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Grand Hotel Excelsior Port Royal

Photo gallery for Grand Hotel Excelsior Port Royal

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Overview of Grand Hotel Excelsior Port Royal

Grand Hotel Excelsior Port Royal

3.5 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
1 Port Royal Street, Kingston, Saint Andrew

Explore the area

  • Popular LocationFort Charles2 min drive
  • Popular LocationLime Cay Beach2 min drive
  • AirportKingston (KIN-Norman Manley Intl.)10 min drive
  • Popular LocationNational Gallery of Jamaica24 min drive

Choose dates to view prices

About this area

Kingston

Grand Hotel Excelsior Port Royal is located on the waterfront and in an area with good airport proximity. National Gallery of Jamaica and African-Caribbean Heritage Centre are cultural highlights, while Fort Charles is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at Sabina Park or National Arena. Guests appreciate the hotel's quiet location.

What's nearby

  • Fort Charles - 2 min drive
  • Lime Cay Beach - 2 min drive
  • Jamaica Conference Center - 23 min drive
  • National Gallery of Jamaica - 24 min drive
  • African-Caribbean Heritage Centre - 24 min drive

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive

Restaurants

  • Red Jack — 1 min walk
  • Gloria's Seafood — 5 min walk
  • F&B DownTown — 23 min drive
  • Juici Patties — 23 min drive
  • Panda Rosa Highway Pub — 24 min drive

About this property

Grand Hotel Excelsior Port Royal

3.5-star boardwalk hotel near Fort Charles
This smoke-free hotel features a restaurant, an outdoor pool, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 60 individually furnished rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include room service, Egyptian cotton sheets, and TVs.
Grand Hotel Excelsior Port Royal offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets. Televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Kingston hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually furnished

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 60 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Rollaway bed fee: USD 60 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Overall score and ratings

2.9
Rating 5 - Excellent. 73 out of 546 reviews
5 - Excellent 13%
Rating 4 - Good. 131 out of 546 reviews
4 - Good 24%
Rating 3 - Okay. 142 out of 546 reviews
3 - Okay 26%
Rating 2 - Poor. 86 out of 546 reviews
2 - Poor 16%
Rating 1 - Terrible. 114 out of 546 reviews
1 - Terrible 21%

3.3/5

Cleanliness

3.4/5

Staff & service

2.4/5

Amenities

2.9/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
It's a great location. It's good for people who come to the airport and have a long drive to your destination if you are tired. Would stay here again.
Stayed 1 night in Jun 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and super breakfast!
Stayed 1 night in Mar 2020

1/5 Terrible

Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't ask for more!
Nearly missed the entrance but once inside it was excellent. The staff were friendly and helpful, the room was clean and the food was great. Can't ask for more!
Stayed 1 night in Feb 2020

3/5 Okay

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival was told the hotel was in full renovation could not get room 101 as per confirm booking. Got alternative room with no view . After having a show the bathroom floor would be flooded which flows onto the sleeping area floor. Reported it to reception next morning no action was taken. Request extra towels to place on the floor to absorb the water on the had to wait for almost 2hours before the towels arrived. We were unable to get a cooked breakfast as per booking . Very dissatisfied with my stay Kind regards Hector
Stayed 2 nights in Jan 2020