Outdoor dining

Reviews of Jetwing Yala

5 out of 5
Jetwing Yala
Yala, Tissamaharama

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 120 reviews" "
Rating 8 - Good. 28 out of 120 reviews" "
Rating 6 - Okay. 4 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 3 out of 120 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Rana

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Experience
Truly one of the best days of my life was at this hotel. The location and views are a dream and the buffet breakfast was one of the best meals I had in Sri Lanka. I spent the day at the pool, in the spa, drinking a mojito on the beach front, and enjoying the views. They helped me arrange a safari to Yala which was wonderful. A must stay on any trip to Sri Lanka! The only downside was the dirt road leading to the hotel is in really banged up condition so was a bit hard on the car that dropped me off, but I was told the hotel is on a national park land so it can't be paved. So not really their fault.
Stayed 1 night in Nov 2023

10/10 Excellent

Kataraina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff who go the extra mile. Exceptional food, facilities, and cleanliness. Very handy if you are planning a safari in Yala National Park.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff! Very helpful and courteous. Awesome location and property.
Stayed 2 nights in Jul 2023

6/10 Okay

Anubhav

Stayed 1 night in Feb 2023

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Amazing hotel! What a beautiful part of the world.
Stayed 3 nights in Dec 2022

10/10 Excellent

Shakir

Liked: Staff & service, property conditions & facilities, room comfort
Pleasantly surprised - Wonderful hotel
Pleasantly surprised to have this experience at a Hotel that is situated 10 minutes away from a Wildlife park. The hotel is in very good condition, large rooms with modern amenities and spacious washrooms (Loved the waterfall pipe). Food quality was amazing and we got all the usuals for a hearty breakfast. The beach is lovely, the pool is well maintained and the staff are immaculate. Gym and Spa are well maintained. Lots of activities for kids. The Turtle hatchery they've got on the beach was a definite plus to our experience. And all the wildlife, very safe, but so much to see.
Stayed 1 night in Dec 2022

10/10 Excellent

Kamani, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best hotels in Sri Lanka. We had a great time and hoping to visit again soon. Excellent food. Staff, services and room (everything) was very good.
Stayed 1 night in Sep 2022

10/10 Excellent

Edith-Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right by the beach in Yala National Park. It is in a beautiful setting, and the staff is very friendly
Stayed 2 nights in Aug 2022

10/10 Excellent

Charu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent beach
View from the room
Stayed 2 nights in Mar 2022

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel for wildlife and rela
Amazing hotel. Loved everything about it. Staff were super nice. Wildlife was great - we saw capuchin monkeys, wild pigs, elephans just on the hotel premises. Pool and private beach made it even more perfect. The only bad thing is was the very slow service in the restaurant during dinner time. Other than that the hotel is 10/10.
Stayed 1 night in Jan 2022

10/10 Excellent

Diana

Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Quiet, close to nature reserve. Nice pool. Menu a bit limited.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property to stay on during visit to Yala. Good location to head out for a safari day. Great pool. Easy access to a private beach. Decent breakfast buffet. They do need to work on fixing the road coming into the property, but it is not a deal breaker.
Stayed 1 night in Jan 2022

10/10 Excellent

Tharinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel & friendly staff but price gouge
The whole family enjoyed the stay. Our kids loved the pool and access to the beach. Will definitely give 5 out of 5 stars on attentive staff, cleanliness, comfort. 4 out of 5 on dining. My biggest complaint was I tried to reserve a safari jeep through the hotel for the Yala safari tour and the hotel was going to charge more than USD 100 per adult for the jeep because we were non-Sri Lankan. This is unacceptable. I directly spoke with a local safari tour company and arranged a safari keep + tour guide for SLR 5000, which is equivalent to USD 25 for the whole family. It is unfortunate when a reputed hotel practices that type of price gouging behavior.
Kids loved collecting seashells
 Beach by the hotel
Access to the beach through a tree tunnel
Wild elephants may roam the sand dunes between the hotel and the beach, so it’s not advisable to go to the beach at night.
Stayed 2 nights in Dec 2021

8/10 Good

Sumeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, great location, good food.
Stayed 1 night in Dec 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Sri Lanka
Incredible hotel. Sustainable, eco friendly, animals roam around the area of the hotel sometimes. Safari is incredible. Food and room quality are great. A must go!!
Stayed 2 nights in Nov 2021

10/10 Excellent

Lars

Stayed 2 nights in Feb 2020

10/10 Excellent

Rfussy, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is set in a wildlife park but still with beautiful resort facilities. One of the closest properties for the safari.
Stayed 1 night in Jan 2020
Response from Jetwing Yala on Jan 18, 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. We are pleased to hear that you enjoyed your stay with us. Your comment with the compliment makes us proud and motivated. Thank you for taking time to write a review. We look forward to welcoming you to Jetwing Yala again. Ayubowan (May you live long) Jetwing Yala

