Dear Diana,I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg.I am very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.I do hope to have the opportunity to welcome you back in the future to Novotel Luxembourg Kirchberg.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,We acknowledge with thanks your high rating about your recent stay.I am delighted to read everything was to your satisfaction and you received a professional service from our team members. Be assured that I did share your feedback with all our team.We hope to see you again soon. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Michael,Thank you for taking the time to share your feedback regarding your stay.We're thrilled to hear that our staff's kindness contributed to your enjoyable stay and that the cleanliness of our rooms met your expectations. It's also wonderful to know that our breakfast buffet was a highlight of your visit. Our proximity to the Philharmonie/Mudam tram stop is a convenience we are glad you appreciated.We look forward to welcoming you back in the future. Wishing you a Happy New Year!Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Colm,Thank you for taking the time to share your feedback regarding your stay.We are delighted to hear that you had a pleasant stay and appreciated our friendly staff. Our team always strives to provide excellent service to ensure our guests have a comfortable and enjoyable experience.We hope to have the pleasure of welcoming you back in the future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,Thank you for your feedback.I am pleased that we were able to meet your expectations.I look forward to welcoming you back in the future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Roger,Thank you for taking the time to share your feedback.I would have liked to have met your requirements.Any suggestions on how we could improve it?I hope that you will allow us the opportunity to welcome you back in future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Amir,Thank you for your feedback.I am glad to hear that you found our rooms to be spacious and well-maintained. Our team works diligently to ensure a comfortable and clean environment for our guests.However, I am disappointed to learn about your experience with our front desk staff. We strive to provide warm and welcoming service, and we apologize for falling short in this instance. I will address this issue with our team to ensure improvements in our service quality. I appreciate your feedback and will use it to enhance our guest experience.I look forward to welcoming you back in the future. Sincerely,

