Get an overview of this hotelFamily-friendly hotel with 2 spa tubs and free water park access


This family-friendly Kingston hotel is located near the airport, within 3 mi (5 km) of International Hockey Hall of Fame, George Taylor Richardson Memorial Stadium and Lake Ontario Park. Wolfe Island and Canada's Penitentiary Museum are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features free water park access, a restaurant, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Room Amenities

All 246 individually furnished rooms feature free WiFi and room service. Cable TV, coffee makers, and free newspapers are among the other amenities available to guests.

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3.6 out of 5
78% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
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Great pool. Accommodating staff.

4 out of 5
by from London, Ontario
Posted Feb 15, 2017
Pros: Clean and comfortable
Cons: Floor mat in room entryway to ensure floor doesn't stay wet from boots in winter
Location: Don't know - just passing through
It was a fun stay. The hotel was easy to get to from the 401.
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kids enjoyed pool area

4 out of 5
by from Aylmer, Ontario
Posted Feb 14, 2017
Overall it was good. Clean rooms and bathrooms. Restaurant served good food at reasonable prices and was open later.
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3 out of 5
by from Brockville ON
Posted Feb 12, 2017
Pros: New and clean
Cons: In winter warm the room if there is a reservation for that room
Room was cold when we arrived. Took about 2 hr to warm it up. Had to go outside to get to main hotel amenities. Good restaurant and bar. Friendly staff,
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3 out of 5
Posted Feb 7, 2017
Adequate hotel in a convenient location for us. Best suited for families with young children due to water park.
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Run down facilities over crowded pool area

2 out of 5
Posted Feb 6, 2017
Pros: nothing
Cons: Advise guess that the pool is used for birthday parties for children not registered at the hotel!
The hotel host birthday parties in the pool/hot tub area. There was no time when adults could just set enjoy a quiet relaxing time in the hot tub. The room was dated, heat was either full blast or cold.
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Spa 80%

4 out of 5
Posted Jan 30, 2017
Pros: dry sauna including "must be 16 to enter"
Cons: no where convenient to plug in iPad / iPhone to recharge
pool yes whirlpool yes waterpark/slide yes dry sauna yes steam room no (regular guest told me steam room is more often than not "out of order")
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Excellent staff.

4 out of 5
by from stratford ON
Posted Jan 26, 2017
The room was clean. The staff were excellent. Very helpful. Above all, the people were the highlight.
Comment from Hotel Management
Jan 30, 2017 by Ashley
Thank you so much for your review!
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4 out of 5
Posted Jan 17, 2017
Everything was great except room was so big the remote couldn't work the TV from the have to get up to change volume or channel. Otherwise outstanding! Thanks
Comment from Hotel Management
Jan 19, 2017 by Ashley
Thanks so much for your review! I am so glad you enjoyed your stay (Minus the issue with the remote!) Looking forward to having you back again soon!
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4 out of 5
Posted Jan 12, 2017
Pleasant staff, great for kids, good food, room was clean, staff did a good job. We stayed 2 nights.
Comment from Hotel Management
Jan 19, 2017 by Ashley
Thank you so much for your review! I am so glad you enjoyed your stay!
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Great hotel for hockey tournaments with children

5 out of 5
Posted Jan 9, 2017
Pros: Friendly staff, clean hotel
Cons: Better selection of pillows
Great hotel if you are in Kingston for a hockey tournament with kids who love to swim. The pool are and waterslide are great and help the kids to pass the time between games. Hotel staff are friendly and accomodating as we needed an early check-in and to add an extra day (without switching rooms!)
Comment from Hotel Management
Jan 19, 2017 by Ashley
Thank you so much for your review! I am so glad you enjoyed your stay! Looking forward to having you back again soon!
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Ambassador Hotel & Conference Centre

Hotel Amenities

Hotel Amenities

Ambassador Hotel & Conference Centre features a complimentary water park, 2 spa tubs, a waterslide, and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 22000 square feet (2044 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. Complimentary self parking is available on site.

Ambassador Hotel & Conference Centre is a smoke-free property.

  • Bar/lounge 
  • Total number of rooms - 246 
  • 24-hour front desk 
  • Express check-out 
  • ATM/banking 
  • Number of floors - 6 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Fitness facilities 
  • Free water park access 
  • Free WiFi 
  • Waterslide 
  • Water park 
  • Number of spa tubs - 2 
  • Computer station 
  • Luggage storage 
  • One meeting room 
  • Express check-in 
  • Laundry facilities 
  • Porter/bellhop 
  • Restaurant 
  • Free self parking 
  • Conference center 
  • Conference space size (meters) - 2044 
  • RV, bus, truck parking 
  • 24-hour business center 
  • Conference space size (feet) - 22000 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Water park access (complimentary)  
  • Indoor pool  
  • Children's pool  
  • Waterslide  
  • Free Wi-Fi  
  • Laundry facilities  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, RV, bus, truck parking

Room Amenities

  • Pay movies 
  • Hypo-allergenic bedding available 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Desk 
  • Coffee/tea maker 
  • Cable TV service 
  • Free WiFi 
  • Free newspaper 
  • Room service (limited hours) 
  • Individually furnished 
  • Connecting/adjoining rooms available 

Where to Eat

Full breakfasts are available for a surcharge.

JMs Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

JM's Lounge - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Windsurfing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Golf lessons available nearby 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 21

Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.


  • Pets allowed for an extra charge of CAD 25 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 21 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No cribs (infant beds) available

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 3 and CAD 15 per person (approximately)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • In-room microwave fee: CAD 15.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ambassador Hotel Kingston
  • Ambassador Kingston
  • Ambassador Conference Hotel
  • Ambassador Hotel & Conference Centre Kingston, Ontario
  • Hotel Ambassador Conference

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.