Ratings based on 869 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

clean, modern

Posted Oct 17, 2017
The ONLY concern I had was that the pillows were extremely uncomfortable. Everything else was great!
Comment from Hotel Management
Oct 18, 2017 by Ardene, Hotel Management
We’re sorry you were unhappy with the pillows - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from St Paul, MN

Nice hotel in a great location

Posted Sep 10, 2017
Our experience staying here was good, for the most part. The room is nice and updated, the bed is very comfortable, the location is excellent and the staff was kind and helpful. The only complaints that I have is that house keeping needs to do better and parking is not clearly marked. The trash cans were full and there was pee in the toilet when we checked in to our room. We were also told that it was ok to park in the numbered spaces by the far door because it was closest to our room. However, after 5 days of doing so, we got a parking ticket. Hotel guests are actually not allowed to park in any numbered spaces. This is opposite of what the lady that checked us in told us and there are no signs designating this in the parking lot. A simple sign that says "Hotel guests are only permitted to park in non-numbered spaces" would clear up any confusion. There were multiple guests that got tickets on the day that we did so, I assume, this is a common miscommunication. Management made it right though and said that they would take care of the ticket.
Comment from Hotel Management
Nov 7, 2017 by Ardene, Hotel Management
Thank you for taking the time to share your recent experience at the Courtyard Seattle Kirkland with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hayden Idaho

Family Vacation

Posted Sep 9, 2017
We had an awesome time and enjoyed the hotel. The staff was super friendly and accommodating. The food at the cafe was affordable and very good! The room was clean and comfortable and we enjoyed eating outside for breakfast and late night dinner and their courtyard was beautiful . We would stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Exceeded Expectations

Posted Sep 7, 2017
Pros: Quiet, comfortable, location.
Cons: Nothing.
Location: Near Bellevue; we did some urban exploration and found some cool places!
Hotel was very nice, staff was great, check-in super easy. It was quiet and the beds were super comfortable. Was very pleasantly surprised as I wasn't expecting much for the price; I believe this is one case where we received more than we paid for!
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Nice property

Posted Sep 1, 2017
Was in the Kirkland area for one night and choose the Courtyard Marriott to stay. We were greeted by very courteous and friendly Giovanni. The facilities were clean and in great condition. I will stay here again when I visit the the Area.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Kirkland

Posted Aug 28, 2017
Pros: I liked the surrounding areas
Cons: We were put in a room where there was a loud noise all night and if we weren't completely exhausted it would have kept us up all ngiht.
Location: Downtown Kirkland is a cute little area and if you're willing to pay for Lyft or cab you can go to Downtown Seattle
Kirkland Marriott is in a nice neighborhood and the surrounding areas are nice
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Great service

Posted Aug 28, 2017
Stayed one night at the property while visiting the Kirkland area. It is a lovely property, bright atmosphere. Jovayn (Giovanni) was awesome. He was very polite, friendly and courteous. Great hotel and amazing staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice with challenges

Posted Aug 27, 2017
Pros: we highly recommend this hotel. Beds are very comfortable, quite rooms, great amenities. Staff is very professional and serve to meet your every need
Cons: Several times we had to ask for more towel and toiletries, but we were quickly accommodated.
Location: shopping center across the street with market, fast food and several restaurants, this is our third trip this year and have tried many of the business
Room was not what I thought I booked. Handicapped sister had some challenges with bathroom. Rob in maintenance helped us by fixing the wheel on my sisters wheelchair he was awesome. Staff is always so pleasant. Hotel had a soccer team checked in and we hardly heard them. Starbucks, great food and a very good nights rest. We love this place.
5 out of 5
Recommended
for Everyone
by A verified traveler from McMinnville, OR

Posted Aug 23, 2017
Clean and newer finishes. Reasonable price. Drive-wise, centrally located. Nice but basic restaurant/café/bar.
Comment from Hotel Management
Aug 24, 2017 by Ardene, Hotel Management
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
by Heidi

Posted Aug 17, 2017 on Hotels
Had some teenagers next door up until midnight laughing and yelling, not pleasant.
Comment from Hotel Management
Aug 24, 2017 by Ardene, Hotel Management
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!