Dear George,I would like to thank you for taking the time to share your opinion with us regarding your stay at our hotel.I am delighted to read everything was to your satisfaction. Be assured that I did share your feedback with all our team.We hope to see you again in the future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,Thank you for taking the time to share your experience at our hotel.I apologize for the inconvenience you faced with the air conditioning not working on a hot summer day. Our hotel is equipped with air conditioning in all rooms, and I understand how important it is for our guests to have a comfortable stay. I will look into this issue and ensure that it is resolved promptly to avoid any future discomfort for our guests.I hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Gilad,Thank you for taking a moment to provide your feedback.It is very rewarding to know that your experience met expectations. My team members work hard to uphold our high standards, both in terms of service and the maintenance of our facilities, and I am so glad that their efforts are appreciated.I hope to see you again in the future.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,Thank you for taking the time to share your feedback.I am pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.I look forward to welcoming you back.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Alexis,Thank you for sharing your experience at my hotel.I appreciate your positive comment regarding our establishment and am pleased you found it to be convenient.However, I am truly sorry to hear that you felt my team did not uphold our usual high level of service. I take your feedback seriously and will review your concerns with them to ensure we maintain the standard of service expected of us going forwards and remain the go-to place for families.I hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Henri,Thank you for taking the time to share your experience.I am glad to know that you enjoyed your stay overall.However, I regret to hear that you were disturbed. My hotel features double glazing and soundproof doors to minimise noise disturbances, so I am sorry this was not sufficient for you in this instance. I understand how important a quiet environment and a good night's rest are for my guests, and will continue to work on improving this aspect of my hotel's experience.I hope to have the opportunity to welcome you back in the future for an even better stay. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Sir,I appreciate you taking a moment to leave your rating.I am sorry we were not able to meet all your requirements and would appreciate it if you could provide me with some more information regarding how we could have better met your expectations.I hope to have the opportunity to welcome you back for an improved stay.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Rafael,Thank you for taking the time to share your experience at my hotel.I am sorry to hear that you faced issues with the air conditioning in both rooms. My team strives to ensure that all our guests have a comfortable stay, and I apologise for any inconvenience caused. I appreciate your feedback and will look into the matter further to ensure our guest's comfort going forward.I also regret to hear that you found the bed to be uncomfortable in the Executive room. My aim is to provide a restful night's sleep for all our guests, and I am sorry that we did not meet your expectations in this regard. I have noted your feedback for future reference. Furthermore, I would like to mention that our establishment is fortunate to offer very spacious rooms. The differences between a standard room and an executive room lie in the additional amenities provided, such as a minibar, a Nespresso coffee machine, a bathrobe, and slippers. While I understand that these features may not have fully compensated for the issues you encountered, we aim to provide an enhanced experience for our guests through these additional amenities.I hope to have the opportunity to welcome you back and provide a better experience in the future.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Philip,Thank you for taking the time to review your stay.I regret to learn that we were not able to meet all your expectations. Please do let us know at the time if you have any concerns, our team is always available to try to find a comfortable solution.We hope to welcome you back in the future.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Daniel,Thank you for taking the time to provide your feedback.I am very sorry to hear that you were not happy with your stay and felt that you didn't receive our usual high level of service.I would appreciate receiving a few more details about your experience so I can address them with the team.We hope that you will allow us the opportunity to welcome you back in future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,Thank you for choosing to stay with us.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,Thank you for choosing to stay with us.I was glad to know that you had a pleasant stay at Novotel Luxembourg Kirchberg. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards.We hope to see you again in the future.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Susan,Thank you for sharing the review of your stay with us.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.Furthermore, we are happy to hear that our tasty and varied breakfast helped to start your day off the right way.We look forward to the pleasure of welcoming you back. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Shonna,We are grateful for this kind rating of your recent stay.We are glad that your expectations were met.We look forward to welcoming you again. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Lucía,Thank you for taking the time to leave a review.I am pleased that you enjoyed staying at our hotel and that we helped start your day off on the right foot with our tasty breakfast buffet.It would be a pleasure to welcome you back. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest,Thank you for choosing to stay with us.We are pleased that you appreciated the high standards which we strive to uphold.We hope to see you again in the future.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Nicole,Thank you for taking the time to rate your stay at Novotel Luxembourg Kirchberg.We're glad your experience has been to your satisfaction.However, we would love to know what would have made your stay a perfect one.We hope to have the pleasure of seeing you again in the future. Kind regards,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Gavin,I would like to thank you for taking the time to share your review with us.It is a pleasure to know that you enjoyed your stay with us.We look forward to welcoming you back in the future. Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Noeleen,This is a great rating. Thank you!We are glad your stay was perfect.We look forward to welcoming you again. Best regards,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Mouza,We acknowledge with thanks your high rating about your recent stay.We are happy that you received such friendly and professional service from our team members, and our location was ideal for you.We're really sorry to hear that you were disturbed during your stay.Nevertheless, we are pleased that you notified our team so that we could take the appropriate action.We look forward to welcoming you back on a future visit.Sincerely,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Mohamed,Thanks for your rating of our hotel.We are happy to have met your requirements.We would love to know how we could have improved your experience with us.We hope to welcome you back for a return visit. Best regards,Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Claire, Thank you for your rating. We would have liked to have met all your requirements. We would like to know how we could improve your experience with us. We hope to have the pleasure of seeing you again in the future. Kind regards, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Sara, We acknowledge with thanks your rating about your recent stay at Novotel Luxembourg Kirchberg. We're sorry your experience hasn't been fully satisfying. However, we would love to know what would have made your stay even better. We look forward to the pleasure of seeing you again in the future. Kind regards, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Alyson, Thank you very much for this kind review of your stay. We are delighted that you had a pleasant experience during your stay with us and appreciated the high standards we set ourselves. Customer service is everything to us so it is rewarding for our team to know they helped make your stay so memorable. It would be a pleasure to welcome you back. Sincerely, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear David, I appreciate the time you have taken to review your stay with us. I'm pleased you had a pleasant stay, but am sorry to hear of the issue you had with your room. Please do let us know while you are here if you have any concerns so that we can take the necessary action to ensure your comfort. Nevertheless, we will have your room checked by our maintenance team. I hope we will be able to welcome you back in future. Sincerely, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Ronen, Thank you for taking the time to rate your stay with us. We are happy to have met your requirements. We look forward to welcoming you back. Sincerely, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest, Thank you for sharing your experience. We were very pleased that you felt completely at ease with us. Thank you for your kind compliment regarding the friendly service of our team; your positive feedback inspires us to continue with our efforts. I am also pleased that you enjoyed our breakfast. We are sorry for the issue with the bathroom, thank you for allowing us the opportunity to put this right. Your comments will be taken into account in the renovation project we are currently undertaking. We look forward to welcoming you back. Best wishes for the holiday season, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Philippe, Thanks for your rating of our hotel. We are glad that your expectations were met. We would welcome your suggestions on how we could improve your experience. We look forward to the pleasure of seeing you again in the future. Kind regards, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Claire, Thank you for taking the time to share your opinion regarding your stay at Novotel Luxembourg Kirchberg. I am very grateful to you for letting us know that everything met your expectations during your stay. A message of satisfaction from a recent guest is always a reward for our team members who strive for excellence every day. I am so pleased to know that you enjoyed your room and appreciated our high standards. Please let us know immediately if there is an issue and we will sort this out immediately. It is rewarding to read of your recommendation of our hotel to other travellers. We look forward to welcoming you back, Claire, in the future. Sincerely, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Matthew, Thanks for your rating of our hotel. We are glad your stay was enjoyable. We would certainly like to learn more about that in a private message. We hope to welcome you back for a return visit. Sincerely, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Eugene, We would like to thank you for sending us your rating. We are glad that your expectations were met. We would welcome your suggestions on how we could improve your experience. We hope to welcome you back for a return visit; Sincerely, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Ana Maria, Thanks for this top rating. We are glad your stay was perfect. We look forward to welcoming you again. Sincerely, Marine Petitprez Customer Relationship Manager Novotel Luxembourg Kirchberg

