Ratings based on 5 Verified Reviews

3.4 out of 5
50% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler

Posted Feb 13, 2017
Nice place... fclose to bus station and train station... it's family run, very clean, decent (but can have better) breakfast
Comment from Hotel Management
Feb 14, 2017 by Tom Pham-Nguyen, Hotel Management
Hello Nadia, Thank you for your kind review. This property is a great location and we are lucky to have it. We will try better on breakfast. We hope to add more options including a healthier selection.
2 out of 5
by A verified traveler from Listowel, Ontario

Close to medical appointment

Posted Jan 28, 2017
Booked online an accessible room, but upon arrival accessible room was unavailable. I booked the room 36 hours in advance. Traveled 300 miles to have this awful experience! Wheelchair to wide for bathroom
Comment from Hotel Management
Jan 30, 2017 by Tom Pham-Nguyen, Hotel Management
I am sorry that we did not accommodate your request. We were having some issues with reservations not syncing with our hotel software. During this time, the reservations were entered in manually and we may have missed your special request. It took a while to find your reservation, but it was clear that this mistake was on our part. We understand that hospital visits are a stressful time and that this mistake has greatly impacted your stay. I am personally very sorry for your experience. If you would like to contact me to ensure this does not happen again, please do so. Thank you, Tom Pham-Nguyen General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels
4 out of 5
by A verified traveler

Clean and adequate.

Posted Oct 23, 2016 on Hotels
Room was good, but I found the bed was a little hard. Breakfast was good! Overall a great stay for the price!
2 out of 5
by A verified traveler

Posted Oct 16, 2016 on Hotels