Ratings based on 1,205 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from WNC

Comfort

Posted Aug 17, 2017
We enjoyed our stay, comfortable, clean and affordable. We would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice for the price

Posted Jul 12, 2017
Decent hotel but noisy. Probably would recommend to a friend who's on a budget.
Comment from Hotel Management
Jul 12, 2017 by Rebecca , Hotel Management
Thank you again for choosing to stay with us and for your feedback. Without feedback, we cannot improve where we make mistakes. At your service, Rebecca Odom
4 out of 5
Recommended
for Everyone
by A verified traveler from Campobello, SC

Hotel on way to Florida

Posted Jul 10, 2017
Pros: good location
Cons: the fitness room
Location: Location off of 95 and behind gas station and dunkin donut. Easy to miss sign.
Missed hotel - sign is very small, had to turn around. Nice room, small, but sufficient for 1 person. Fitness room was lacking - had a total of 3 pieces of equipment, one treadmill, one elliptical and one stationary bike. Treadmill needs to be serviced it stated I was going much faster than I could possibly walk. Also room was tooooooooo hot, no way to lower temperature, guess I had my exercise and sauna at the same time. No weights. Breakfast was ok, standard fare for hotels breakfasts. Price met my need. I would probably stay here again if traveling to Florida.
Comment from Hotel Management
Jul 12, 2017 by Rebecca , Hotel Management
Thank you again for choosing to stay with us and for your feedback. Without feedback, we cannot improve where we make mistakes. At your service, Rebecca Odom
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
Nice stay overall, but I felt the bathroom could have been cleaner. Also some of the bathroom fixtures are starting to rust with age.
5 out of 5
by Charles

Impressive pool, jacuzzi

Posted May 21, 2017 on Hotels
The amenities at the hotel were impressive.. a nice pool and jacuzzi and covered picnic tables near the pool.
Comment from Hotel Management
May 31, 2017 by Dee Patel, Hotel Management
Thank you so much for taking the time to review our hotel and staff! That is the best compliment that we can receive! I am thrilled you enjoyed your time with us, and I hope we have the opportunity to host you again someday! Best Wishes, Rebecca / Guest Services Manager
4 out of 5
by Spencer

Posted May 20, 2017 on Hotels
Comment from Hotel Management
May 31, 2017 by Dee Patel, Hotel Management
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom Regional Guest Service Manager
5 out of 5
by Charles

Great place for a good value

Posted May 18, 2017 on Hotels
This was a great value and a very good place to stay.
Comment from Hotel Management
May 31, 2017 by Dee Patel, Hotel Management
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom Regional Guest Service Manager
3 out of 5
by Marita

Just Okay

Posted May 17, 2017 on Hotels
We not get the kind of room we booked. We booked a 2 queen bed room and were given a one bed queen handicapped room. I was too tired to go back to the desk to complain, but I had payed $7 more for 2 beds so I was disappointed. Ok for the price though. The drapes were not room darkening and we were on the east side so we're awoken at 6:30. Not good if you like to sleep in.
Comment from Hotel Management
May 31, 2017 by Dee Patel, Hotel Management
I want to offer my deepest apology that we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff. We are sorry that we failed to meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure our guests have an enjoyable stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to show you the southern hospitality that we are so famous for. Rebecca Odom Regional Guest Services Manager
4 out of 5
by Clifford

Posted May 15, 2017 on Hotels
Great hotel, same breakfast every morning, room had a musty smell when ac was running.
Comment from Hotel Management
May 31, 2017 by Dee Patel, Hotel Management
Thank you for sharing your review and comments with us. We welcome any and all feedback so that we can continue to make improvements. Once again thank you for the valued feedback and please do come and see us again real soon. Rebecca Odom Regional Guest Service Manager
5 out of 5
by Sam

Thanks to the great staff!

Posted May 15, 2017 on Hotels
Great Stay. Great people. Left my glasses in the room and they immediately priority mailed them back to me.
Comment from Hotel Management
May 31, 2017 by Dee Patel, Hotel Management
Thank you for taking the time to review the property and we are delighted that you found the property so welcoming. You will just need to come back again soon so you can enjoy the complimentary fresh baked cookies! Hope to see you soon. Rebecca Odom Regional Guest Service Manager