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Jetwing Yala on Jan 12, 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

10/10 Excellent

Vaish, New Zealand

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! The rooms look out on to the water and you can walk down to the sea. The staff and service was excellent. And the hotel has a strong commitment to being eco friendly. Wish we had stayed longer there.
Stayed 1 night in Sep 2019
Response from Jetwing Yala on Jan 8, 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
My stay at the Yala Jetwing was very pleasant. The staff are warm and friendly and followed up with all our requests. We would highly recommend Yala Jetwing. The food at the restaurant was also very good.
Stayed 1 night in Dec 2019
Response from Jetwing Yala on Jan 8, 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. We are pleased to hear that you enjoyed your stay with us. Your comment with the compliment makes us proud and motivated. Thank you for taking time to write a review. We look forward to welcoming you to Jetwing Yala again. Ayubowan (May you live long) Jetwing Yala

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet location, very friendly staff, attention for sustainability.
Stayed 3 nights in Dec 2019
Response from Jetwing Yala on Jan 8, 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. We are pleased to hear that you enjoyed your stay with us. Your comment with the compliment makes us proud and motivated. Thank you for taking time to write a review. We look forward to welcoming you to Jetwing Yala again. Ayubowan (May you live long) Jetwing Yala

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property surrounded by Wildlife. The pool is huge and the beach is beautiful. The staff was very courteous and attentive, the room had all the amenities needed and a big balcony with a wonderful view. The room was also big very clean and the bed was so comfortable! One of the best place I ever stayed at, would love to be back in the near future.
Stayed 3 nights in Dec 2019
Response from Jetwing Yala on Jan 8, 2020
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for rating us on Expedia. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access road needs screeding -very bumpy & slow. The bathroom had an open roof over the shower which made it very hot at times Otherwise very well thought out re environmental impact especially given its Nationial Park location. Gorgeous communal areas and restaurants with lots of food choices.
Stayed 2 nights in Nov 2019
Response from Jetwing Yala on Nov 30, 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for sharing your thoughts and experiences at our resort. We appreciate your constructive comments and review. Please accept our most humble apology for the issues you faced during your stay at Jetwing Yala. Please rest assured we have addressed this with the respective departments to ensure we improve on this. Once again thank you for your patronage and we sincerely look forward to hosting you in the not too distant future. Ayubowan (May you live long) Jetwing Yala

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Location, facilities, staff, food etc
Stayed 1 night in Oct 2019
Response from Jetwing Yala on Oct 23, 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. We are pleased to hear that you enjoyed your stay with us. Your comment with the compliment makes us proud and motivated. Thank you for taking time to write a review. We look forward to welcoming you to Jetwing Yala again. Ayubowan (May you live long) Jetwing Yala

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019
Response from Jetwing Yala on Oct 19, 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. We are pleased to hear that you enjoyed your stay with us. Your comment with the compliment makes us proud and motivated. Thank you for taking time to write a review. We look forward to welcoming you to Jetwing Yala again. Ayubowan (May you live long) Jetwing Yala

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off-season stay
Living amongst nature, an elephant walked by us within 30 mins of being there. Great staff they couldn't do enough for you and everything reasonably priced.
Stayed 2 nights in Sep 2019
Response from Jetwing Yala on Oct 19, 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2019
Response from Jetwing Yala on Aug 27, 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide an exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long)

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all so friendly and amazing, makes the experience so much better! Rooms were lovely and spacious. Pool is great size and well maintained. Food was excellent!! We enjoyed everything we ate at the restaurants. The buffet was full of great options and all the food was really tasty. The restaurant staff were always checking that we were happy with everything and were happy to chat. Our final night saw an Elephant visit for a drink which just topped off our stay. Thank you!
Stayed 2 nights in Jul 2019
Response from Jetwing Yala on Jul 22, 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide an exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long) Jetwing Yala

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked everything about this hotel . spacious rooms large pool friendly staff
Stayed 2 nights in May 2019
Response from Jetwing Yala on Jun 12, 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide an exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long)

2/10 Terrible

Van Anh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty hotel
Very dirty hotel, bad service. Good restaurants
Stayed 1 night in Apr 2019
Response from Jetwing Yala on Apr 29, 2019
Dear Guest, Warmest greetings from Jetwing Yala. First of all, our sincere apologies for the inconveniences you experienced at our hotel. We were deeply concerned to hear about the bad experiences that have marred your stay. Please be assured that all your concerns have been taken very seriously. We have personally shared your feedback with the relevant departments for immediate evaluation and rectification. Guest satisfaction is our utmost priority and this sort of feedback is crucial to continuously improve our standards. Once again thank you for your patronage and please do contact us if you require any further assistance. Ayubowan (May you live long)

