Ratings based on 17 Verified Reviews

3.6 out of 5
4.1 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Thato

Great stay

Posted May 30, 2017 on Hotels
We had an amazing stay.
5 out of 5
by GS

This traveler left a rating score only Posted Feb 23, 2017 on Hotels
5 out of 5
by Nozuko

Convenient

Posted Jan 6, 2017 on Hotels
It was amazing and I had the best time.
3 out of 5
by Nasreen

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
2 out of 5
by Imraan

Total disappointment

Posted Dec 22, 2016 on Hotels
Disappointed. When i got to my room after check in I found the room was half ready and this was after the 2pm check in time. Linen and pillows on the floor and i had to contact reception to send house keeping. Only 1 elevator services the entire hotel and is also used by house cleaning staff and laundry services. Also the door takes ages to close. Terrible wifi, keeps dropping. No shade around pool area and hotel supplies umbrella for free which is great but only if you can get one. Noticed a shortage of umbrellas and also guests take them to their rooms. Staff very unfriendly besides a few and breakfast staff don't even remove plates after you finish a corse. You have to call them to remove dirty dishes. Front desk staff don't know what is going out. When I checked out a day earlier as I couldn't stay a day longer, the gentleman at front desk asked me for payment. I had to show him my receipt and only then did he believe me that I paid for room when I arrived. Even then i was charged again for the room after I checked out. I had to call the hotel to find out what was going on and then they realized they double charged me and refunded the money. I booked 2 rooms on Hotels.com under my name and my brother in laws name and I paid for both rooms upon check in. The check in staff allocated the entire amount to one room. As I mentioned before front desk staff don't know what they doing. The manager did call and apologized but for a Marriot property this is totally unacceptable.
5 out of 5
by A verified traveler

convinient

Posted Nov 28, 2016 on Hotels
amazing
4 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
staff were very obliging and helpful
3 out of 5
by A verified traveler

Posted Sep 24, 2016 on Hotels
On the expensive side. Not value for money, nothing special. Would not come here again at current prices
4 out of 5
by Avikash from Durban

Experience at Protea Karridene Beach Hotel

Posted Mar 30, 2016 on Hotels
My stay was lovely. The staff and overall experience was good. Good entertainment for kids. A bit of a distance from the Durban airport. To get to the beach is a bit of a walk and quite an incline when you finally get to the end of the wooden path way. It makes the return journey a little tiresome/complicated.
3 out of 5
by yolisa

This traveler left a rating score only Posted Feb 22, 2016 on Hotels