Ratings based on 295 Verified Reviews

3.6 out of 5
73% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Humidity

Posted Jul 16, 2017
The rooms need to be renovated ,at least check the air conditioning because the room was humid and my cloth was a bit damp. It can be better. The staff and service are great. I will give them a second chance.
Comment from Hotel Management
Jul 21, 2017 by dos, Hotel Management
Thank you for sharing your comments. Our refurbishing of bedrooms is ongoing and should be completed by year end. We are happy to hear that you experienced great service from our staff. We look forward to seeing you agin soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Doha

Pleasing however, disappointing.

Posted Jul 2, 2017
Pros: Convenient
Cons: See above.
Location: Adequate
Somewhat pleasing however, it was disappointing as refurbishment works were meant to be completed on my arrival. In addition, I would've expected compliantary water to been provided free to my room, considering the temperatures at the time.
Comment from Hotel Management
Jul 8, 2017 by dos, Hotel Management
Thank youfor the feedback provided. We are working assiduously to complete the refurbsihing of our rooms. We apologise for any inconvenience experienced. Bottled water is not currently oiffered as a part of our room package. These are sold in our gift shop and 24 Seven Cafe located on the lobby level.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2017
It's very nice hotel staff is great and I would love to go back again very secure breakfast very nice would recommend it to family and friends love love love love it
Comment from Hotel Management
Jul 1, 2017 by dos, Hotel Management
Thank you for your kind comments. Please visitus again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

very nice hotel

Posted Mar 27, 2017
Pros: its closed to all the action
Cons: am good
Location: the location was very good and there are several things to do and enjoy.
i just like their service .the staff was very good and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA Beach, VA

Nice, close to my business appointments

Posted Mar 18, 2017 on Orbitz
Very good, everyone was friendly and helpful. Breakfast was excellen. Ms. Jackie was very helpful and my sister and I feel welcome and at home.. Very good visit and stay
3 out of 5
by Brandy

This traveler left a rating score only Posted Mar 13, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Very nice, updated, clean,comfortabl & modern

Posted Mar 10, 2017
Pros: Everything, food, new look & pool- side dining wonderful.
Cons: Everything was new & improved, this was my second visit.
Location: Restaurants near- by, Park near-by, tennis on property, walk path on property, scrumptious & delicious food on property.
The staff & accommodations was totally comparable to any US base 4 - 5 star hotel. The food & rooms were deliteful, the service exceptional. The breakfast & happy hour meals were delicious, I had a wonderful experience & can't wait for my next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Posted Feb 9, 2017
My Experience was okay, royal club need more food choices,
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice hotel but painfully slow check-in process

Posted Feb 6, 2017
Check-in averages 9 min per person. The staff was trying to move as fast as they could but their front desk process is very cumbersome. Other than that it is a nice hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ny

Nice Hotel

Posted Jan 19, 2017 on Orbitz
What I like about the hotel are, that it felt homely and that it was very close to emancipate park which is lovely. not much shopping around there. The staff were very nice. My only con was about the breakfast. I don't believe it was fresh on the last day of my stay, resulting in me getting a bad stomach virus.