Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Great location, stylish rooms, not the best sleep

Posted Aug 18, 2015
We love staying near the Kingston waterfront! We had a harbour view room, which was very stylish/up-to-date with a very nice kitchenette and seemingly new bathroom. The "hot and cold" breakfast was also well above average. The only issue, for both my wife and I, was the sleep. There was plenty of extra pillows, but they all seemed to be the same firmness and thickness, which was much different from what we were used to (at some hotels, the extra pillows provide a variety). The mattress comforter was held on by elastic loops on the corners, apparently for ease of changing versus the usual method, and kept slipping off. The AC was much louder than typical and came on frequently. Also, a green light on the fire alarm blinked continuously and sporadically (i.e., with no regular pattern - just bursts of blinking). I ultimately slept well after a while and would stay again. I had a great stay, overall. My wife, on the other hand, complained endlessly that she was kept awake
2 out of 5
by A verified traveler from l

The pillow case was very uncomfortable

Posted Aug 6, 2015
The pillow case was very uncomfortable, the bed and sheet were smell horrible. The room key didn't work for a couple of times, so we had to front desk to fix the room key :(
4 out of 5
Recommended
for Everyone
by A verified traveler

lovely place

Posted Aug 3, 2015
clean and comport and enough good place. and free breakfast is good.. but some food shortage.. I think great place in kingston.
2 out of 5
by A verified traveler from Burlington, Ontario

Residence Inn Disappointment

Posted Jul 29, 2015
Pros: Location
Cons: Service and food quality at the free breakfasts.
Location: Downtown location so ideal for walking -but then there are at least 5 other hotels within 3 city blocks.
My wife and I were there for two nights. Room door would not lock securely and coffee pot in the room actually leaked. But the most disappointing was the service of the free breakfasts on the two mornings that we were there. Staff appeared overwhelmed and confused and food ran out in many sections. Not enough tables and chairs. A bad start to a day on both days! Dennis
4 out of 5
Recommended
for Everyone
by A verified traveler from st. John's, NL

Convenient location for downtown Kingston

Posted Jul 27, 2015
Pros: Room size. Breakfast quality and quantity. Location right on the lakeshore.
Cons: Parking and room rate for this location were amongst the most expensive on this trip through Ontario.
Location: Convenient location for downtown Kingston.
Stayed her three days while vacationing in the area. Room was large and well appointed breakfast was good and ample quantity to start the day. Breakfast can get crowded.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland NZ

Great apartments close to water and downtown

Posted Jul 26, 2015
Pros: Clean, some good green initiatives, felt brand new, nice and light. Good reading lights above the bed.
Cons: Rowing machine in the gym would be good, couple of bikes too
Location: Downtown Kingston very charming, lots of cafes, bars and restaurants. Hop on- Hop off bus goes nearby, 1000 Islands tours. Lake swimming, bike hire
Stayed here for 9 nights during an event. Friendly, helpful staff, 24-hour desk, quiet, clean apartments, waterfront. Close enough to walk easily to Kingston downtown, but far enough away not to be disturbed.
5 out of 5
Recommended
for Everyone
by A verified traveler from trenton, on

Great stay

Posted Jul 15, 2015
Pros: Close to downtown
Cons: I didn't like the pillows, but that's nothing to complain about bc everything was great.
Location: Lots of restaurants, pubs nearby it's right downtown, excellent location.
My family stayed here on the weekend with me. The staff at check in we're very friendly, we even got a free breakfast in the morning, lots of selection of food too :) The hotel Is very close to downtown so we walked everywhere, which was great! We will stay again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Upstate NY

OK - but felt expensive for what it was

Posted Jun 24, 2015
Pros: Nice room.
Cons: Value for money.
Location: Can walk to town / Princess St.
Nice hotel, decent location. Good accomodations. Good breakfast. Just did not feel like good value for money though.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Nice place to stay with family (pet-friendly too!)

Posted Jun 20, 2015
Pros: The free breakfast each morning offered a good selection for the health-conscious as well as those looking to binge a little. Free Wi-Fi in the hotel.
Cons: Not a lot of TV channels to choose from, but there is a TV in the living room and each bedroom. There were some small repairs needed in our suite.
Location: This is right on the waterfront, with a lovely walking path. We enjoyed watching the boats on the river. Lots of restaurants within walking distance.
What I liked about this place was that I could get a small apartment -- 2 bedrooms, 2 bathrooms, kitchen, dining, and living space, all for less than the price of 2 rooms elsewhere. This made for a nice, comfortable stay for family. I saw some guests had dogs with them, but that did not interfere with those of us on non-pet halls. The breakfast each morning was generous, fresh, and hot. Great selection for the health-conscious as well as those looking to binge a little. Also, there was free Wi-Fi in the rooms and throughout the hotel, making it easy to stay connected.
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Great Location

Posted Jun 9, 2015
Central to all, Shopping and restaurants, harbor view was excellent.