Exterior

Reviews of Residence Inn by Marriott Kingston Water's Edge

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1002 reviews" "
Rating 8 - Good. 251 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Téa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything you need and more!
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance to Queens University. Lots of good dining and pub options nearby. Rooms are spacious and clean. Front desk staff was very friendly and helpful.
Stayed 5 nights in Mar 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the larger suit as a family of 6. Was great size two bedrooms with two bathrooms. Was very clean and suited all our needs. Had small kitchen if staying longer great for doing own meals. The kids enjoyed the pool, the hot tub was being repaired and wasn’t hot the first day but got to enjoy it second morning. Staff were wonderful very friendly and great to the kids offering them chocolate milks on our check out. Would recommend this property and would book again.
Stayed 1 night in Mar 2024

10/10 Excellent

Mohamed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the hotel and area around it
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Kingston is great for restaurants and easily walkable
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved the pool and breakfast was amazingly
Stayed 2 nights in Mar 2024

10/10 Excellent

Albert

Traveled with family
Liked staff. Like hot breakfast. Liked overall presentation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hongbo

Liked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

ibrahim

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not tell me there is a charge for parking
Stayed 2 nights in Mar 2024
Response from H.R. on Mar 4, 2024
Dear Ibrahim,It was a pleasure having you stay with us!The parking fee is noted here on Expedia. Additionally, you signed a document acknowledging the fee to register your vehicle when you arrived at the hotel.

10/10 Excellent

Kairas, Mississauga

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Parking is expensive $35
Stayed 1 night in Mar 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast that was included
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very quick and easy. Austin was very friendly and helpful. The room was amazing. Will definitely be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Bryan, Dollard Des Ormeaux

Liked: Cleanliness, staff & service
Nice property location, could hardly be better. Facility a bit dated.
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean. The complimentary breakfast was decent. It’s an easy walk to downtown or to Queens.
Stayed 1 night in Jan 2024

10/10 Excellent

Tejaswee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with a full kitchen. Convenient location. Staff was very helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Greg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this property. Amazing location situated right on the water with lots of restaurants and stores nearby. Rooms are huge with lots of great amenities. Staff at check in were friendly and accommodating. Will definitely be back.
Stayed 1 night in Nov 2023

6/10 Okay

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and staff was very friendly. The free breakfast was quite good. The only negative was the pull out sofa bed. It was too uncomfortable to sleep on. You could feel the springs in the mattress and the bars of the pull out bed frame. A better quality mattress would be helpful.
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Disappointed
Didn’t know parking was $36 with taxes. Also one elevator was not working for the two days we were staying there. Probably wouldn’t stay there again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was quick and helpful in finding us a new room when ours was not ready. Breakfast was great. Would recommend!
Stayed 1 night in Oct 2023

4/10 Poor

brian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Was really poor
Stayed 1 night in Oct 2023

10/10 Excellent

Omar, Toronto

Stayed 2 nights in Oct 2023

10/10 Excellent

Ryan

Stayed 1 night in Oct 2023

10/10 Excellent

jane e

Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2023

6/10 Okay

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
good location
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room. Staff in the breakfast room were outstanding!
Stayed 5 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, we will be back!
Stayed 1 night in Oct 2023

8/10 Good

Chris

Stayed 4 nights in Oct 2023

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very nice gym and pool. Great breakfast options. Excellent location, close to downtown.
Stayed 4 nights in Oct 2023

8/10 Good

PAULINE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean room and good breakfast which was included in price but to be charged $36 dollars for parking my vehicle is totally unacceptable. I did not see in the reservation mention of what it will cost you to park your car.
Stayed 1 night in Oct 2023

10/10 Excellent

fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kingston is a city which appears to have seen better times but appears to be attempting to update its tourist game. The waterfront and 3-4 blocks back from there are cute with lots of OK restaurants. Beyond that it looks a bit sketchy. The hotel is well located on the waterfront ans easy walking distance to all of the restaurants and "attractions". All of the employees were great...friendly, smiling, prompt and very helpful. The room was a little dated but fine. It was large, the bed was very comfortable, a nice TV and shower. Get with with a waterfront view. All in all, a very comfortable stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Carolyn

Stayed 3 nights in Sep 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. So much room. Bed was comfy. TV was huge and having it on a swivel was a huge bonus. The kitchen in the room was sooo handy. Staff were all so friendly and helpful and the breakfast was top notch. Marriott Residence Inn, I give you 2 big thumbs up! 10/10!
Stayed 1 night in Sep 2023

6/10 Okay

natalie

Liked: Cleanliness, staff & service
For $400 per night, not worth it. Out dated.
Stayed 1 night in Sep 2023

6/10 Okay

Margaret, Vancouver

Liked: Cleanliness, property conditions & facilities
I paid extra for the “harbour view” room because I knew I was going to be spending more time In my room than normal and wanted to rest and relax and enjoy the view. I’m lying in the bed staring at condo buildings. I have stayed here twice and the first time it was move in uni time so understandable as we got here late. But this time I’m super disappointed.
Stayed 1 night in Sep 2023

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good every day
Stayed 12 nights in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Sep 2023

10/10 Excellent

Hazel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional. The breakfast was very good. The pool etc was clean and enjoyable.
Stayed 1 night in Sep 2023

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service! I will be back!
Stayed 1 night in Sep 2023

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023

6/10 Okay

harold

Traveled with family
Liked: Cleanliness, amenities
Great location BUT super expensive. We had a basic room, with breakfast included (nice) for $700/night when we included parking and taxes
Stayed 2 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2023

10/10 Excellent

Chantal

Stayed 1 night in Aug 2023