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced hotel
One of the higher quality hotels near to Yala National Park but very expensive and although it was very comfortable I felt that it was overpriced. Staff training needs to be improved eg bar staff did not appear to measure spirits accurately when 3 were ordered one was half the size of the other 2, this was corrected when pointed out but should never have happened in the first place. Food could also be improved buffet was inferior to other hotelsthat were cheaper that we have stayed at while in Sri Lanka. Overall I felt that this hotel was a touch of style over substance and that there was definitely room for improvement.
Stayed 2 nights in Jan 2019
Response from Jetwing Yala on Jan 16, 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for sharing your thoughts and experiences at our resort. We appreciate your constructive comments and review. Please accept our most humble apology for the issues you faced during your stay at Jetwing Yala. Please rest assured we have addressed this with the respective departments to ensure we improve on this. Once again thank you for your patronage and we sincerely look forward to hosting you in the not too distant future. Ayubowan (May you live long)

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
I didn’t like the service at all. The people at the check in area were extremely rude and not professional. They don’t greet guests, they stay at the phone or talking to their colleagues. I brought a third guest and I was clear on that, yet they made me feel like I am stealing something from them. Also, it says in the policy that extra charges for extra person around 17 USD, they first asked me to cancel my reservation and book again and when I refused, they asked me to pay 30 USD!!!!!! This is so diopponting! he smell of bathrooms were bad... the environment made me feel unsafe, the way to the beach was scary!! This is difeneteley a 3 star hotel for sure not a 4.7 hotel...
Stayed 1 night in Jan 2019
Response from Jetwing Yala on Jan 16, 2019
Dear Guest, Warmest greetings from Jetwing Yala. First of all, our sincere apologies for the inconveniences you experienced at our hotel. I have included the explanation below for your kind perusal. The meal plans calculated at the hotel on direct reservations is completely different to the way the rate is calculated when contract rates with online agents. It is a special rate given to online agents in order to generate more reservations to the hotel. The standard rate for breakfast 15$ Lunch 20$ Dinner 25$ is what we charge all guests who request additional meals upon arrival and 15$ for an extra bed per night. Please be assured that all your concerns have been taken very seriously. We have personally shared your feedback with the relevant departments for immediate evaluation and rectification. Guest satisfaction is our utmost priority and this sort of feedback is crucial to continuously improve our standards. Once again thank you for your patronage and we sincerely look forward to hosting you in the not too distant future. Thank you & Regards,

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Excellent, amazing, clean, exotic location, Highly recommended
Stayed 1 night in Dec 2018
Response from Jetwing Yala on Jan 2, 2019
Dear Guest, Warmest greetings from all of us at Jetwing Yala. Thank you for choosing our hotel for your holiday and for the time taken to share feedback about your recent experience with us. Jetwing Yala strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquillity is so important to us. We are thrilled to learn that the warming hospitality of our talented associates met all your expectations and helped make the holiday a memorable experience. We are committed to always provide exceptional service to our guests and it will be more than a pleasure to welcome you back for another luxury stay at our hotel. Ayubowan (May you live long)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid & dependable good value choice in Yala Park
Located in actual Yala Park itself, a good base from which to see the animals in the park. We booked a safari tour independently rather than use the services provided by the hotel. This allowed us our own vehicle to go out for as long as we wanted. Staff very attentive and food solid. Difficult to find at night on arrival due to poor signage so make sure, if you're going with an independent driver, that you know exactly where it is as it is off the main road down an unpaved track!
Stayed 2 nights in Dec 2018
Response from Jetwing Yala on Jan 2, 2019
Dear Guest, Warmest greetings. Thank you for having chosen Jetwing Yala and for taking a moment of your valuable time to share your wonderful and unforgettable experience with other travellers on Expedia. It gives us great pleasure to read that you were impressed with the facilities, services and cuisine. We make a great effort to always provide unique experiences, premium luxury products and homey feeling for a peaceful and relaxing holiday. We greatly appreciate your genuine comments regarding the signage. We have personally shared the feedback with respective departments for further evaluation and rectification. Once again thank you for your patronage and we sincerely look forward to hosting you in the not too distant future. Ayubowan (May you live long)

