Ratings based on 108 Verified Reviews

3.8 out of 5
67% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Roberto

Great stay in Kingsport!

Posted Nov 12, 2017 on Hotels
The stay was great. The staff was outstanding and the hotel was very clean. The staff will go out of their way to ensure your stay is great. I will stay here for my next trip to Kingsport.
5 out of 5
by A verified traveler

Stopped for the night on the hwy. Good experience.

Posted Oct 23, 2017 on Hotels
Amazing experience.
5 out of 5
by Ivan

Business

Posted Oct 22, 2017 on Hotels
Clean comfy hotel with a Perkins restaurant in the parking lot! Conveniently close to the hwy 81
4 out of 5
by Thomas

Good stay

Posted Oct 17, 2017 on Hotels
Comfortable quiet and clean. Friendly staff and helpful.
4 out of 5
by Rip

Good for the price

Posted Oct 17, 2017 on Hotels
It was good for a nights sleep. Parking lot is small so if your pulling a large trailer I would go to another place
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
Checking in was an issue. The woman didn't act as though she knew what she was doing.
Comment from Hotel Management
Oct 17, 2017 by Lisa, Hotel Management
I am very sorry to hear check in was an issue , please accept my apologies. We have a few new employees at our desk and are working to get them trained properly. I hope you will consider staying with us again in the future.
4 out of 5
by Wayne

Nice comfortable room and good breakfast.

Posted Sep 28, 2017 on Hotels
It was good for the money, good location off the interstate and restaurant next door.
Comment from Hotel Management
Oct 11, 2017
Thank you for staying with us. We appreciate the feed back as well. Sincerely , Lisa Barnett
3 out of 5
by A verified traveler

Posted Sep 28, 2017
In need of significant upgrade. Eg, AC units need replacing. The elevator never worked while we were there. The pool was filled with green water. The free breakfast was nearly inedible. (We went elsewhere.) Bottom line, OK hotel for price but there are better nearby.
Comment from Hotel Management
Oct 11, 2017 by barnettlisa46gmail.com , Hotel Management
Sorry you unhappy with your stay with us. We will work harder to make your next much more pleasant.
5 out of 5
by John

Overnighter

Posted Sep 24, 2017 on Hotels
Pleasant stay
Comment from Hotel Management
Oct 11, 2017
Thank you for your comment , we appreciate the feed back .
4 out of 5
by Linda

All good except breakfast.

Posted Sep 21, 2017 on Hotels
Free breakfast was bad. Eggs in the warmer were hard and dried out and there was only about Five flat ones in there. Ate at Perkins