Ratings based on 776 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from St Catharine, On

Posted Jun 15, 2018
Great service and lots of places to eat nearby
5 out of 5
by A verified traveler

Posted Jun 14, 2018
Comment from Hotel Management
Jun 14, 2018 by Chelsea D., Hotel Management
Thank you so much for your review of our hotel! We value your feedback.
4 out of 5
by A verified traveler

Posted Jun 8, 2018
Comment from Hotel Management
Jun 8, 2018 by Leah, Hotel Management
Thank you for your kind score. Sincerely, Leah V. Front Office Supervisor
4 out of 5
by A verified traveler

Posted Jun 7, 2018
Comment from Hotel Management
Jun 7, 2018 by Leah, Hotel Management
Thank you for the kind rating! Sincerely, Leah V. Front Office Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingston

No surprises. Know what to expect.

Posted Jun 5, 2018
Checked in late and was pleased at the newness and cleanliness of the hotel. Hot breakfast is convenient.
Comment from Hotel Management
Jun 6, 2018 by Leah, Hotel Management
Thank you for your kind words about our property. Our entire team from housekeeping to maintenance and front desk all work extremely hard to make a lasting impression with our guests. Sincerely, Leah V. Front Office Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted May 16, 2018
Overnight stay, staff had good tour guide info for downtown
Comment from Hotel Management
Jun 1, 2018 by Leah, Hotel Management
Thank you for your review. We greatly appreciate the kind words about our staff, and how they were able to provide the tourism information you were looking for. Sincerely, Leah V. Front Office Supervisor
5 out of 5
by A verified traveler

Posted May 15, 2018
Comment from Hotel Management
Jun 1, 2018 by Leah, Hotel Management
Thank you for the review. Sincerely, Leah V. Front Office Supervisor
5 out of 5
by A verified traveler

Posted May 11, 2018
Close to Express way and only minutes from downtown.
Comment from Hotel Management
Jun 1, 2018 by Leah, Hotel Management
Thank you kindly for the review about our hotel. I'm very happy to hear you enjoyed the location and found it convenient. Sincerely, Leah V. Front Office Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Birthday getaway

Posted May 8, 2018
Very friendly staff from the moment you enter, makes your stay a huge difference.
Comment from Hotel Management
Jun 1, 2018 by Leah, Hotel Management
Thank you for such kind words about our staff, we take great pride in the friendly service we give to every guest who walks through the door. Sincerely, Leah V. Front Office Supervisor
3 out of 5
by A verified traveler

Posted May 5, 2018
Everything is ok. But the facility is very simple and AC is too loud. Rooms facing the street are also very loud. Overall is a clean hotel and staffs are nice
Comment from Hotel Management
May 7, 2018 by t, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the HVAC noise. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely Todd D Guest Service Manager