Ratings based on 343 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Sep 7, 2016
Pros: Everything
Cons: Your doing great
Location: N/A
Very comfortable stay .......aaaaAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Comment from Hotel Management
Sep 19, 2016 by Amy T, Hotel Management
We are happy to hear that you had a very comfortable stay with us! Thank you for your review.
1 out of 5
by A verified traveler from S

Forget about it

Posted Sep 1, 2016
If you like to be woken up 6 times (at least) by a train with a maddening whistle blown between four to six times, then this is the place for you. Oh and don't expect the smug, condesending manager to give a dam. We were offered $50 credit, we paid way more than that. Already called my charge card company.
Comment from Hotel Management
Sep 19, 2016 by Amy T, Hotel Management
Thank you for your review of our hotel. We are sorry to hear that you were disturbed through the night by a nearby train.
5 out of 5
by A verified traveler

Close to restaurants shopping easy on off highway

Posted Aug 31, 2016
Close to restaurants and shopping easy on off highway Hotel was comfortable bed was very comfortable bathroom is nice and clean Bathtub did not drain well heard the train going by in the middle of the night
Comment from Hotel Management
Sep 19, 2016 by Amy T, Hotel Management
Thank you for your review. We are happy to hear that you enjoyed your stay with us and hope to see you again.
5 out of 5
by A verified traveler from Atco,NJ

Posted Jul 3, 2016
We were both very pleased with the cleanliness overall. The service was excellent.
Comment from Hotel Management
Jul 19, 2016 by Amy T, Hotel Management
We are happy to hear that you were pleased with your stay and that our team took great care of you.
3 out of 5
by A verified traveler

Posted Jun 22, 2016 on Hotels
Unfortunately the cost of the hotel there were a few things that were lacking causing me to feel I would never return to this hotel. Bath tub clogged, Wi-Fi down for 2 nights we were there, roll away bed was stain & dirty could not use. No room service or complimentary breakfast which says they have in the website. Feels like your in an apartment with the noise from upstairs and in the hallway. Plus side, lobby was nice, kids enjoyed the pool and generous with clean towels. I definitely will not stay there again for there was more negative than positive.
Comment from Hotel Management
Jul 19, 2016 by Fairfield Inn, Hotel Management
We sincerely apologize for the unsatisfactory stay you experienced with us. We have addressed the issues you mentioned with the appropriate departments. Thank you for providing us with feedback so that we may prevent this from happening again in the future.
5 out of 5
by Gerald

Posted Jun 2, 2016 on Hotels
Another very comfortable stay
Comment from Hotel Management
Jul 19, 2016 by Fairfield Inn, Hotel Management
Thank you for your review of our hotel. We are happy you were comfortable.
5 out of 5
by A verified traveler

Posted May 25, 2016 on Hotels
Comment from Hotel Management
Jul 19, 2016 by Fairfield Inn, Hotel Management
Thank you so much!
5 out of 5
by Shuang

Posted May 21, 2016 on Hotels
Comment from Hotel Management
Jul 19, 2016 by Fairfield Inn, Hotel Management
Thank you for your review.
4 out of 5
by James

Posted May 2, 2016 on Hotels
Comment from Hotel Management
Jul 19, 2016 by Fairfield Inn, Hotel Management
Thank you for sharing your experience at our hotel with other travelers. We hope to see you again in the future.
2 out of 5
by A verified traveler

Last train stop before insomnia

Posted Apr 28, 2016
I normally find Mariot Courtyard hotels very comfortable, but this hotel was the exception. My room was on the "mountain" side, which meant it had to enjoy the rumbling a day whistling of a nearby passing freight train every twenty minutes or so. To add to the discomfort, the bed mattress was way to soft, kind of like sleeping on jelly. Lastly the hot tub was out of order. Overall a very disappointing stay.