Barely a 3 Star - needs updating, poor value
Posted Dec 10, 2016 on Hotels
Positives: location, pool, staff was friendly
Negatives: hotel is old and needs updating (exterior of hotel was likely refaced which belies its internal age), Lobby is small, bathroom was very small and old (toilet was tiny), black mold visible on bathtub tiles, shower head needed to be cleaned/replaced, had to ask for room to be cleaned "better" twice, used pool towels piled up around pool, "gym" was in the same room as pool so very humid for exercising (two cheap fans provided), value was poor (approx $170 CAD per night)
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Your feedback on the cleanliness of the rooms and bathrooms is important to us. The true measure of an accommodation is during it’s busiest period, and it looks like we need to improve. We are sorry to hear that our décor wasn’t to your taste. We sincerely hope that other aspects of your stay were more to your liking and we hope to have the opportunity to welcome you back.
Manager on Duty