Dear Guest, Thank you for your kind feedback and your compliments about the team. I will congratulate them for providing a great service :) Sincerely, Marine

Dear Mina, Many thanks for sharing your opinion regarding your stay at Novotel Luxembourg Kirchberg. I am delighted to read that you enjoyed your stay and particularly the friendliness of the team. I am also pleased to know that you appreciated your N’Bistro experience. With pleasure, I will share your kind feedback with all the Novotel Team. We look forward to welcoming you again soon. Sincerely, Marine Petitprez

Dear Guest, This is a great rating. Thank you! We are glad we met your requirements. We hope to have the pleasure of seeing you again in the future. Kind regards, Marine Petitprez Customer Relationship Manager

Dear Guest, Thank you for taking the time to share your opinion regarding your stay at Novotel Luxembourg Kirchberg. I am pleased to read that you appreciate our location near the city centre and the European Institutions, which is ideal for leisure or business trips. With pleasure, I will share your kind comments about the cleanliness and the friendliness with all the Novotel Team. Your feedback is very important for us as it helps us to improve our quality of service and gives me the opportunity to congratulate the team. We look forward to welcoming you again soon. Sincerely,

Dear Charles, Thank you for posting a review regarding your recent stay at Novotel Luxembourg Kirchberg. I'm glad to read that you enjoyed your stay with us. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. Looking forward to welcoming you soon. Sincerely,

Dear Charles, Thank you for posting a review regarding your recent stay at Novotel Luxembourg Kirchberg. I'm glad to read that you enjoyed your stay with us. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. Looking forward to welcoming you soon. Sincerely,

Dear Guest, Thank you for posting a review regarding your recent stay. I am delighted to read that you enjoyed your stay and appreciated the welcome of our team, the cleanliness of the entire establishment and our location. Rest assured that I will share your feedback with all the team. Your feedback is very important for us and helps us to maintain our high standards and gives me the opportunity to congratulate our team. We hope to have the pleasure to welcome you again. Sincerely, Marine Petitprez Customer Relationship Manager

Dear Guest, We would like to thank you for your rating of your recent stay. We're glad your experience has been to your satisfaction. We would certainly like to learn more about that in a private message. We look forward to welcoming you back. Sincerely, Marine Petitprez Customer Relationship Manager

Dear Torben, We would like to thank you for this rating of your experience at Novotel Luxembourg Kirchberg. We do our utmost to ensure that our guests have the best experience possible with us and so it is rewarding to receive this positive rating. I will not hesitate to share this feedback with all our team and congratulate them. I would, nevertheless, be very happy to know what aspects we could have improved. I look forward to welcoming you back. Sincerely, Marine Petitprez Customer Relationship Manager

Dear Guest, Thank you for rating your recent stay. We hope we can do better on your next visit. We would appreciate it if you could provide us with some more information about your experience. We hope to welcome you back for a return visit. Sincerely, Marine Petitprez Customer Relationship Manager

Dear Do, Thank you for taking the time to share your feedback regarding your stay. Please accept our apologies for this less than perfect experience. We strive to provide excellent service to our every guest, and we deeply regret that in this instance, we fell short. Thank you for letting us know so that we can address it with our team and hope that we may have an opportunity to improve your experience with us in the future. Sincerely,