Ratings based on 1,334 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, Ontario

Quick checkin

Posted Dec 14, 2017
Checkin time set a new record. I think it took less than 2 minutes and that was with one person in front of me! Classy clean room.
5 out of 5
Recommended
for Everyone
by A verified traveler

I have been to this hotel about 30 times.

Posted Dec 13, 2017
This hotel is always excellent. It is well maintain for a hotel that has many Sports teams stay in it. I would recommend to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
We’re happy with our room and the hotel. The facilities in the main lobby are great.
Comment from Hotel Management
Dec 12, 2017 by D, Hotel Management
Thank you for the kind words. It was a pleasure serving you!
5 out of 5
Recommended
for Everyone
by A verified traveler

close to restaurants and arenas, shopping mall

Posted Dec 4, 2017
Pros: The large lounge , with coffee available in the morning.
Cons: nothing
Location: attached to an outlet mall close to arenas surrounded by fast food and fine dinning
The staff is very friendly and accommodating. We had a wonderful time.
Comment from Hotel Management
Dec 12, 2017 by D, Hotel Management
Thank you for the kind words. It was a pleasure serving you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Great hotel, only thing missing is free breakfast.
Comment from Hotel Management
Dec 12, 2017 by D, Hotel Management
Thank you for the kind words. It was a pleasure serving you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2017
We enjoyed our stay,room was clean and what we expected,the only problem we had is the hot tube was out of order,we were looking forward to it
Comment from Hotel Management
Dec 12, 2017 by D, Hotel Management
Thank you for the kind words. It was a pleasure serving you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and quiet

Posted Nov 30, 2017
It suited our needs. It was clean and quiet and convenient to the 401.
Comment from Hotel Management
Dec 12, 2017 by D, Hotel Management
Thank you for the kind words. It was a pleasure serving you!
4 out of 5
Recommended
for Everyone
by A verified traveler from burlington

Not all facilities Available!

Posted Nov 24, 2017
I booked this hotel for my husband so he could use the hot tub after working far from home. This is why we chose this hotel. The hot tub was out of order. It was his one indulgence or he would have just stayed somewhere cheaper.
Comment from Hotel Management
Dec 12, 2017 by D, Hotel Management
Thank you for the kind words. It was a pleasure serving you! I apologize for the hot tub being out-of-order. We had a leak but its been fixed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2017
Very beautiful hotel in a very nice location!!! Loved everything about our stay here. We will definitely stay here again!!
Comment from Hotel Management
Dec 12, 2017 by D, Hotel Management
Thank you for the kind words. It was a pleasure serving you!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping, restaurants

Posted Nov 19, 2017
Efficient and friendly check in. Staff was very good
Comment from Hotel Management
Dec 12, 2017 by D, Hotel Management
Thank you for the kind words. It was a pleasure serving you!