6/10 Okay

Prof Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Best place from which to launch your safari
We booked based on reviews. We were pleasantly surprised with the rooms and facilities. Our tour driver arranged the safari in a 4 wheel drive vehicle with a raised seated platform that set off from the hotels at 6am. The hotel provided a packed sandwich breakfast. We had booked a suite which was large and lovely and comfortable. You could step out into the garden and walk to the pool. Bar staff were friendly. Food was a disappointment. All the buffet food was insipid. We tried the A La Carte dining the next day. My wife's food was ok. My crab was off and caused an uncomfortable night. Housekeeping staff should be trained to spot items requiring maintenance - the curtains has come off the tracks at the ends and must have been noticed when they opened them to service the room. Some things in the bathroom needed attention.
Stayed 2 nights in Nov 2018
Response from Jetwing Yala on Jan 6, 2019
Dear Guest, Warmest greetings from Jetwing Yala. First of all, our sincere apologies for the inconveniences you experienced at our hotel. We were deeply concerned to hear about the unfortunate series of events that have marred your experience. Please be assured that all your concerns have been taken very seriously. I have personally shared your feedback with the relevant departments for immediate evaluation and rectification. Guest satisfaction is our utmost priority and this sort of feedback is crucial to continuously improve our standards. Once again thank you for your patronage and if we could support you with any of your future travel arrangements please feel free to contact us directly. Ayubowan (May you live long)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Allana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice eco friendly resort
Amazing location and beautiful property and great it is a eco friendly resort. You would only stay here if wanting to visit Yala national park and go on 'safari'. Unfortunately part of the park was closed by the time we arrived for the dry season which the hotel didnt notify me about - I wouldn't have bothered if I had of known. The other section they keep open isnt worth it in my opinion and a waste of money if paying through hotel. We got our driver to organize for us instead which cost us half the price so wasn't so bad. Staff were very friendly and food was good.
Stayed 2 nights in Sep 2018

10/10 Excellent

Faith

Truley 5 stars
Everything was great and fabulous. We love the pool, food was excellent. Through hotel they arranged safari trip for us - I think it’s the best option really! No dodgy operator and we saw leopard and bear, amongst many other wild life. We will come back, everything exceed expectations. Oh I forgot to mention, we are so impressed by their no plastic policy. Very very pleased with our stay there.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Yala national park
Very good location, and great views, however it could have been better, and the checkin was slow and not very warm.
Stayed 2 nights in Jun 2018

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If mosquitoes was not an issue. It would be an excellent stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel, very modern and clean
Stunning hotel, very modern and clean, beautiful views from bar, great breakfast and lovely staff

10/10 Excellent

Tony, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super base for safari parks
Excellent for Yala and Bundala National Park safaris but worth allowing some time to enjoy the excellent pool and beachside location. Contrast between early morning safari (quiet) and afternoon (busy) notable but both revealed elephants, leopards and wide variety of birds. Staff lovely throughout.
Stayed 3 nights in Feb 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
It was a great resort with big pool. Food was also good.
Stayed 2 nights in Nov 2017

10/10 Excellent

christine, Washington, DC thetravelmom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safari, Ocean and Tented Villas/Hotel
In a mix of environs, we are transported to a natural wildlife park, arid and dry, with cows, wild boars, rabbits, jumping monkeys and "humping dogs", throw in Cape Cod's sand dunes so fine and the Indian Ocean so rough and you've now got our next Sri Lankan featured destination, the modern Jetwing Hotel & Tented Villas of Yala Park! Here, we Glamped in the Tented Villas (2xs the price of hotel rooms) for the experience and then transfer into the hotel rooms with our 4 kids ages 17, 15, 13 and 9 years of age! Herbert Cooray, Jetwing's Founder, generous to a fault, was a loyal businessman to his clients, colleagues and staff. His motto through all the dark days & challenges of Sri Lanka coups, terrorism, and the big Tsunami in 2004 that wiped out over 30,000+ people plus 21K+ injured was to be a source of support to everyone, their families, to leave no debts unpaid, and when money was tight, a model for all, to take no salary. In life, he never thought he'd fall into the hotelier biz, as he started out in construction similar to his dad's profession, but he had an intuition for business, a knack for people, and when opportunities came his way, he'd assess and seize upon it. In it all, he created an amazing family of Jetwing hotels in Sri Lanka with a name that honors people, staff that become family, an architectural design to meet clientele's desires and accommodations that is sustainable in its environment. Jetwing is the way to Go in Yala!
Stayed 1 night in Aug 2017

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sharon, Chippenham, Wiltshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
This has got to be the most magical hotel we have ever had the pleasure to stay in. If you love your wildlife but also enjoy the luxuries in life then I cannot recommend this hotel highly enough. From the moment we arrived, feeling weary from our journey, the staff could not do enough to make our stay as perfect as can be. Particular mention goes to Sajeevu in the restaurant and Anthony in the bar, both of whom receive our utmost thanks for being so wonderful. The wealth of wildlife we saw, often as we were lazing in or around the pool, was far beyond what I could ever have imagined. We even caught sight of a tusker! The hotel itself is beautiful - the pictures on the website give a hint but it's far more. Rooms are decorated in a colonial style; very relaxing, cool and clean. If you have the chance to stay longer than a couple of days then jump at the chance - you won't regret it!

10/10 Excellent

linda, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Great hotel with fantastic pool and open spaces where the animals came at dusk. The beach was beautiful, staff attentive and food good.