Ratings based on 338 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Royal Palm Beach, FL
How did this ever get rated over a 4?Posted Mar 15, 2018
Pros: Bed and pillows were comfortable. Breakfast was adequate, although it is the first place I have been in a long time that did not have a waffle maker.
Cons: See list above. It was hard to find. No sign on interstate.After I finally found it, I could see it, but could not get to it!
Here is a list of all the problems: 1. Commode seat broken. 2. Door latch broken. 3. Shower dripping. 4. Refrigerator not plugged in. 5. Curtains let too much light into the room. I woke up and thought it was daytime. It was 3:30 AM! 6. Door doesn't close tight enough to seal out light and cold. 7. Coffee maker still had a coffee bag in it. Had not been cleaned. 8. Water not hot enough to take a shower. I just now saw the note about no profanity! Whew! That was close! I think I have stayed here before in better times. The present management has let the place go to seed!
for Everyoneby A verified traveler
Pretty goodPosted Jan 22, 2018
Comfortable room, breakfast wasn't good, couldn't get wakeup call, customer service was pretty good, refrigerator and alarm clock weren't plugged in
for Everyoneby A verified traveler from miami
AdrianaPosted Jan 6, 2018
I recommend this hotel 100%. Is safe, peacefull and very confortable.
for Everyoneby A verified traveler from Virginia
Convenient to the highway. Reasonably priced.Posted Dec 28, 2017
Hotel clerk, Charmi, was extremely helpful resolving a booking issue. We booked thru Expedia and they failed to notify the hotel of our reservation. Charming called Expedia and cleared everything up. Excellent customer service!!!
Posted Dec 10, 2017 on Hotels
by A verified traveler from miami
This place needs to be closed it’s disgusting.Posted Nov 23, 2017
Blood was on the pillow case, and I have a new born that’s very disgusting, towels were not clean they have dirt stains all over, blankets were smelly and stains everywhere. Rooms were non smoking but still were smoking smell, customer service is horrible I would still want my refund back I would shut this place down really HORRIBLE AND UNPROFESSIONAL.
Clean but ??Posted Nov 15, 2017 on Hotels
Room was clean but no lights in the living room worked, Water in the sink and shower didn't get hot just warm. Cleaning people knocked on my door and woke me up at 845am to clean the room and check out isn't until 11am. Couldn't go back to sleep.Then I had to go outside to the front desk and ask for a Iron and Ironing board. I won't stay there again unless there is no other option
Posted Sep 16, 2017 on Hotels
by A verified traveler
Posted Sep 8, 2017 on Hotels
Needs workPosted Sep 2, 2017 on Hotels
Hotel needed upkeep. The lock on the electromic lock on the door was broken with wires hanging out amd the sink was clogged. Made it difficult to wash. Great location but hotel needs some tlc.