grand Canyon. They had continental breakfast which was nice. Food was good.
Comment from Hotel Management
Feb 6, 2018 by Manager, Hotel Management
Thank you for taking the time to share your comments regarding our breakfast. Thank you for choosing our hotel. We hope to see you again soon.
2 out of 5
by A verified traveler from Anaheim,ca

Don't Waste your money and Your night

Posted Jan 19, 2018
Pros: Nothing
Cons: Rooms are so bad you don't have any room exhaust fan in Bathroom including restroom. lot of strains on sofa no towels basic breakfast and you can get
Location: Nothing
Rooms are so bad you don't have any room exhaust fan in Bathroom including restroom. lot of strains on sofa no towels basic breakfast and you can get better breakfast some normal hotels. staff are not knowledgeable try to double charge me. Expedia reviews are fake Please don't ruin your night.
Comment from Hotel Management
Jan 22, 2018 by Manager, Hotel Management
Thank you for sharing your experience. We appreciate your comments regarding our breakfast and staff. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
5 out of 5
by Sania

Posted Dec 25, 2017 on Hotels
Comment from Hotel Management
Dec 28, 2017 by Manager, Hotel Management
It was our pleasure to provide you such a wonderful experience. Please do come see us again very soon!
3 out of 5
by Zoe Danae

Meh

Posted Nov 23, 2017 on Hotels
Way over priced. Double charged for a prepaid and cancelled reservation after telling reception over 4 times I prepaid. Still waiting for a refund
5 out of 5
by Derek

This traveler left a rating score only Posted Nov 21, 2017 on Hotels