Ratings based on 434 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
77% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from somerset

Tired & dated needs makeover

Posted Jul 10, 2016
Pros: Convenient, quiet area, good free parking
Cons: Needs updating inside particularly the rooms
Location: Shopping in Kingston, Hampton Court, river Thames
The hotel was very convenient for Hampton Court and the flower show. There is good free off road parking. The hotel is acceptable but it is very dated with wood chip paper on the walls. The room is not very big with dated furniture & carpet. The hotel is located in a quiet residential area. Although we said we would recommend it this would be for convenience not quality of hotel. Breakfast buffet style so is adequate rather than special.
3 out of 5
by A verified traveler from Roma

Ideale se devi stare a Kingston e/o dintorni

Posted Jul 4, 2016
Pros: L'atteggiamento gentilissimo del personale
Cons: Sistema di areazione in bagno e,perchè no, aria condizionata?
Location: L'albergo è situato ina zona residenziale e non vicinissimo alla stazione ma dispone di ampio parcheggio
L'albergo non è male, la prima colazione è davvero una generosa english breakfast anche con buone opzioni per noi che siamo vegetariani. CI è stata assegnata una stanza in una sezione esterna all'albergo ed oltre il giardino interno che include anche un balcone privato per noi. I punti dolenti per noi sons tati che: a. nel bagno ti aspetteresti una vasca e non una doccia, anche perchè lo spazio è più che disponibile, b. il bagno non avendo una finestra ha un sistema di areazione statico, ossia privo della ventola elettrica, questo può causare dei disagi che lascio alla fantasia di chi legga, Sicuramente tornerei li se vado a kingston
5 out of 5
by A verified traveler from Houston, TX

Enjoyed my stay again

Posted Jun 21, 2016
This is the best place to stay in Kingston Upon Thames.
4 out of 5
by A verified traveler from p

Nice comfy hotel

Posted Jun 17, 2016
Older hotel but comfortable, no lifts in some sections. Friendly staff, excellent breakfast.
3 out of 5
by A verified traveler

Good suburban hotel

Posted Jun 13, 2016
Nice enough and close to where I wanted to be but not a good location for touristy stuff in London. That said if you have a reason to be in Kingston it's quite nice
5 out of 5
by A verified traveler from Colchester, Essex

1 night stay

Posted Jun 4, 2016
Pros: In the en-suite, the shower was a good size. Families were catered for as well as business people.
Location: Excellent shopping centre, with good train & bus service to many near-by places of interest.
Nice hotel near the town centre, but in a quiet side road. We were greeted well at reception & in the restaurant for breakfast. the room was warm & the bed very cosy.
2 out of 5
by A verified traveler from Marlow

Okay stopover hotel

Posted May 23, 2016
Pros: Friendly staff and good parking
Cons: Actual proper cleaning of the room! Upon arrival all I could see was hairs all over the room, on the mattress, in the bathroom, Not nice to see.
Location: Good walking distance to Kingston.
Overnight stay in a single bed room, very basic room with good shower facility.
4 out of 5
by A verified traveler from london N12

everythings ok but pricey

Posted May 7, 2016
Very close to Kingston uni which I wanted to be. Nice full English breakfast. Everything was OK but expensive for one night.
3 out of 5
by David from solihull

simple and friendly

Posted Apr 24, 2016 on Hotels
Main building is a bit old, but the external buildings looked newer, and were probably less creaky!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 19, 2016 on Hotels